I showed up on time for my appt and was promptly serviced. Nice people, comfortable waiting room,…read moregood communication. I am happy

My wife and I were on our way from Greenville, SC to Topton, NC. While driving through Seneca I…read morenoticed that my truck was vibrating violently at around 75 mph and when trying to brake it was shaking very bad. We googled automative shops near us and Finch's was the closest one. I went into the office and asked if someone could look at it and that it was kind of an emergency because we were already too far from home to turn back but also did not want to drive into the mountains with any doubts. The mechanics looked at my truck without hesitation, diagnosed the issue as bad brakes and rotors. They immediately had the part delivered and installed within a few hours. Finch's automotive saved our vacation!! Thank you. -Robert Schulze

I had what I thought was a minor accident, clipping the rear bumper while making a left turn. Then…read moreheadlamp and part of the bumper came off. My car was driveable, so waited for my insurance company. Getting that info was not easy, but Eagle kept up on my behalf. When they did get it, I took my car in, and Enterprise had a rental car ready for me. I don't know what kind of mood writer Jennifer F. was in, but receptionist Jennifer was quick to jump in to work with my insurance company. Tom was on the top, keeping me up to date. I chose Eagle over the insurance company triage at another dealer, based on ratings. I must say, I went to take pictures of my car, and the entire front in was in need of replacement, simply because all of the cosmetic parts are "plastic", and break easily. Eagle wasted no time getting new parts as replacement. I was concerned about matching the metallic blue color. I found they can enter the VIN of each car and get the identical paint mix sprayed on my vehicle on that particular day. I couldn't be happier. I asked that the middle "chrome" section be moved over just a little and 15 minutes later I got it back, perfece while I waited. Jennifer at front desk and Tom, adjuster, were extremely helpful in getting my car back to me before Christmas, and in working with my insurance company. Highly recommend Eagle Body Works. Five+ stars!

I called and spoke with Daniel Doot about a mishap in my wife's new BMW X5 X40i. She was heartsick…read moreabout damaging her car. I live in NC and Eagle Body Works is about 2.5 hours away. That being said, Daniel worked with me regarding a rough estimate via pictures and had my wife's BMW in his shop in less than a month! That was great as most of the body shops in my area are booked three months out. One important distinction is that Daniel is extremely experienced with BMWs as he worked for them for decades. He knows how to match BMW paint like nobody else. In fact, Eagle Body Works is a certified BMW collision center and this was a program he helped institute when he worked for BMW. Therefore I had complete confidence in his work and what the finished product would look like. What I didn't expect was how quick the turnaround was on my wife's car. It was ready one day ahead of schedule and it was flawless. It was as though the accident never happened. They went above and beyond by vacuuming the floor mats and cleaning the interior (we didn't do that before the drop off). More than anything, my wife's new Bimmer was back to showroom perfect. We didn't file this as an insurance claim so we paid out of pocket. While the repair wasn't cheap, every item that needed to be replaced was warranted and the price was very fair. Hey...go figure...when you mess up a front bumper with all the new technological sensors for parking and radar, it's going to be a pretty penny. They got all the sensors aligned and calibrated perfectly and we are both extremely happy with the end result. It was well worth every penny spent and we cannot recommend them highly enough - especially if you are looking for collision or paint work on a BMW. We were well informed during every step of the repair and these are some of the friendliest people you could ever hope to deal with. If I need body work or paint work done again (knock on wood) I will not waste my time looking into local shops. They earned our business!

Thank you, Russell and the entire Kelly Collision Team, for your help with my recent auto insurance…read moreclaim. Y'all are the best!

I have a Subaru outback that was side swiped. I brought it in for repair. Everything went fast and…read moresmoothly. The workmanship was excellent. They even helped me remove a dent from a previous incident. Best of all, I was shocked to have the interior detailed! It looked showroom ready. Everyone was professional and helpful. I would highly recommend for any repairs you may need in the future.

This is an update to a prior review. This does not change the delays or the cost overruns. But…read morethe owner stepped in, along with a different business manager and solved a big issue. The windshield damage was repaired at no cost to us (they coordinated completely with insurance and I believe they and not my insurance covered it). They picked the car up and returned it. Turnaround was quick. People and business make mistakes. How they respond and try to correct things is important. The owner and new contact person took the type of actions we had hoped for through the whole process. Thank you to those persons.

They already established themselves with high reviews, so that was a easy decision for me being…read morethat my son was away at college and I needed a shop that I could trust to work with my insurance company being that they were out of network. They were very communicable and were only a couple hundred dollars off of original third-party quote which says a lot and speed of turnaround for receiving truck was very quick. Highly recommend A plus collision. Thank you...

Auto Body Express repaired damage to my Durango caused by impacting a fox. The front bumper was…read morereplaced. It's a large plastic bumper that required removing and replacing lights, painting the new bumper to match the car, getting the new bumper in place... They did an excellent job. No hassle at all on my part. I took it by for them to assess the damage, they did all the paperwork for my insurance, ordered parts, set up a date to bring it in (just two days later). When I brought it in I just dropped off the keys... came back later and the car was like new. They washed it for me too. Absolutely no hassle for me. Everyone was extremely polite and easy to work with. They asked for my deductible to be paid in cash or by cashiers check, which is something I can relate to as a small business owner. They were recommended by State Farm and have a good relationship with them. They are able to handle all the paperwork so all I had to do was give them my insurance card, answer a few questions and we were done. I might have had to sign a piece of paper at the beginning and at the end of the process. Great experience.

The Place Autobody Express is located at 2066 Sandifer Blvd,…read moreSeneca, SC. They are a highly skilled group of trained technicians for auto repair and refinish. They offer free estimates, body repair, auto refinishing, glass replacement, paintless dent removal and frame repair. Their repairs come with a lifetime warranty. The Service/Experience/Value I came across Autobody Express through State Farm Insurance. They were one of their prefered vendors. I've used them for both insurance covered damage and work I have paid to have them perform. They have repaired/replaced glass, body, moldings, and upholstery. They have performed high quality work and have always finished in a timely manner. I would recommend them based on my experience.

Agents are robots trained to read off script. No personal concerns for obvious vehicle problems…read more Cannot give you an estimate on known problem without mechanic "inspection". This inspection is $150.00 ..unheard of . Parts available down street at 1/2 the cost with lifetime warranty...don't buy the BS. Labor 4x of any other local certified mechanic. STAY AWAY !!!!

I had evacuated Florida because of hurricane Ian and came up to Clemson. Shortly after arriving my…read moreHonda Pilot would not start. Tried all of the usual checks and nothing. Went online and made the first appointment and all I could get was Friday. Called first thing on Thursday morning and explained my situation. I had AAA tow my car there on Thursday morning and by the afternoon they called with the results. They ordered the part and installed it on Friday for pickup. I was able to get my car back in time to hit the Clemson game and drive back to Tampa. If you have a Honda, Acura, Lexus or Toyota and want to avoid the dealership I would recommend the nightly. Very responsive, professional and courteous.

This place was such a disappointment! I was having my 16 year old daughter's roof and rear door…read morerepainted because the original paint job was chipping. Upon pickup the roof looked ok, but the door had 2 new dents in it and the paint was still chipping on the door jam. As I addressed this and asked some questions, I was told you get what you pay for! He said "It's for a 16 year old and it's going to get dinged in the school parking lot." I was at such disbelief hearing the words coming from the owners mouth I didn't even know how to respond. He gave me a $66 discount if I paid in cash which I didn't even care about, I wanted what we agreed on fixed the correct way and he said "you just need to touch up those spots" again in such disbelief what I was hearing. I asked him what do you think I brought the car here for? I didn't want it touched up I could have done that myself, I wanted it fixed and repainted the right way. It was a lesson learned and definitely time for someone to hang it up and retire. I wouldn't recommend this place to my worse enemy!

Went there for a quote on a paint job. The guy acted like I was bothering him and said only by…read moreappointment. I never needed an appointment to get a quote on a small job. I wanted to support a business in my city. Apparently did not need business so I went back to my other guy who is always helpful. I won't return.

They had some trouble getting parts because it was an 07, but they worked at it and got it better…read morethan new. They kept me informed throughout the entire process and worked well with my insurance. Made a stressful situation much easier. They were fantastic and will definitely recommend them.

They were professional and did a great job. My car was falling apart (literally...the bumper was…read morefalling off) from a accident 2 years and with a faulty repair. Next gen got the insurance company to re-open that claim so I didnt need to pay. They them did the repair right. I am very happy with the job they did. I traveled a bit further to reach them based on their reviews and I am glad I did. With the insurance re-opening the claim, I didnt need to pay a thing. Great value and customer service. Highly recommend