This is a place that truly amazes me; the entire team is kind, and they have always been very…read moreattentive. I have two children who go here, and they are genuinely happy to attend every day. The whole staff is very attentive--Diren and Meli, my children's therapists, are very professional, and I appreciate them greatly. Daniel, who is in charge, is also very professional. Thank you to the entire staff for everything you do. Thank you aces

I was recommended by my son's teacher because I needed somebody in the area to do aba therapy. I…read morefilled that an application and got a phone call, almost two weeks later. Saying that they had nobody for the location that I live on and I was place on a waiting list in the beginning of this year. It's been months and still have not heard nothing not even a follow up. Apparently they do not care.

I do not recommend this ABA agency. There is very poor communication with parents from the manager…read more The owner promised to find staff at the start of services but couldn't find a single technician after two months for the San Diego South area. Then, they requested that we change insurance for my kids in order to keep services, but without behavior technicians. They also failed to maintain services until we fully transitioned to a new company. I am very frustrated with this company. Don't waste your time because they lack professionalism and fail to fulfill the basics.

Well, what can I say about ABAcus? Probably too many amazing things to fit in this review. But…read moremaybe I can express how much they have helped my family and I know they can help yours too. Our ASD Story: We have a now 3 1/2 year old who was diagnosed Autism a little after his 2nd birthday. And of course being first time parents we were totally overwhelmed and scared about our new path that we were being placed on. As many of you who are going through the evaluation process it is hard on the parents. This was the same for us. Not knowing how to decide what services to use, or methods to implore left us feeling extremely underqualified as parents. We didn't know what to do or who to turn to. Luckily San Diego County does have very good recourses for those effected by developmental differences. After diagnosis through the San Diego County Regional Center system we were assigned to the ABAcus team as our service providers. Boy can I tell you this was the best thing that could have happened to our family. When we first meet the wonderful folks at ABAcus my sweet boy seemed to lost in his own world. He would not respond to his name, make eye contact, and had lost any language that he had learned in the first few months of his life, just to name a few of his quirks. But when we look at my boy now I am truly amazed by his accomplishments and growth. He now will make and maintain eye contact (even if it's only a few seconds - progress is progress), will respond to his name, and is growing his language every day. And I mean every day - We do ABA Mon-Fri. NONE of this would have been possible without ABAcus. We have two service providers and a supervisor that regularly work with my kiddo, and let me you how amazing they are. They are patient yet firm. They are ALWAYS evaluating his goals to make sure that he is getting as much out of our time together as possible, and it shows. I can tell that they really care about my son and my family. Not only to they care about my son's growth and progress, they also take the time to help us learn the skills we need to help our son succeed. If you are looking for an ABA provider you should definitely give ABAcus a try. They have given us back the ray of light and for that I cannot ever really express how grateful I am for ABAcus, and the folks make it as amazing at it is....

Receive for Nikki's therapy for my daughter: We were…read moreintroduced to Nikki when my daughter received services for her special needs. My daughter LOVED Nikki! Since we were just starting out with her speech at barely 1yo, Nikki mostly did cause and effect games with her which actually helped my daughter establish meaning to her voice. A lot of our appts were laughs and giggles with Nikki engaged with my daughter and taught her peek-a- boo and saying "Horray" at the right time to "if you're happy and you know it". Even though we moved away, I still love texting Nikki new and exciting speech things my daughter is doing. We loved Nikki so much and she's so personal and you can definitely tell her heart is in it and her heart is to help kids.

I've never been more horrified and scared to leave my child with some one. I once saw a girl drop a…read morechild and nothing was done they just looked the other way. And the director Emily should not be trusted, she was mean and fake.

Stay away from this place, it's a joke. Lack of communication, refuse to take responsibility for…read morethere action. Instead, my daughter was refuse to be reassess due to my unhappiness with old staff. This company does not care with kids disabilities.

We had such a wonderful experience with Erikah at Open Play…read more When we first sought out physical therapy, our child wasn't yet jumping, throwing or kicking a ball, balancing on one foot, or walking up and down stairs with alternating feet. We had a lot of concerns and didn't know what progress would realistically look like. Erikah came in with a clear plan, set thoughtful stretch goals, and more importantly, knew exactly how to connect and engage in a way that made learning feel natural and fun. Not only did our child meet every single goal she set, but the confidence and willingness to try new things has grown just as much as the physical skills. Erikah is patient, knowledgeable, encouraging, and truly invested in the children she works with. We feel incredibly grateful to have her as part of our support team and would highly recommend her to any family seeking pediatric physical therapy.

I live in Riverside county and it is hard to get therapists here for my young child. The Regional…read moreCenter connected us with a physical therapist at Open Play to meet virtually. At first I was worried that virtually we wouldn't be able to achieve much, but with Ying we made great strides and are developmentally appropriate! She was friendly, flexible, and a good instructor for things to work on to continue meeting milestones. So glad we worked together!

Cortica has such a high turn over rate. Just when you start building relationships, the good ones…read moreleave. It was so difficult for me and for my son. Not to mention the horrific wait times for services.

My 4-yo son needs speech therapy. Cortica is in network. Scheduled the first evaluation meeting…read morewhich was a video visit. They asked if he has trouble concentrating - I said yes. They then recommended a neuro evaluation, which I agreed to, even though it's not really a concern of ours. They said they would write up a care plan and schedule a neuro evaluation as well as a speech evaluation (also video visits). These were scheduled two months out - and the confirmation emails didn't mention speech anywhere - just neuro evals. Since we only need speech therapy, I wanted to get clarification that at least one of these next two evals was for speech. I reached out via phone (twice) and message to verify, and they never responded. I got the first bill of $390 for the initial video consult. I'm sure the next two would have been another $390 each, and who knows when the actual, in-person speech therapy would have even started? I cancelled both and reached out to a free provider in San Diego recommended by our school. He is now scheduled for an in-person therapy session less than a month out. In my opinion, it seems like Cortica is more focused on generating revenue from parents via multiple (pointless) video visits rather than getting kids the help they need. The reviews make sense now!

I am currently doing online therapy here, and my therapist is quite amazing. I am doing CBT for my…read moreinsomnia and anxiety, and it has been such a huge help to have support. They are patient and kind, and are always on time!

I've been to this facility twice, and unfortunately my overall experience was pretty disappointing…read more The first time around, I was initially assigned an associate therapist who seemed to still be in training. They were polite, but the sessions felt very scripted and a bit robotic, which made it hard to connect. After that, I was reassigned to a therapist named Rita. I really wanted to give it a fair shot, but I often left sessions feeling like I wasn't fully heard or understood. At times, the tone felt a bit judgmental, even if that may not have been the intention, and it made it hard to feel comfortable opening up. Eventually, I was told that my symptoms had improved and that I might not need to continue therapy. When I shared that I still felt like I needed support, the response came across as somewhat dismissive rather than collaborative. After a while of feeling misunderstood, I ended up canceling a few sessions and eventually stopped going. About nine months later, I decided to try again and requested a new therapist since Rita was no longer there. I came in feeling hopeful, but the experience quickly took a turn. I was matched with Gabriella, and early in the session she focused heavily on my past cancellations, even though I explained they were due to not feeling heard before. She also mentioned concerns about me potentially being "dependent" on therapy because I've been in therapy for several years, which didn't feel fair or accurate to me. I tried to express that I wasn't feeling a good connection and that the approach felt more like an interrogation than a supportive conversation. Instead of things improving, I felt more uncomfortable, to the point where I became emotional and asked to end the session early. I've been to different therapists and mental health facilities before, so I understand that not every match will be perfect. But this experience stood out in a negative way. It didn't feel like a safe or welcoming space to be vulnerable, and that's really the most important part of therapy.

Update: An intake manager reached out to me and we have been going back and forth for a week. As of…read moretoday they finally have everything they need although I did not provide anything extra. I apply back and February and since applying availability has changed and it will now take another 3-4 months for my son to get an FBA to start attending, when I was originally told they had immediate availability.

This review is long overdue, but like most special needs parents -- my plate is full and I try to…read morepick my battles wisely ,when it comes to these matters. The therapists do an ok job , depending on who you get but they were very patient with my son, and I am very grateful . The staff who manages these cases deserve their own review , and thats coming when I find more time, and this current issue is resolved. This review comes after a 2 month attempt to get ALP to communicate with Easter Seals to resume service for my child. After being convinced to put my child back on Kaiser insurance (he needed aba at school, state funded insurance doesn't cover) I went through a 60 day process of my child being re evaluated, and services being interrupted all so ALP can bill the higher payer, even though my child has dual coverage. After WEEKS of this, finally get the ball rolling with Easter Seals , and surprise! ALP has went ghost! Their own business partner Easter Seals had to report to me that they had received ZERO feedback when they reached out to resume services for my child. As of today we are going on 4 months without aba services , being forced to find a new provider and failed attempts to get my childs records from them. Today, another attempt to obtain my childs record were made. I will provide an update with the outcome .

100% parent recommended-My son has been attending this program for a few months. I've seen…read moremarvelous improvement in his speech delay and behavior. For any parent who is struggling to find a supportive team to aid your child in addressing behavior, go to ACES!! They will not disappoint!! Stephanie C.