I'm not sure what hotels the previous guest whom gave this place multiple stars are comparing this place to.
As a lifetime platinum Marriott member; this is one of the worst hotels I've ever stayed at. I've stayed at roadside motels with better service.
Maids don't replenish towels, soaps or the "complementary" waters; restaurant staff are politely rude and the internet is EXTREMELY unreliable. If your job and/or home life relies on the internet to maintain relationships; I can guarantee you won't be impressed.
During breakfast at their "restaurant", I clearly observed a back office clerk come to the front desk and admonish a front desk receptionist in the presence of guest attempting to check out. Although I don't speak Italian, it's the same tone in any language.
The receptionist are helpful but clearly have no support from management. Blatantly, the management here is trying to cut costs.
I stayed for over a week and will not be returning. read more