Jason was amazing! Great communication, very friendly and prompt. The service was quick and done…read morewell. Had horrible experiences with just getting quotes with other companies and I'm so happy I was referred to this one. Couldn't say better things.

We own an old home with a stone foundation, a dirt floor cellar and a shallow, dirt crawl space…read more We have lived here for 32+ years and in that time, I have probably been in the cellar 20 times. This winter, with all the snow, we found some footprints, and a few small holes near the foundation ... which led to exploring the cellar. We discovered our cellar had become home to some critters. We tried to remove them and were not successful. I Googled "pest services" and found Ellington Family Pest. I immediately called and spoke with the owner, Jason. He was very professional and reassuring that Ellington Family Pest would be able to take care of the problem. He gave me his cell phone number and responded to my MANY phone calls and texts. He and a staff member came to our house and took care of the issue, and we have been clear ever since. I can't say enough positive things about Jason and Ellington Family Pest. I would 100% recommend this company for your home pest control needs. He will get it done. Thank you for everything, Jason - Christine

Excellent customer service, both over the phone with office staff and in person with the…read moreexterminator. I was concerned about carpenter bees that recently started flying around my back deck. I requested a quote from their website and almost immediately received an email following up. After answering and asking some questions, I was set up with an appointment for the next day. The exterminator was very informative, friendly, and thorough in searching the area of concern. I would use them again for future issues.

Lance was very prompt with his response to my inquiry, was professional, flexible to our needs, and…read moredid a fantastic job getting rid of our unwanted guests, even inspected our home's exterior and discovered a second nest we hadn't even noticed! No extra charge!

Haven't received a call back on possible recurrence but seemed to do a good job. Nice gentlemanread more

Our house was built in the early 20th century, to say that it's drafty is an understatement. With…read morethe old school framing we also get queen bees wandering into our house after hibernating over the winter when it gets warm out. With the crazy warm weather we've been having they decided to come early this year. We had been using an independent guy for the past year and, after learning how dangerous unregulated pesticides can be, decided to go green. I submitted a request online and was called within hours. Think Green had Ray come out the next day to explain why we were experiencing the problem and how to fix it. He was friendly and patient with all of my questions and even led me to his car to look at the labels on all of their equipment. He explained state regulations and made it apparent how little the guy we were using before was following standard procedure. He made me confident that we had made the right choice. After the treatment, we had the house and our barn sprayed, the house smelled a little like a cross between a peppermint stick and cloves - a bit strong but MASSIVELY better than the stuff we'd used before. After treatment we received a welcome packet with a disc that contained all of their chemical labels. A week later we adopted a dog who came with a host of little friends - fleas! We'd already vacuumed, cleaned all of our linens and sprayed for fleas with something from the vet but I gave Think Green a call just to be sure. I think I spoke to Lance, who explained that we were doing all the right things and that it might be a waste of money to treat now when we may have eliminated the problem ourselves. Talk about honesty! Any other place would have taken advantage of the opportunity to charge more but they didn't - that was really impressive to me. All around very happy with our switch to this company so far. Thanks Ray and Lance!

Meh, I've experienced better is right. First service was okay, but then on follow up, i have…read moreconflicting stories between all of my tenants and Think Green. They told me they would spray on their follow up service. Keep this in mind. My tenants told me that on the day our follow up service was scheduled, no one ever came. Britney at Think green told me that they were out there (Lance?) and that all the other apartments had no activity so they didn't need to be sprayed. Upon speaking with my tenants again, they insisted no one ever came. I call think green back and now they said that they came and sprayed one of the apartments but didn't spray the others because there was no activity. HOW DID YOU KNOW THERE IS NO ACTIVITY if YOU DID NOT GO INTO THE APARTMENTS TO CHECK!!!!? A classic game of he said/ she said. I gave them 2 stars because of the possibility i'm being lied to by my tenants, and the fact that i was told i would get a spray for all 6 units, as opposed to "there was no activity so we didn't have to do anything, you're an idiot for paying already". (they didn't say the last part, but that's how i felt, like an idiot for having already paid). I called them back, and was told that "i didn't know was i was talking about" and that i'm "clearly trying to scam them". I was told i would get a call back from (lance?) the manager but never did. Bottom line is my tenants still have roaches (2 month) later and they have my money, and i can't even get a call back. PLEase be aware!

Called them for mice, they sealed the entry points & I haven't had a problem since!read more

Absolutely wonderful to work with these guys in the unpleasant occurrence of rodents. They were…read moreextremely friendly, professional, and thorough. Hopefully won't have to call them soon but with any other pest problems they truly are the best.

If it were possible to give negative stars to this company, I would do so. They were doing work on…read moremy street and had parked one of their tractors on my front lawn. When I politely asked him to move it, he first was sarcastic, then disrespectful, rude and finally verbally abusive. The tractor left tire tracks on my lawn which I had to repair myself. Additionally, this is a very narrow street with parking permitted only on one side. Of course, he was parked on the no-parking side and so far out into the street that he was virtually blocking traffic. I cannot imagine how any company like this can possibly have been in business as long as their web site claims. If you are considering using this company, I would strongly urge you to reconsider.

Had this service for two years now. Ended up canceling the contract due to poor customer service,…read moreburnt grass from chemicals, weeds continuing to gross post treatment, and lack of follow through. I asked the owner on several occasions for assistance around what to do and was regularly met with rude responses or no follow up on addressing the issues with my lawn. I had asked for someone to come out and see the issues. I was told they would get to it but chose not to come out, and they simply canceled the contract. The way I was spoken to on a number of occasions made me feel disrespected more than once. The owner of this company made me question small businesses, their poor attention to detail, and their lack of concern around customer service.

Hired them to re-affix stone to our front steps. Had to call them to come back when the work was…read moredone because of things they missed, and because they left a mess. The work they did started to fall apart about a year after it was done. They made excuses, had no interest in standing by the work, and have completely stopped responding to us. They were the most affordable option - you get what you pay for.

They arrive on time. They know what they are doing. Always a pleasure to deal with. I recommend…read morethem.

Eric and his team did an excellent job doing structural repair work prior to our home sale…read more He was fair, honest and with complete integrity. His team cleaned up nicely and I would recommend to any homeowner with pest damage.

this company did structural work and termite treatment i believe and other company also the work…read morewas very poor and incorrect.. not structurally safe PREVIOUS HOME OWNER USED THIS COMPANY BEFORE I BOUGHT THE HOME AND THE COMPANY ERIC IS THE NAME OF THE PERSON WHO DID THE WORK AND OWNER I THINK.. CAME TO MY HOME PRIOR TO MY PURCHASING THE HOME.... did a horrible structural repair job just did was suppose to replace a section of sill plate and instead he used a used piece of scrap wood and but it up to the rotted one.... also on top of all this he drill 6 holes to SUPPOSE pump termite treatment chemical into the hole but i uncover the holes and there only 2 inch deep and are not hole.... that means he DID NOTHING AND GOT 995.00 dollars ...RIP OFF STAY FAR FAR AWAY date was pior to june 30 2010 maybe a fews days or week