Abrams was quick to provide a quote for our covered porch refinishing - and talked me out of the marine spar finish I specifically asked for - for a penetrating oil-based finish John recommended specifically for this project. He, being the professional, I took his suggestion.
Their sanding job was terrible, leaving stripes across the floor and a border around the entire porch and the finish was applied inconsistently and with lots of brush strokes. The attached pictures were after they were done. I contacted the manufacturer myself and they provided instructions to fix the mess.
They had to sand the floor again to fix the sanding and remove the finish - and started to apply a new finish - when I noticed they were now using an indoor finish...
Given the experience last time, I reached out to the manufacturer and they confirmed it is not for outdoor use and should never be used outdoors. I again forwarded the email to John and got a reply of "Got it."
They packed up that day and they never returned an email or call again.
As the manufacturer said - the finish they applied didn't hold up at all. Within a month, the porch decking rotted, stained, absorbed water and the fasteners even rusted through the wood.
After winter, we had someone else come replace their work and repair the damage - which looks great now. Ultimately, however, we will need to have the entire porch replaced due to Abrams shoddy work and over sanding.
To date - we've still never heard from Abrams since the "Got it." email in August 2020. read more