Very, very disapointed with the two so called 'mother's day' hand tied bouquets that eventually arrived 8hrs after they were meant to!
The cost of the bouqets were £29.99 with a £5 delivery charge. So in total, roughly £65.
I ordered the bouquets for my wife and mother to arrive at 12 oclock.
They did not arrive at 12 but at 8pm at night !
We as a family were going out in the afternoon so expected the delivery to be roughly on time.
We gotback home at 5.30 to find there had been no deliveries.
So i then rang up the shop, where surprisingly they were still there.
But they said the deliveries hsd not yet been made and were sat on the van.
I was promised they would be delivered as soon as possible.
2 1/2 hrs later, they turned up !
For the price i paid, i was expecting nice big bouques with plenty of flowers ?
I was sadly wrong !
The bouquets contained 11 flowers each with a bit of greenary.
But when they arrived, some of theflowers were wilted ! (I have photographic evidence)
Luckily for me, my wife used to be a florist and knew what to do to revive them.
The driver said they hadhad some problems but no appology was made.
So today, i rang the shop and spoke to the manager.
That was a waste of time!
I was fobbed off with numerous excuses and would not listen to what i was saying.
There were no appologies or acknowledgement that anything was wrong ?
Eventually, i just decided before getting anymore annoyed, to tell the manager that i would not be using their shop again.
This is a real shame as i have used this florists for many years.
But i just feel totaly conned and it has certainly left a bitter taste in my mouth. read more
