My husband and I have previously bought a green cheek conure from endsleigh back in 2012 and he was…read moreperfect happy and healthy. At the end of last year we went to visit family and thought we would go in again and have a look around. I went to have a look at the pets and spotted another green cheek conure shoved in a bottom cage with no price. My husband went to enquire as something wasn't right and the more I looked at this conure the heartbroken I got. He had plucked his chest feathers, his posture was awful, his beak was very dry and flakey and he looked very underweight. He just looked sad. I cried in the store. The staff said he had been there for two years, he had no toys and was being fed budgie food, not appropriate for a small parrot. I didn't want another bird but I could not leave him, I bought him and felt awful about the other birds as they didn't look much better! He was £152, I know I can get a breeding pair of conures for less than £90 and they would be in perfect condition. We did get a discount tho. Upon returning home I emailed several times with pictures about his condition with no response. So forget it I thought. Then weeks later he started to have seizures. Off to the vets we went and £100 later after tests the vet said he was in appalling condition and even she felt awful for him, underweight, bad condition, mentally scared and as he had no toys he hasn't learnt any bird skills and just sits all day in his cage doing nothing. Even though he has plenty of toys he doesn't know what to do with them. I am utterly disgusted with endsleigh and their treatment if animals. If it was someone who wasn't clued up on birds, they may have gotten away with it, how can you treat a poor animal in such a way, it breaks my heart and is utterly disgraceful. I have not ever had a reply. The vet said it will take up to 2 years for his condition to get back to normal, and I am so happy that he is finally in a caring home that loves him. Endsleigh, you should be ashamed of yourselves! Visited October 2014

A shadow of its former self…read more Where to start? The sold - off pet store is stocked with budget brands, all the small pets and exotics have gone and the Knowledgeable staff replaced by cheap to employ kids. The non garden part of the store has slipped down market, with the premium products that used to be on offer replaced with cheap replicas. Our cafe experience was at best OK, but over priced. Again this used to provide Starbucks coffee, homemade baked goods and excellent food, we had a very expensive cod and chips which was disappointing, and small. Even the food items on the way out were of poor quality, it used to be stocked with hard to get candy and condiments, premium snacks and chocolate and all manner of goodies. It now looks like an Aldi.