I was in a really bad car crash a few years ago and plateaued in my recovery. I went to see two specialists in February and they both said the same thing: continue to get physical therapy with an intense focus on manual work to break up the accumulated scar tissue. My primary care doctor has apparently been sending patients to Guy here at Academy for years so I decided to call them and ask if what I was being prescribed was something they can accommodate. I've been to so many PTs since I got hurt that I know a lot (most) of them have a real cookie cutter approach.
So I called. The receptionist was feral. She snarled at me that Guy was "very busy." As I said to my primary care doctor - who teaches, sees patients, AND makes follow-up calls to check on you - "he's busy and the rest of us are, what, laying around watching daytime TV?"
Of course he never called me back. (He's busy.) nor did he respond to an email I sent a day and a half later, trying to gently nudge him and say, hey, this doctor who's sent you patients for years has another hard-luck case for you. (Maybe he's busy and important too.)
It makes me crazy when people in "caring" professions let you know how little they care and I think it needs to be called out. So that's why I'm writing this. read more