I had the misfortune of having a sprinkler valve--buried six feet underground and right next to my…read morehouse--leak extensively when I turned my system on this spring. This resulted in my basement flooding. I left a message with Just Do It Restorations, and the owner, Julio, responded promptly. Even though we didn't connect until late afternoon, Julio was there to start the restoration work that very same night--on a Friday, no less! Throughout the entire engagement, both he and his crew were extremely courteous and professional, taking great care to limit the impact and disruption of the restoration work. Julio was very generous in answering all the questions I had and provided excellent guidance when he knew it would be of value. He had all the necessary equipment and expertise to do the job with a high level of professionalism. I highly recommend Just Do It Restorations and would not hesitate to use Julio and his team again.

Julio and team did a great job with our repair. They're very professional, skilled, quick, and fair…read more- everything I look to for a restoration partner. Highly recommended.

I hired USA carpet and upholstery and they did not disappoint. They arrived on time and gave me an…read moreestimate of 1 and 1/2 hours to complete the job. They are finished in 1 hour. I have three floors and 28 stairs. My 18 year old carpets were fresh and cleaned extremely well. I am thoroughly pleased with their service and I will definitely be hiring them again. Pricing was also exceptional.

Was quoted $150 for 5 rooms. Then, was told we needed a deep clean and it would be $290. We just…read moremoved in and evidently the carpet was never cleaned. I appreciate the recommendation but, would expect a thorough clean and unfortunately, it was not! My carpet still smells like urine and will now have to call another company to clean my carpet appropriately. Big disappointment!!

EXCELLENT SERVICE!! Amazing results!! Carpet looks almost…read moreNEW!! Great warranty on their work also! Very responsive customer service too! Highly recommend.

Buyer beware! This applies to their "restoration" services…read more Backstory: we had lumber liquidators install new flooring. Told them many times we have radiant floor heating. Guy only spoke Portuguese... end result holes in the radiant flooring. I get back from work at night basement ceiling dripping. So the contractor from ll called Voda. My experience with voda. In the beginning upon meeting. Seemed very professional. That was about it. They installed a containment zone. Which came down in about a hour. What a waste. Next they rented a dehumidifier and three floor fans from Home Depot. That was it. Upon leaving they said they be back everyday to check. You going to help blow on the wall? After he revisited my house. He gave me attitude that it wasn't hot enough in room. (They used my heater) I told him I'm not running my heater at night unattended. He got semi aggressive so I got mad and made him leave. He didn't come back til they picked up the rental equipment. Home Depot must've emailed em. You pointed fans at moisture. Not much of a job for a $1500 bill. This is a scummy business. I do not recommend. I'll do it for much cheaper

There is a reason why this company is so highly rated--they are knowledgeable, responsive, and fair…read morewith pricing. They restored my unit in record time because they regularly checked on the drying process and repositioned the fans to optimize drying. They had a crew to take out the smallest amount of drywall to get the unit dried, and then had a crew come as soon as the dry meter met criteria. I've worked with 2 other local restoration companies & On-site is by far the best.

Amazing! When we first moved in we realized the carpet was not clean! We then got a puppy and got…read moreworse from there! After three years I can say I love the way it looks! My carpet looks brand new! I am so happy with the results! Would 10/10 Recommend!

Great company, great response. It's not always easy to find trustworthy and reliable contractors…read morethat will try to help and show respect for you home in the process. From the very first call until the issue was resolved it was just a pleasant easy interaction. I very much recommend this company to anyone that I know. If you are not sure if they can help, give them a call!

From the owner: When disaster strikes, you need emergency response fast. Best Option Restoration of Colorado…read moreSprings is your 24/7 locally owned, IICRC-certified team for water damage restoration, mold remediation, sewage cleanup, and complete rebuilds. We handle everything under one roof — emergency water extraction, structural drying, mold inspection and removal, sewage biohazard cleanup, and full reconstruction including drywall, flooring, and painting. Our thermal imaging technology finds hidden moisture other companies miss, stopping mold before it starts. We work directly with all insurance companies and provide free inspections, thorough documentation, and honest estimates. When you call, you reach our local office — not a call center. Serving Flying Horse, Briargate, Northgate, Broadmoor, Black Forest, Stetson Hills, Powers Corridor, Old Colorado City, Banning Lewis Ranch, Fountain, Manitou Springs, Pueblo, Monument, Woodland Park & all El Paso County communities. IICRC Certified · BBB Accredited · Locally Owned · 24/7 Emergency Response · Free Inspections · Insurance Approved

Jake came to our house so quickly after calling him and has the water leak cleaned up that day! Ge…read moreset up equipment and came back daily to check it until it was completely dry! Highly recommend!

From the owner: We are locally owned and operated company, with a team of water, fire, and mold restoration…read moreprofessionals dedicated to providing swift and secure service throughout Colorado Springs and surrounding areas. With competitive pricing and direct to insurance billing, we are here to make sure your home's disaster becomes a little less stressful. We pride ourselves on our fast response time in your time of need.

I needed a toilet line snaked during a basement finish project. I called Roto and they said someone…read morewould be there within an hour but they would not give me a cost estimate (suspicious). The good: someone did show up that day. The bad: it took over 2.5 hours for them to show up, not less than 1 as the call center (and confirmation text) said. The terrible: the technician said it would cost $800 if the toilet was installed, but since I already had the toilet off, it would "only" cost $540. Only?! That's an outrageous price for snaking a single line. I won't be back.

This was the biggest waste of money and time. The plumber had no clue what he was doing, spent an…read morehour snaking from the toilet and the clean out, but could not find or solve the problem. He didn't think to go in the crawlspace and look at how the pipes T out, or try to see where everything was connected. He said we needed a camera scope but couldn't get it til the next day, and left our bathroom (which we are currently renting out to Airbnb guests) a mess, and just didn't know how to do anything. He then proceeded to charge $170 for doing and solving nothing. He even tried to add more items onto my bill and scam us for more, as well as force us into booking a camera appointment for the next day, when I didn't want to because I didn't trust that they were even competent in plumbing after this ordeal. Then we got Leo's to come and they knew what the problem was right away and fixed it, without what Roto-Rooter said being accurate at all. Leo's also was very taken aback by Roto-Rooter's incompetence and lack of motivation, as well as them charging me so much for doing literally nothing resulting in a solution and leaving the bathroom a disgusting mess. The guy obviously had no clue what he was doing and this company is a definite scam. We tried to get a refund because he couldn't figure out or solve anything, and they responded that they already gave us a discount. Very disappointed in this service and definitely deserve a refund. Nothing was ever actually fixed by them, but instead our bathroom was left in shambles with toilet still flooding, and then added water in our clean out from their technician. And they had the audacity to charge us still. I just saw on another review here that they "don't charge if they can't fix the problem", but that wasn't the case with me. They still charged without fixing anything at all. I feel taken advantage of as a woman dealing with a plumbing issue alone. Honestly disgusted.

Tony and his team are the best. Quick to respond and thorough in their work.read more

Servpro is very good at cheating and arguing with customers and very incompetent at providing the…read moreservice they were hired to perform. After a water heater flood in July 2024, they were hired by USAA to address the issue. After 16 months of chaos my house is still unfinished and all of my household goods are still sitting on my front lawn in untouchable locked storage. They abandoned all communication in March of 2025 after I caught them being completely dishonest and called it out. Apparently, they took this criticism personally. The regional manager, William McFarland decided time wasted would be the best way to bully and punish my criticism of his incompetent management. Now, I'm tangled up in red tape between USAA, Contractor Connection, and Servpro as the owner. After 21 years with USAA this is the first major claim I've had to navigate. I never dreamed it would still be lingering after this much time has passed. This review is a desperate call for help into the Internet void. I'm running out of options for resolution at this point. I can't afford to give up and allow this company to bully me into submission. If your insurance company sends Servpro to your house, send them on their way as soon as they knock on your door. They will provide the lowest quality repairs in exchange for the maximum amount of money for them to send emails explaining why they are incompetent. They will offer concessions to string you along, but beware; they will not be true to their word. They will ask you to be understanding of their incompetent performance while ignoring any personal issues or restrictions you may have. Classic bait and switch business model. They will ghost you more and more as the concerns escalate to unfathomable levels. They will blame the subcontractor, the customer, the hardware store, the insurance company, the manufacturer and anyone else aside from their incompetent management team. They are a great reflection of the corruption we see all around us in the United States. And justice for those who can afford it. They knew this was going to be the case when they first began bullying me in the name of profits. Thieves and liars have all the power and we are left in the wreckage of the money grab. I guess my only recourse is to try and save up enough money to afford a lawyer to get this in the rigged justice system. I'm sure that'll be fruitful. Best advice I can offer is to send Servpro packing before they ever see a dollar of your insurance premiums.

Highly recommended, all work and cleanup was done as expected. Very knowledgeable and courteous…read morecrew. Again highly recommend them.

Great pricing and great service. On time and very professional. Could not be happier with the f…read moretree trimming and cleanup. Would not hesitate to hire again.