Terrible horrendous wedding venue. Recently attended a family friend wedding Mic is broken, they make false promises to get your money Sound system is cheap and sounds blurry You have to use your phone to connect, laptops dont work ever Toilets are tiny, next to kitchen in same corridor No equipment actually works Broken plastered walls, cheap flooring on stage, looks mangled and a trip hazard. Food service is 3-4 hours long and slow Manager is a total ghost and once you have paid, they do not care read more

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i wish I could rate zero and I also wish I read the reviews before I went with the venue. The management and staff are beyond incompetent and rude. Do not book your wedding here. They will ruin your day. The security guard was the only helpful person on the day. In fact, he was the only one present on the day from morning to night. I was promised that haider, one of the staff members would be present to help, but he was not there and would not answer any phone calls. I had to go through the office entrance which according to security wasn't supposed to be open, as there was no one to let me in and there was no one answering the phone. My registrar had to get hold of a signing table as they had forgot to put one out for my civil ceremony. when confronted about this, I was told by haider that i didnt tell him I was having a civil, even though I have clear written and verbal proof that I did in fact tell him, I'm having a civil ceremony at 12pm and need a signing table. When confronted, bilal was rude and told me I am blackmailing him when I asked for a form of compensation. They are fraudsers and scammers. Do not go with this company for your wedding. read more

absolute rubbish venue, management, service... they will still your money, give you the worst service and ruin your day . I am ashamed that these people call themselves Afghans... Made the mistake of booking the venue with them last year, the experience from when we started booking the hall, all the way to the party itself was a disaster. dealing with this people is very difficult. when I was reading this reviews myself while booking, I thought maybe its just a random view but no , its worst then the reviews. safe yourself the hastle and book somewhere else if you want your day to not be a nightmare please !!!!!!! read more

Terrible abusive manager. Came in 3 hours late demanded cash payment in front of our guests and became aggressive when we informed him that they were understaffed and the service had been below expected standards. He started shouting in front of our guests and I told him to talk outside as it was embarrassing. He started getting in my face shouting and spitting at me and then stormed out. The staff all refused to give me the owners phone number. They even said that he is a very angry man - I feel sorry for them having to deal with this sort of abuse on a regular basis. The venue was not ready until an hour after our guests started arriving. We had to do all the serving ourselves as there was not enough staff. Made hosting so much more stressful. read more

0/5 - horrible company Summer of 2022 I had my wedding at the Hillingdon house venue, although I has booked the Ealing venue first. When I first visited the Ealing venue, I was not impressed by what I saw. The place looked run-down and like it had not been used in years. However, the manager reassured me that the venue was undergoing construction and that it would look much better by the time of my wedding. I was hesitant, but he assured me that it was the day before or the day of Ramadan 2022, so I felt that he could not be that dishonest as a Muslim man. Unfortunately, when I returned a month later, the venue did not look much different from when I first saw it. I was very disappointed and told the manager this. There were many red flags - he didn't even remember us and was trying to make us book with him as if we hadn't already. When he checked his booking book, he didn't have us in the system even though I had already paid the down payment. He also denied saying that there would be much work done, even though he had told me that everything would be changed and the venue would be upgraded to look more like the Hillingdon house. The Ealing venue was a mess - it smelled, there was dirty water in the glass waterfalls, and the bridal room was a joke. It was a small room and I don't think my makeup artist would have been able to fit in there with all their equipment. When I went to see the venue for the first time, the manager told me that it was exactly like the Hillingdon house, but that couldn't have been further from the truth. I ended up having to move my wedding to The Hillingdon house because they would give back our money, and while things were a little better there, I was still worried that they would ruin my wedding day. I had heard horror stories from multiple people in the wedding industry about this family-run business. I wish I had done more digging before putting down my deposit because they really did their best to hide the truth. After my wedding, the West Ealing venue did not give me my deposit back on the agreed-upon time frame stated in the contract. Despite not breaking any of the conditions in the contract that would result in me losing my deposit, they refused to answer phone calls, emails, or WhatsApp's. It was very frustrating and took over four months to resolve. They eventually responded and tried to claim that maybe I had an extra guest, even though they had already agreed to return my deposit a month prior. They also claimed that they did not have proof that I had sent the refundable deposit, which was very confusing because I had a receipt and all of our communication was documented. They are very shady . 0/5 read more

Would give 0 stars if I could. The venue itself is small but pretty, however, the management and security were horrible beyond belief. Incredibly disrespectful people who only think about squeezing more money out of you. Please refrain from using this venue. They made us feel secure but once the deposit was paid, it was one thing after another. Telling guests to "shut up" and shushing everyone, completely ruining the mood of the evening. Arguing with guests and showing no accommodation for the elderly making them stand outside in the cold. I can't remember the man's name but he's head of security and wears all black, he's a horrible man who seems to only care about finding issues with everything and anything. The photo opportunity of the venue is not worth the headache that comes with dealing with these people. DO NOT GO! read more

This venue is so stingy the food servings so small and when u ask for more you're denied like I'm a child everyone needs to refrain from booking unless it goes back to putting ur own amount of food on YOUR plate. read more