Luxury Apartments....... That's a joke! $1500 for a basic apartment and BASIC amenities for 2023!…read moreBeen here 2 years and everything is either broken or needs replaced. Down to basic! Light bulbs..... The pool was closed for 2 months of the summer because it was green! The majority of people living here work full time jobs at all hours and are pet owners. Every night I'm drenched with the sprinklers and flooding waters on the premise to even take my dog out when I get off work. All the drawers in the apartment have fallen apart! They come to do extermination.... However it's 30 sec.... And I'm finding roaches! I have reported all of this and NOTHING ! has been done in over 2 months! Luxury my ass!

Horrible!! Bushes over grown. None of the gym equipment worked. Trash in gym was never picked up!…read moreGates never worked the whole time I was there. Staff rude. Charged me $120.00 for dusting after I swept and mopped. It's West Texas lots of dust! Couldn't wait to get out!

Office personnel is okay! The club house is only open during office hours 9-5pm Mon through Friday…read more They have office hours on the door & they are NOT accurate. The office is closed on weekends. Clubhouse is only open during office hours. No gym! Nice pool w/ chairs. Maintenance comes out quick. Only get one cable option which is Grande Communications. The laundry room have NO a/c, so when you're washing clothes, you're hot! There's NO ceiling fan/light in the bedrooms. The office suggest for you to buy a "LAMP". Strict rules in lease, be sure you read full lease before signing. RENT is affordable but still high!

muy buen servicio para los residentes muy complacida con mi estadiaread more

Its extremely hard to get ahold of the front office and most times they will not respond back to…read morewhat you tried reaching them for in the first place. There was a period of time where night car break ins was regular and our downstairs neighbor threatened us (multiple times and police were called) and was extremely confrontational the whole time we lived here. Very worn down apartments and we needed a new washer twice, a new dryer once but maintenance was very quick and nice enough to help us.

Don't risk it. We lived here 3 years and it was a headache…read morethe whole time. Water was always off for whatever reason, we were with Out water for almost 2 months simply because a valve wasn't turned back on after a repair. requests for pest control went unanswered. Even thou you are charged for it.Partical board cabinets leave a dusty mess. You constantly have to sweep up. My Dishwasher broke and it took 3 mos to get a new one. We had only 1 working restroom at one point because the toilet was broken and never ordered. Didn't have access to our mail for a few weeks because they replaced the mailboxes. And had the mail "in a secure location". Complex stays dark because the outside lights need changed constantly and go days without being taken care of. Our apt flooded Early Sept. Carpet was ruined and some of the wall. We couldn't stay here for 2-3 weeks and they didn't even attempt to put us in a motel or even a vacant apt. Even though I have an email where they stated they had one. Carpet was eventually replaced and wall Partially repaired. They never came and finished it. People are allowed to have thier pets relieve themselves on their porch and it drips down to bottom apt. The back part of the complex is littered with trash and dog feces. The office staff is rude and complaining to the regional mgr doesn't do any good. Breezeway lights are always out so the complex is dark. Dog park is never cleaned. If you're one of the unfortunate ones to have an apt close to it I suggest you don't leave your back door open. Pool is always closed. You are charged once a year for grounds keeping that doesn't get done. We decided not to renew our lease and get out of there. They can't keep office staff or maintenance it's always changing. When the pool is open there is always people partying there with loud music and drinking. You're charged for valet trash but they don't pick up more than half the time. Your rent goes up if you choose to renew your lease yet new renters get a cheaper rate. Biggest regret is moving here in the 1st place. Read the previous reviews and make your own choice but I would recommend a different place. You can get a much nicer place somewhere else.

The apartments Managment group does not fix any of the problems , trash everywhere, dog poo…read moreeverywhere , they keep your deposit if you move apartments or leave . There is high turn over at these apartments for a reason , stay away ! Also if people start moving in they will raise the prices and charge new tenants more . The video is of my apartment after I cleaned it and they kept almost all of my deposit .

If I could give it no stars, I would! I do not recommend anyone living in these apartments, with…read morelimited free parking, trash, and dog poop everywhere! When we first moved in, the carpet was not new. We informed Gilbert that there were still stains and holes in the bedroom/restroom, and he will leave a note. We also added that to the move-in inspection, and we are still being charged a cleaning fee for something that happened during the previous owner's job. Hell no, I'm not paying for that! These apartments will do anything to get money out of you, including inspections, parking, etc.! Also, I just turned into a key fob. Keep in mind it opens to anyone's garage, no matter how many times they "fix it," and I returned the key fob because they were charging me $300 for one key fob, and they won't dispute that shit off the move-out payment fee! Fucking ridiculous, pest control doesn't help, there are rats/mice in the apartment. Please save your money and actually apply at another apartment instead of these; you'll save a lot of headaches and money.

I've lived there over 2 years and it's a red flag, they have had 3 managers in that time period. I…read morenever got my security deposit back, I tried to extend my lease, but no timely follow up.

Talk to Morgan. She's awesome. She'll help you in anyway she can. You won't make a mistake. It's…read morequiet and Morgan will check anyone that's making the community terrible. It's clean and it's safe.

Tuscany is raising my rent $225 IF I sign another year's lease. For a six month lease, it will be…read morean increase of $425. My rent for a one bedroom is $1175 now. If I just pay month-to-month it will be a whopping $2,350.00. And did I mention that I have four days to decide, with two of those days being the weekend when the office is closed?

The front office is not working in the best interests of the tenets. I would not recommend this…read moreapartment to anyone I know. Since Samantha decided to respond underneath my comment in further detail. My issue isn't because of the towing or the contract. It's the way Samantha takes pride in the fact that the tenants do not know the towing policy and are therefore subject to their vehicles being towed. And instead of updating the tenants (as I assume a proper property manager would do), she decided to block my attempt to warn my neighbors of the situation. She stated that my comment was negative. Feel free to view the comment and decide for yourself.

Kylie the property manager was great working with us since the day we moved in. She was very…read moreresponsive in any questions we had.

Kylie the apartment manager is amazing!!! Goes above and beyond to help and give the best service…read morepossible.

I have lived here for almost a year, I sadly am relocating and I am DEVASTATED to leave this…read morecommunity. I have hardly had any issues with my apartment and the small issues I have had, maintenance came same if not next day! Amber and Morgan are the BEST! They are so nice and always help me with any questions I have had and very communicative. This is a very clean community and neighbors are very sweet! Highly recommend living here!

This complex is nice and quiet. Normal apartment noise, but residents are not overly noisy. Move…read morein process was a breeze. Exceptional customer service from the office staff. So far, so good!

I lived at the Woodlands for 8 years. I felt very safe and comfortable. If anything needed to be…read morefixed the management and maintenance took care of it. The landscape on the property is pretty and is a nice walk to take my dog out. It is close to dining and stores. A good durable apartment. Rita in the office was on top of things and had very good communication with the residents. I enjoyed renting there.

MY HUSBANDS WORK TRUCK GOT BROKEN INTO! This is the worst thing ever... No fucking cameras in these…read moreapartments!!!! I currently live here, going on three weeks right now, and this is the WORST place to live!!! The manager is nice until something isn't going smooth. There are so many things wrong with my townhome that should have been done in the make ready, but all i've heard is excuses. The maintenance has already been here about 4 times since we've lived here because it gets between 78-80 degrees in here!! My daughter is 1.5 and shouldn't be sweating but the manger and regional could care less because they don't have to live in these conditions. They do not update anything, just take your money and say they don't have any to update which is total bullshit. We don't deserve to live in a place where we sweat all day, me being at home majority of everyday!!! DO NOT RENT HERE!! I have stains all over the carpet in here from previous renters and the bathroom sink vanity party is covered in some pink stained nasty stuff. This apartment wasn't even cleaned when we moved in and we have had ROACHES in this nasty place!!!! The managers won't even work with you to get out of a lease just say sorry and still take your money even though you are unhappy but they don't care because it isn't them!!! They told me to skip out of my lease (break it) What kind of management says that!!! This place should be closed down or sold to weidner property management because at least they work with you!!!! Adding onto this: We moved in on a friday at 4PM and didn't have near enough time to turn in our inspection sheet/Walk through paper of the apartment. The lady in the office said turn it in by 5:30 PM which was crazy. We didn't have enough time to see if the freon cooled the apartment a long with other things because we have a 1.5 year old and needed to unload the U-haul. We haven't even lived here 4 weeks and maintenance has been out at least 4 time to fill up freon in our AC but management said there isn't anything wrong with it, there must be because filling it up that much is unheard of. It's just to keep the air blowing in this townhome cool. RIDICULOUS!!! Management would rather make you live here even if you are angry and they will take your money instead of letting you out of your lease and cutting ties,,, it's a trap if you move here.. AVOID AT ALL COSTS!!