Quick courteous service. Very nice saleswoman. Beautiful furniture good quality. Would definitely…read moreshop here again.

This is a two story setup where you can find the living room section very easily as it is clearly…read morelabelled. I wandered by myself but I did notice several buttons that I could have hit if I needed any assistance. That was a good way to meet customer needs. I did not find many couches that I liked in here and many of them seemed of lower quality.

I went to Mattress Express on a weekday. It seems like everyone in my neighborhood located off…read moreMineral Spring buys their mattresses from Bill. This man is well-spoken and explains everything simply and clearly. He does not "upsell." He asks about your needs and explains about the least expensive to most expensive mattresses and how each mattress's features differ. I told Bill I was in agony because of my neck and back and I thought it was probably because of my old mattress. I purchased the second most firm king-size mattress and foundation along with two specialized pillows for neck pain. I have now slept two nights with my new mattress and pillows and my pain is already diminishing. The mattresses were delivered on the date promised and my old mattress and box spring were taken. The two men who delivered my mattress were very personable. Actually, they were downright charming. They took away my old mattress and foundation and delivered and set up my new one quickly and meticulously. They made sure I was completely happy with the set-up. I understand now why my neighbors speak so highly of Bill and Mattress Express. This is an exceptional, local small business with a very knowledgeable and personable owner. The store offers a wide range of choices and price points. In a word - Mattress Express is OUTSTANDING.

The delivery service was excellent; the Mattress was not; needed Mattress for an adjustable bed;…read morewas reassured mattress was for adjustable bed; mattress won't bend when sitting up; mattress is like a ski slope; NOT USABLE. Filled online form for return about a wk ago; have yet to get a response!! YIKES!!! Plus the mattress is basically uncomfortable!!!

I love Bobs Furniture, I really do but there protection plan sucks. I went back on my word from…read moresome years ago and I purchased a new couch from there. That was almost five years ago. There is a tear on the back of the couch that the cushion rest against(on the seam). I reached out to the warranty people and like before they said they couldn't do anything about it. I went to the store. They have started working with a new warranty company. They told me to try and see what happens if they could help. I reached out, they had my info in there system... according to them they denied my claim !! And it says they fix tears. What is the sense of having and/or buying a warranty if it's going to get denied. My warranty is up this September. I'm so done with this.This is the first time I had to put in a claim. This is ridiculous. People don't waste your money on the warranty/goof proof because it seems anyway they can get out of fixing they will!!!

My wife and I purchased a sofa with chase. We were told it was great quality and we didn't need the…read moregoof proof warranty. We had it on our last piece and they didn't honor it. Bobs sent an independent inspector to look at it and told them in front of us the furniture basically was a pos. Bobs said sorry nothing they would do. They fooled me twice but not again. We will buy a new couch from anybody but bobs.

I spent a little time with Jon Roda today and found him to be extremely helpful with a return issue…read morefrom a recent purchase at one of the large stores. He took the time to make sure that a return and replacement of a bedroom set would happen in a short timeframe. He was very helpful and took the time that was needed to make sure that the transactions would happen. Thanks again Jon! Raymond Bert

Sales person was a good one, monitored the new arrivals until…read moremy couch came in, then called me with choice of colors. Bought the couch with a military discount plus the sale price from when I first inquired. Great overall transaction!

Leyla said hello as soon as I walked through the door. She was willing to let me browse alone, but…read moreI told her I already had my dimensions and a specific piece in mind. So she walked with me to pick everything out, and helped me double check the dimensions. Everything was explained clearly to me, and she even offered me some fresh coffee she was brewing as I waited for the paperwork. I walked in first thing in the morning, and by 6pm that night, I had two new sofas delivered and setup in my home. I'll definitely be back and highly recommend this store.

I'm really disappointed I have to write this review, but people need to know they're people out…read morethere who will take advantage. Last year I gave this company 5 stars on their Google page (Layla wa salesperson) I bought 3 rooms of furniture that I love. I liked it so much I decided to go back to buy a sofa for a friend as I had credit available to help them out. I found a sofa, sent a photo-it was a "YES!" Sofa was listed as $799 with tags indicating it was "Jedi". The salesman said he only had the floor model and noted a small inconsistency in color (it was hardly noticeable) but there would be no discount (weird, but ok) I went to pay but had forgotten my card/ID, so said I would return after work with a friends van. I happened to look online for measurements only to find the sofa I looked at in the store was called "Booyah" not "Jedi" with size and a $200 price difference. I was thinking, great now maybe I can buy my friend a coffee table or something. I went back to the store with screenshots of their website to show the correct sofa. The salesman adamantly refused to look, insisted that it was the jedi.... Even though it clearly was not because there's a difference in color and pillow pattern.... And then had the balls to say 'it doesn't matter anyway they're the same price" When clearly they are not. I drove an hour away to another store and it was confirmed I was 100% correct, but they did not have the sofa in stock....I left and ended up at Ashley Home Store...paid $900 for a sofa but wasn't lied to.

Had a great experience here!! Husband and I were shopping around for a while looking for a…read moresectional, we went to all the usual furniture stores, couldn't find anything that was quality and had a good price, we went to Gilmore on a whim and were very pleased with the owner and all he did to help us! We ended up purchasing a sectional from this store and had it delivered for free the same day of purchase! Will go back when we need anything !!

Steve, the former owner, was most helpful in picking out the perfect chair for my husband. The…read moreprice was right. It was delivered the next day. I will go back if I need anything else. Tara Granahan was right!

I have done business with all the local furniture stores in my area, but when I went mattress…read moreshopping recently every store I visited had some sort of a gimmick and each store was more expensive than the next. Feeling frustrated and overwhelmed I stopped into FCC by recommendation of a friend. I was pleasantly surprised by how big the show room was and by how many displays they had available for viewing and testing. The sales associates were polite and professional and showed me exactly what I needed. I didn't feel pressured and they made me feel like a valued customer. I also want to note that they offer next day delivery which was helpful since I have a hectic schedule. The gentlemen who delivered my furniture were very polite, professional, and quick. I'll definitely be visiting FCC again for any future furniture purchases.

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went in looking for a mattress in Warwick , i met the salesman Bob, great guy! very knowledgeable…read moreand treated me very good, answered all my questions, delivery went well, in and out in 10 minutes, I highly recommend Mattress firm Steven Saccoccio

Purchased a mattress and scheduled my delivery online. When I received my delivery time it was not…read morevery convenient so I tried to reschedule and was told that I couldn't that the truck was loaded and to refuse the delivery and reschedule. I did that the following day when I spoke with the driver after explaining why and he said to contact the local store and reschedule. I called the local store about an hour after the attempted delivery and was told they couldn't help me because the order was locked to call back in the morning. I called back this morning and they attempted to reschedule the delivery but when they tried to reschedule it for this Sunday the computer wouldn't allow them to and offered a date that was a week later as there was a "stock issue with the mattress I had paid for ". Long story short, someone sold my mattress that was paid for to someone else and if I wanted the mattress I would have to wait. I ended up canceling the mattress order and reported Mattress Firm to the BBB.

Couldnt be happier! I walked in, Joe asked me my situation, and I explained why I needed a new…read moremattress and that I didn't want to spend alot. Normally when I say that, the salesman shows me an expensive one anyway. Joe respected my wishes - and actually listened to me - and showed me the cheapest one he had. I actually had to ask him repeatedly to show me more expensive mattresses, because he was so intent on making sure I didn't overspend and leave unhappy! I wish I could do all my shopping from Joe. The final mattress I settled on was amazingly comfortable, and very reasonably priced. I completely recommend this store without any reservations.

So, I made a mistake and forgot to ask for a low profile split box spring since, I am rather short…read more I texted Joe to see if I could purchase one because the standard one is just too tall. Joe immediately offered to get me the low profile version for no charge! Talk about great customer service!! Thank you!!

Box Drop in Warren is the place to go for mattresses or couches. The prices are very very…read morereasonably and the service is exemplary, from sales to delivery and setup, they were so helpful and polite. I'll definitely go there again.

Shopping here was such a pleasant experience! The atmosphere, prices, and product selection were…read moreall great. The salesperson Mary (I think she is the owner) we worked with was kind, knowledgeable, and very patient, which made the whole process enjoyable. This was actually our second visit, and just like the first time, the service was excellent. When they say "while it lasts," they really mean it by the time I went back for the piece I had looked at earlier, it was already gone. But honestly, I wasn't upset, because I ended up finding something similar and even saved some money. Mary was attentive and lighthearted, which made furniture shopping (usually a stressful task!) surprisingly painless. I also appreciate that they offer appointments if you want them, but since we just walked in, it was nice not to feel like there were "vultures" waiting to pounce. Overall, I'd highly recommend shopping here. The experience was easy, comfortable, and positive both times we visited.