The rooms are nice. Paying for parking kind stinks but it is in the heart of downtown Orlando so that's expected. The view and the balcony of the bar that's also in the hotel is very nice though. read more

Great location walking distance to the Kia Center. The restaurant and main check in located on an upper level gave a great view and ambiance . Lower entrance had a coffee shop and seating to wait for a ride or your car. Paid parking only. Great for a quick weekend in downtown Orlando. The restaurant food and drinks were delicious. Indoor and outdoor seating. read more

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We really enjoyed our time here! One of the coolest things about the room is the sound machine that it came with. This was my first time going to a hotel that has one. There were so many options. There was a great view looking over 1-4 and down towards universal. The staff was sweet. I would stay here again read more

AC Hotel - Venues & Event Spaces Near Me - Orlando, Florida

Room was nice, smaller than we expected, camera angles used for their website were a little deceiving. The bed was super comfortable. They added a $30 per day valet parking fee to my bill..we self parked. They removed the $60 without a fuss. I suggest reviewing your bill at checkout. read more

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I love Marriott and as a Bonvoy member only stay at Marriott's family of hotels. I also love the AC having stayed at several here in the state of Florida. We checked in for one evening, Wednesday, April 24th because of a concert nearby. Checking in was easy and the staff was wonderful ... Here's where things go downhill... This particular hotel is known for its many floor ... 25 I believe! One elevator was down and another never seemed to open at the first floor, leaving one working elevator for a sold-out evening. (Workers told us the hotel was fully booked.) Our bathroom was icky. There was human waste remnants around the bowl. I asked a cleaning person to assist and she said she would. She didn't. We were also left with an obviously used bottle of lotion which we used accidentally not realizing it was empty and touched by the previous guest. I'll be visiting AC Hotels and continue to stay with Marriotts, but this was a bit of a disappointment. Hopefully they can rectify these issues. read more

AC Hotel - Dirty toilet. - Venues & Event Spaces Near Me - Orlando, Florida

Nothing annoys me more when housekeeping comes knocking at your door at 10am when check out is at 12pm. She also completely disregarded the "do not disturb" sign on our door handle. read more

AC Hotel - Venues & Event Spaces Near Me - Orlando, Florida

The level of service was elite. Amenities were great. Centrally located to anything you need. I would definitely consider this hotel on my future trips to Orlando. read more

Love the hotel. Valet was easy and so was check-in. Clean room and the location is central to everything there is in downtown. I'll definitely come back again. read more

Dear A/C Hotel Team, I wanted to take a moment to share with you--and with your future guests--the wonderful experience my husband and I had this past Sunday and Monday at your hotel. From the moment we arrived, everything exceeded our expectations. Our room was impeccable: spotless, comfortable, and beautifully appointed, with a stunning view and a luxurious bathroom. We were in town to attend the Kylie Minogue concert at the Kia Center, and your hotel's location could not have been more perfect--right in the heart of the Church Street District. After the show, we were impressed by the thoughtful gesture of being welcomed back with water and champagne in the lobby. It was a lovely surprise that made the brief wait for the elevators feel like part of the experience rather than an inconvenience. The next morning, we enjoyed a delicious breakfast at the 18th-floor restaurant, where we had the pleasure of meeting Lisette, a wonderful woman of Dominican origin working in the terrace area. Her warmth and hospitality truly sealed the magic of our stay. I also want to recognize the lovely housekeeper of Venezuelan origin--her kind energy did not go unnoticed--and the front desk agent who checked us in, a young woman who greeted us with such professionalism and kindness. Both made a lasting impression. It's employees like them who make guests want to return, and thanks to them, we certainly will. Thank you for making our weekend so special. We look forward to staying with you again soon. Warm regards, Jose & David read more

AC Hotel - Venues & Event Spaces Near Me - Orlando, Florida

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walked in at 12:30 AM and the bathroom was closed which is fine but the security had a very large attitude which me and my husband do not appreciate because we paid a large amount last minute so for them to be rude and not accommodate us we do not appreciate that, fire your security thank you do not book this hotel read more

Review would be better if it wasn't for the ramp. Everything is great, came here for concert had an amazing time!! Staff was super kind and helpful to everyone. But whoever designed that ramp for the parking garage needs to be fired. The ramp is INCREDIBLY steep and we almost fell BACK!!! What is this design?!?! Be careful but if you're here for a short period great stay! read more

Great hotel in downtown Orlando. You're a block away from Amway Center...cool! And you're a short walk to a bunch of restaurants as well. There's a 7Eleven around the corner and some shops and cafes to break up the monotony of UberEats. Parking is not free but it is fairly secure. The amenities are tip top but no pool. Rooms are well appointed and the staff are always nice and accommodating. Recommended... read more

Very surprising how good this stay was! Great value for a modern, new feeling high rise hotel. Hotel staff was very accommodating; were able to check me in early with a late checkout. Hotel rooftop and restaurant is the main attraction and food was very good. Rooms were clean and modern. For the price, cannot recommend this place more. read more

Excellent! Great location and within great walking distance of many restaurants and other local businesses and attractions. Clean hotel, friendly service! When you walk in go right to the elevators and the lobby is located on the 18th floor with the SkyBar! You must check out the SkyBar and the spectacular views of Downtown Orlando! Foxtail coffee is located right when you first walk in at the bottom level! read more

AC Hotel - Venues & Event Spaces Near Me - Orlando, Florida

AC Hotel is great and has a great view of downtown Orlando. The staff worked hard to provide an easy check in and check out process. While parking can be expensive over time, it does not detract from all of the great attributes that the hotel has to offer. If I am ever in Downtown Orlando, this will always be my go-to spot to stay. They also feature a skybar with a beautiful view that is ideal for socializing with friends and family. read more

AC Hotel - AC Hotel - Venues & Event Spaces Near Me - Orlando, Florida

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My husband and our children stayed one night after a concert. Cleanliness and attentiveness of staff was top notch! We were very impressed and appreciate attention to detail. Thank you for a comfortable stay. read more

We are having a great stay at the AC hotel in Downtown Orlando. Leo at the reception desk was so helpful. Not only did he remember my name, but when were thought we had an issue, he was quick to walk us through the process and help us out. Jason at valet was also wonderful to work with. Customer service overall was amazing and I can't recommend this hotel and their employees enough! read more

I recently stayed at AC Hotel by Marriott Orlando Downtown during a work trip, and I had a great stay. The hotel is very clean and organized, and all of the service I received, though minimal as I did not require much interaction with staff, was good! During my stay I utilized the conference rooms, and public spaces including the lounge and sky bar, as well as my personal room. Everything was great! If you're looking for a hotel in the downtown Orlando area, I think AC Hotel by Marriott is a good choice. read more

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This is an interesting hotel. I stayed here while I was in town on business and enjoyed my trip. It's a modern hotel with some interesting amenities. The formal lobby is On the 8th floor (I think I said that right) but it's more than that. You have the lobby area, bar, restaurant and all around hangout area. It's a really cool place to hang out. My room was very comfortable which is a huge thing for me while traveling on business. The staff was amazing and very accommodating. My only observation was the breakfast was a little odd. It wasn't a traditional breakfast and think that it was a tad overpriced. Other than that, I was very happy with my stay. . read more

This was a great stay! Location was great. Valet parking. Gym was great with weights and cardio equipment. The rooftop bar and lobby on 18 was amazing. Drinks and dining on the rooftop with amazing sunsets. read more

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I feel very fortunate to have the opportunity to come to this hotel within 2 weeks of it opening! The staff were extremely kind and helpful, the room (king city view) was a decent size, with lovely fixtures. All amenities on site were beautiful and well maintained. Given the restrictions due to Covid, the hotel found many ways to keep both the staff and visitors safe. Food/Drinks- The European breakfast was served by a lovely attendant, Candy, who was very helpful and knowledgeable about the food preparation and AC brand overall. The European breakfast goes beyond your usual "continental", there was fresh prosciutto, airy croissants, so many different coffee options (nespresso, iced, regular) and even hot plate options. At the bar, I mentioned in passing that the tonic for their signature drink may cause me some gastro discomfort. I honestly didn't even think anything of it but the bartender kindly gave me the bottle of tonic separately and advised that I could pour the amount that would best suit me. To me, that kind of attention to detail elevates an experience. Amenities- beautiful gym, conference rooms, etc. my favorite thing about the gym is the pre packaged headphones, in case you forget yours. There's no excuse to not get a work out in if you want one! Overall, a lovely stay and I would recommend! read more

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I feel lucky to have stayed at this hotel just as it opened -- it's absolutely gorgeous with unparalleled views of Orlando. For what I expected to be a business hotel, the rooms were above and beyond my expectations. I'm including some photos of the view from our room. Top notch. As for the bar and restaurant... I've been back three more times since staying there because the food is great and the service is fantastic. Every time I've been there, the servers and bartenders have been welcoming and kind. While it's promoted as a taps menu, they have burgers that'll fill you up. Definitely try the meatballs and the avocado toast. Classics for sure, but their take on them is awesome. And last but certainly not least, the views from the bar and restaurant. Oh. My. Gosh. You have to be up there to see it for yourself. For locals, know that you can see all the way to the Orlando Eye in one direction and to Cranes Roost in the other. Sunsets are off the chain, but word has gotten out about the sunset view so be sure to make a reservation if you want an outside table. You should probably make a reservation no matter what on weekends -- it gets very busy very quickly, but it's worth it. Bottom line: you have to try this place for yourself. Make an overnight stay of it if you can, or just come for food and drinks if that's all you need. You won't regret it. read more

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Came here for a quick stay in downtown Orlando right next to the train station. Conveniently located and a modern style hotel. We stayed in a corner suite which was really nice and had a nice amount t of room, and a small fridge. There was a microwave in the commons area on the same floor near the elevators. There was a separate floor that has a lounge and restaurant area. This area also has a beautiful outdoor area that over looks the city of Orlando. I would definitely stay here again read more

I feel like the only way you could give this hotel a bad review is if you haven't seen or been to the other options downtown. The only place better to stay downtown is the Grand Bohemian, which will run you an extra 100-200$/night. This hotel for one has tons of space, most downtown you can barely walk around the lobby without bumping into tourists with suitcases. It has byfar the nicest gym of all downtown hotels. It is clean, and if you ask they will typically give you a room with a decent view. Valet is speedy and efficient. Cute skybar. read more

This hotel has the lobby on the 18th floor. Don't try checking out at 4 am to catch a flight at 6 am because the valet and security would rather see you struggle and have personal conversations over cigarettes. As a former member of hotel management in Los Angeles- I give this place a F. If you want privacy this is not the place. The housekeeping also breaks DND ( Do Not Disturb ) on the door the first and second day of your stay. The Managment uses the excuse its law to enter the room on the third day which is understandable but it Happened on the first and second day to many of my colleagues. If you're in town for entertainment, meaning you have an event you're working ( a concert ) this is not the place. If you want a party with rowdy guests that like to fight and have bloody matches- this is your place. The front desk is behind locked doors at night on the 18th floor so again- if you're checking out and have to go to the airport to store luggage etc. Don't count on the front staff on the first level to help you. They will make you late. read more

Overall, a disappointment and would not recommend. The 18th floor lobby is a negative because it affects the elevator availability--the time we had to spend waiting for an elevator was unacceptable. Staff seemed not to care (was told the elevators were slow because of number of rooms..?) For the price, one would expect the tv to work (was told it was a problem throughout hotel--for 3 days?!), fitness room equipment did not work, etc. Of course, there is always the noise off the expressway, but that was predictable. There were quirks with the lighting in bathrooms, with frosted barn door (not easy to open) which emits light into the bedroom area. Stay elsewhere -- read more

This was my first time staying at an AC Hotel, and while I loved the location and the modern vibe, this wasn't the most welcoming stay. LOCATION: we stayed here for Stars on Ice at the Amway Center and it was perfect. It's the closest hotel, about a 2 block walk. You're also really close to lots of restaurants and things to do downtown. I stayed at the Marriott a few blocks away and while I think I prefer that hotel a little more, the AC has a superior location. ROOMS: the rooms have a very clean and muted aesthetic, but touches like master light switches next to the bed and multiple places to sit make them feel very livable. The bathroom was quite nice and the bed and pillows were amazing. The main con about the rooms is the noise. The highway noise was fine--easy to drown out. However, the thumping music coming from the lounge/restaurant downstairs was much more bothersome. It went on past midnight. We were on the 21st floor, not sure if it's better on higher floors. Luckily, we are heavy sleepers and there was a noise machine provided, but if you are sensitive to sound I cannot recommend this property. DINING: we had Sunday brunch at the Sky Bar and thought it was great. The prices are a little high, but the quality was good and I felt it was reasonable considering the view and atmosphere. The live music was a nice touch. Service was just average but I would definitely recommend the Sunday brunch. I'm sure the daily breakfast is nice too, the prices are a little lower than the brunch but has some of the same items. SERVICE: the service we had over chat was excellent, in person it was just fine. We were very grateful that the chat staff member was able to make brunch reservations for us on Easter Sunday (many places were booked up, including the Sky Bar on OpenTable). However, the service in person was rather cold and not super friendly. I guess I just kind of got a pretentious vibe from the staff. I loved the rooms and views from this hotel, but I just feel like the experience overall felt a little unwelcoming and chaotic. I really think if the service was friendlier I would have felt differently, but the cold service combined with the slightly unwelcoming public areas just made this a hotel we didn't want to spend much time in. read more

A really enjoyable stay - and ideal place for a business traveler. But there are a few quirks about this place for those who get triggered easily. Let's start with the good: Beautiful hotel with views overlooking the city skyline in all directions. Rooms have a contemporary feel to them and are spotless (I've stayed in six different rooms over the past few months). Compared to other hotels (even this ultra high end ones), this one made it to the top of my list in terms of cleanliness. Additionally, they have an inside/outside sky bar on the 18th floor, which is guaranteed to put a smile on your face as you sip away the days events. The only negative about this hotel: The lobby is on the 18th floor. No big deal, right? Well that lobby also shares the same area as the sky bar (which is trendy), so you'll feel out of place / uncomfortable if you arrive in casual clothing (enough so that there is a sign in the elevator demanding that shorts not be worn). Additionally, the elevators are a bit unpredictable. This is the first place I've been to where you literally have to plan to wait upwards of 10 minutes to get a ride. They stop randomly, switch from going down to up mid-ride, and are slow. Bottom line, I'm here for the clean room and comfortable bed. Yes, the elevators annoy me, but not enough to prevent me from leaving 5 stars and a reservation to come back next time. read more

One word...Justin. At the bar. He sets the tone for this location. Staying at the hotel for a conference at the convention center and having a better than expected experience thus far...enough to write a review. Admittedly, I'm pretty snobby about hotels (I'm more of a ritz gal) but I know I'm in Orlando and all (lol). I was skeptical but I'm pleasantly surprised and comfortable. The renovations elevate the place/lobby/bar instead of feeling like a typical base level Marriott. Don't judge a book by it's cover. When I saw the "look" of the building upon driving up, I started thinking maybe i didn't make the right decision but the fully renovated property inside gives clean and smart spacious. For all my convention center travelers, this is a great place to stay. And again, visit Justin at the bar. He'll elevate your Orlando experience no doubt. Cheers read more

This Marriott has great location, is new, clean. As far as I know there is a restaurant on property. There's a coffee shop at the ground level. While you won't get your coffee served with a smile (not sure why the people that work here seen it so nice), it's a passable substitution for Starbucks. read more

One of the best showers in the world! I loved this extremely high pressure, wonderful shower experience where I literally felt renewed every time I used it. Happier on a great level. Thank you for what you do housekeeping wise. they were wonderful and very attentive. The lower front desk staff was great and was a very easy check-in. On the 18th floor, that staff was great too, even at 5am when I would use their amazing gym. The store had all the random stuff I forgot after not remembering how to pack after covid travels ( a contact lens case for example: haha) the lobby experience and even the books on display were really amazing. I want to stay here again in May for 7 days for sure and will look for deals to do so. read more

AC Hotel by Marriott Orlando Downtown on Garland Avenue in Orlando is a great place to stay in the middle of everything. It is well managed and they have everything that you need for the best stay. The staff here is very accommodating and goes all out. Great experience staying here. read more

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I treated my BF to a stay here, didn't know this building was also an Hotel until I passed by it one morning This place is amazing and the views of Orlando are unmatched. I took a ton of pictures and videos. The staff were super friendly and accommodating Will definitely stay again.. read more

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Had a quick stay here. Wonderful room. Easy check in and parking. Every employee I encountered was on point from the moment valet got to my car. Beautiful sky bar and it's a really great location downtown read more

Super Loud! After traveling for a week - I wanted a last night of sleep before heading home. I picked this AC Hotel as a way to stay loyal to the Marriott brand. The hotel is right on the side of a major multi-lane highway that runs through Orlando. I was told there were no rooms available on the city side of the hotel - so had to stay on the highway side. The sound of the highway is extremely loud in your room. When you walk in the room - there are ear plugs on the side table - bad sign!! I will not stay here again and if you are looking for a good night's sleep - beware also! read more

One of the loudest hotels I have ever stayed in. The hotel is directly on I4 and the highway noise is unbearable. there are much better options at the Grand Bohemian or the Marriott nearby. Avoid this at all cost if you value your sleep. read more

AC Hotel - Venues & Event Spaces Near Me - Orlando, Florida

Terrible management. We walked in around 11am and were told our rooms weren't ready so we left our bags with the front desk and decided to stroll the town. We ended up coming back at 6:15 and than we were told that they are overbooked and sold our rooms. Management came and did absolutely nothing but notify us that there's another Marriott down the street for $99. read more

I always come to this hotel for drinks at the Skybar! The atmosphere is great if you want to get dressed up and go somewhere a bit classier than the typical bars in orlando. Drinks and service are always 10/10. Also love the close proximity to the Dr. Phillips Center, so if you are coming from out of town to watch a performance, this is the perfect place to stay! read more

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Apparently this happens every weekend, per the hotel staff. They claimed someone fell but that's just clearly not true...there is still bloody carpets from last weekend...house keeping breaks dnd (do not disturb) and after one knock they'll walk right in read more

AC Hotel - Venues & Event Spaces Near Me - Orlando, Florida

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Stayed here for a concert at amway center. Very strange layout for a hotel. Check in on 18th floor. Went to the bar after checking in. Service was slow with only 5 people at the bar. Bartender uniform looked like he found it under the seat of his car from a previous shift. As it got busier more bartenders came on shift. I thought then that it would get better. Nope. They just made drinks for the servers and overlooked the people sitting there. Room was decent but overall not worth the cost. read more