This location gets a 5 star review because of their attitude and continued attempts to help me get…read moremy license. Due to a DUI in So Cal almost 9 years ago there were many "glitches" with communication to and from Santa Fe. The DUI process is very difficult here. It was good to have an independent company on my side with all. As we didn't have an option of a private company at CA DMV it's refreshing to be able to go to a nice clean office with very short waits. If you want to understand the difference watch the Big Bang episode where Sheldon goes to DMV. A big thank you to the staff even when I was let's just say NOT happy.

This location is rarely busy and the staff is always helpful! We always come to this location for…read moreall our registration, license and MVD needs. If you give them a call they will even set up an appointment for you and double check you have everything you need before you go!! So worth any incidental fees to avoid having to go to the traditional MVD and waste an afternoon in their lobby!

Whatever your opinion of government bureaucracy, at least this place is nice and new. It's open,…read moreand it's spacious. Lots of light. Parking's a little bit of a bear, but not too bad.

I was greeted by an excellent staff; all though their patience runs pretty thin if they are made to…read morerepeat themselves. First of all name tags are a thing of the past, because I got a full color souvenir wrist band with my name professionally printed on it without any extra charge. The shuttles to and fro are definitely not climate controlled so I take off a full star for that alone. I'm so sorry management but you'll have to try harder because I like to travel with a little more class. I'm not going to start on the food due to the fact that I've always had a discerning palate when it comes to my preferences with dining of any type. The beds were okay, but again I'm forced to remove a full star from the review for the lack of availability of a pillow of any type, much less my usual preference of a goose down pillow. The other guest can get pretty excited, so if you're used to falling asleep in total silence you should reconsider your stay here. I'll bump your facility up another star if you remodel your restroom facilities with a bigger emphasis on privacy. Overall 3 out of 5 stars which means I'd stay here again, but maybe recommend a different place to a friend.

NM DOJ Technician: Gina Ray…read moreI contacted NM DOJ because of a financial dispute I am having with an Albuquerque business. I filed an online complaint with the DOJ website. Their policy concerning disputes says: "NMDOJ's Advocacy and Intervention Division offers informal complaint resolution services, that are free of charge for the public. However, our complaint resolution program relies on the voluntary cooperation of both parties to reach a mutually satisfying resolution. The NMDOJ can never guarantee a particular outcome". Ms. Ray contacted the business I have the dispute with and I suppose explained my position to them. They replied back to her and said that I had no basis for my complaint, and have a nice day. I contacted Ms. Ray again to tell her that as for my part in this, I wanted the NM DOJ to use their resolution services to settle this. I also asked her if she would contact the company I am having the difficulty with and to ask what their intentions are concerning using DOJ to resolve. I asked this several times. Her answer was always the same: "It would not be appropriate for this office to provide legal advice to you". I was not asking for legal advice, I was asking what the intentions were of the other party. What did NMDOJ do for me? Nothing. I did not expect them to represent me, however I did expect them to contact both parties and to let us know how, or if, to proceed. I am at a loss to understand what utility NM DOJ has for the common citizen of NM. Why bother filing a complaint? All the other party has to do is explain away the complaint or ignore it, and the process dies there. Is it possible to not give any stars? I did not get any service.

After Midas in Albuquerque ripped off my wife ($700 for a car battery), I complained to the NM…read moreAttorney General's office. I was contacted a short time later by a nice attorney with the office, who actually seemed to care. He contacted the business, and checked back with me a few weeks later to see if anything had happened. (Unfortunately, the answer was no.) Although I didn't get so much as an apology from Midas, let alone a refund, I can tell you that the AG in New Mexico is far more interested in helping consumers than the AG in my own state of Colorado, where all you get is a form letter telling you to contact the Better Business Bureau.

I've been to this facility for 2 years now and I can't believe how they honor Veterans of all…read morebranches. It's the ONLY facility that truly honors Veterans. They have kids there so respectful and hard working to serve those that served. Westside Community Center makes my heart smile. Thank you Westside Community Center in Albuquerque for being there for us. You are an AMAZING facility.

Here at the wrestling event having a great time. The food is good the resting is good the…read moreatmosphere is electric

Ran to this location... they were clean. No issues. It smelled a tad funky but I mean... it was a…read morepublic restroom. Would definitely go back if I need too!

I had to run here like a puma after pigging out on fiery enchiladas, nachos, beans and shots of…read moretequila. When I entered the bathroom I was shocked by the waft of sewer sludge that stopped me clear in my running path. When I sat down in the stall there was an older man staring at me through the crack; when I emerged he asked me for some drugs. I slid to the sink and jumped at the steaming brown water that sprayed out of the sink. Too hot to the touch. I tried the other sinks and they were all that way. I could finally leave but was followed out by the man that was looking through the crack. I felt very vulnerable!...

Lance helped me with my property valuation Freeze paperwork…read more He gave me a ballpoint pen That is a cat pen. Great customer service. Professional And friendly. There was not too long of a wait. The building is beautiful.

I was new to Albuquerque a couple months ago and only had a few weeks to register to vote in the…read morenext local election. Since I have family here and have lived here before, I was anxious to get registered and become part of my new community . . . but I was worried. Registering is never as easy as they say it will be and I'd heard rumors that Bernalillo County Government had some questionable practices in the past. So, I quickly went online - which was a snap. Easy to find what I was looking for with simple instructions on how to register to vote. The office immediately mailed me all the information I needed to register, including a ballot for the upcoming election. I gathered the documents needed to prove that I was now a resident, did some additional research on the local candidates, and completed my ballot. Rather than put it in the mail (time was of the essence), I carried it down to the County Clerk's Office and hand delivered it. They looked at my documents and carefully placed my sealed ballot in the locked voting box. Whew! I did it . . . or so I thought. And with days to spare. A few days later I received a phone call from the Bureau of Elections saying they were not going to be able to count my ballot because I hadn't submitted documents to prove I was now a resident. I explained that, yes, I had hand-carried them into the elections office with my ballot. Because the person who took my ballot had not kept the proving residency document, my ballot was not to be counted unless I submitted (again) a document that proved my residency. I asked if I could mail it in. She said "no" that there wasn't enough time before the deadline. BUT . . . my ballot was the last one she was attempting to get registration verification documents for and, since I only lived a few blocks from the office, she would be happy to pick the document up. Well, let me tell you . . . I nearly dropped the phone! And that is just what the Tech from the Bureau of Elections, Bernalillo County Clerk's Office did. She was here within 20 minutes. I have never been so impressed with Customer Service from any business, let alone a State or County Government office. They may have had problems a few years ago, but they are definitely on top of their game today. My ballot was counted and I had a vote in the county of my new residence. Thank you Bridget Trujillo. Your service to Bernalillo County was Outstanding! P.S. If you have the opportunity to go down to the 6th Floor of the County Bldg, One Civic Plaza NW, be sure you take some time to see the wonderful historic New Mexico photos that line the hallways. They are delightful.