I had the misfortune of having a sprinkler valve--buried six feet underground and right next to my…read morehouse--leak extensively when I turned my system on this spring. This resulted in my basement flooding. I left a message with Just Do It Restorations, and the owner, Julio, responded promptly. Even though we didn't connect until late afternoon, Julio was there to start the restoration work that very same night--on a Friday, no less! Throughout the entire engagement, both he and his crew were extremely courteous and professional, taking great care to limit the impact and disruption of the restoration work. Julio was very generous in answering all the questions I had and provided excellent guidance when he knew it would be of value. He had all the necessary equipment and expertise to do the job with a high level of professionalism. I highly recommend Just Do It Restorations and would not hesitate to use Julio and his team again.

Julio responded immediately to my post and his team did a marvelous job of repairing walls and…read morebaseboards in my basement after a water leak. You would never know there had been water damage where they had to cut out the drywall and the molding. They dried everything out before starting repairs. I highly recommend them; they are thorough and prompt. Just Do It is also reasonably priced.

Prompt and professional service. 10/10 recommend you use USA Carpet Care & Restoration. Quick and…read moreeasy transaction and booking.

I hired USA carpet and upholstery and they did not disappoint. They arrived on time and gave me an…read moreestimate of 1 and 1/2 hours to complete the job. They are finished in 1 hour. I have three floors and 28 stairs. My 18 year old carpets were fresh and cleaned extremely well. I am thoroughly pleased with their service and I will definitely be hiring them again. Pricing was also exceptional.

So grateful for Yoda Cleaning! Even though they couldn't help with our particular issue, they were…read morequick to respond, incredibly kind, and completely honest. They didn't even charge us for coming out. It's rare to find a company with this level of integrity and genuine care for their customers. I wouldn't hesitate to recommend Yoda Cleaning to anyone--they've absolutely earned our trust and will be the first company we call in the future!

Buyer beware! This applies to their "restoration" services…read more Backstory: we had lumber liquidators install new flooring. Told them many times we have radiant floor heating. Guy only spoke Portuguese... end result holes in the radiant flooring. I get back from work at night basement ceiling dripping. So the contractor from ll called Voda. My experience with voda. In the beginning upon meeting. Seemed very professional. That was about it. They installed a containment zone. Which came down in about a hour. What a waste. Next they rented a dehumidifier and three floor fans from Home Depot. That was it. Upon leaving they said they be back everyday to check. You going to help blow on the wall? After he revisited my house. He gave me attitude that it wasn't hot enough in room. (They used my heater) I told him I'm not running my heater at night unattended. He got semi aggressive so I got mad and made him leave. He didn't come back til they picked up the rental equipment. Home Depot must've emailed em. You pointed fans at moisture. Not much of a job for a $1500 bill. This is a scummy business. I do not recommend. I'll do it for much cheaper

Our basement guest room, utility room and bathroom flooded 3" where carpet and 1' of Sheetrock had…read moreto be removed and dried. Jesus and team were there within an hour and did an amazing job removing and drying everything. They turned a disaster into a manageable situation with care and empathy for our family. Great folks! Without them we would have been dealing with this for weeks vs days. Absolutely the best knowledge and services available!!!!

There is a reason why this company is so highly rated--they are knowledgeable, responsive, and fair…read morewith pricing. They restored my unit in record time because they regularly checked on the drying process and repositioned the fans to optimize drying. They had a crew to take out the smallest amount of drywall to get the unit dried, and then had a crew come as soon as the dry meter met criteria. I've worked with 2 other local restoration companies & On-site is by far the best.

Great company, great response. It's not always easy to find trustworthy and reliable contractors…read morethat will try to help and show respect for you home in the process. From the very first call until the issue was resolved it was just a pleasant easy interaction. I very much recommend this company to anyone that I know. If you are not sure if they can help, give them a call!

From the owner: At Best Option Restoration of Colorado Springs, one crew handles your restoration from start to…read morefinish. No juggling multiple contractors, no confusing handoffs, and no wondering who's responsible for getting your property back to normal. We're a locally owned, IICRC-certified and BBB A+ accredited restoration company providing 24/7 emergency water damage restoration, mold remediation, sewage backup cleanup and complete reconstruction in Colorado Springs, Fountain, Security-Widefield, Manitou Springs, Black Forest, Woodland Park, Cimarron Hills and surrounding communities. From burst and frozen pipes, flooded basements and water heater leaks to sewer backups, toilet overflows, crawl space moisture and black mold, our team handles water extraction, thermal imaging moisture detection, structural drying, mold containment and removal, and sanitation. We don't stop when the cleanup is finished. The same team completes the drywall, flooring, tile, painting and full rebuild, managing your project through the final walkthrough. What makes us different? One accountable team, honest pricing, clear estimates, daily progress updates and thorough documentation for your insurance adjuster. We never recommend unnecessary work, and we treat your home or business with the same care we'd give our own. We serve homeowners, landlords, property managers and businesses. Free inspections. One crew. One company. Complete restoration.

Jake came to our house so quickly after calling him and has the water leak cleaned up that day! Ge…read moreset up equipment and came back daily to check it until it was completely dry! Highly recommend!

From the owner: We are locally owned and operated company, with a team of water, fire, and mold restoration…read moreprofessionals dedicated to providing swift and secure service throughout Colorado Springs and surrounding areas. With competitive pricing and direct to insurance billing, we are here to make sure your home's disaster becomes a little less stressful. We pride ourselves on our fast response time in your time of need.

I called the Colorado Springs Roto-Rooter office last night when I had a plumbing emergency. My…read morewater conditioner had sprung a leak and the plumbers who had installed it were not returning my calls. The Roto-Rooter dispatcher was professional and prompt, and after confirming the details of my issue, was able to schedule a plumber to visit my home the very next day. First thing in the morning Caleb the plumber was at my door and ready to get to work. We were so pleased with Caleb's work on our issue that we also opened a new ticket to have him do some other plumbing repairs in our house. Now we are not only on the way to resolving our original issue, but also got some less important plumbing work done and out of the way. Caleb even worked with the manufacturer of our water conditioner to diagnose the underlying issue. Caleb went above and beyond, and is one of the most competent and professional plumbers I've ever worked with. I've been a home owner for a long time, and I only very rarely deal with anyone this dependable.

I needed a toilet line snaked during a basement finish project. I called Roto and they said someone…read morewould be there within an hour but they would not give me a cost estimate (suspicious). The good: someone did show up that day. The bad: it took over 2.5 hours for them to show up, not less than 1 as the call center (and confirmation text) said. The terrible: the technician said it would cost $800 if the toilet was installed, but since I already had the toilet off, it would "only" cost $540. Only?! That's an outrageous price for snaking a single line. I won't be back.

Tony and his team are the best. Quick to respond and thorough in their work.read more

I have had an extremely frustrating experience with SERVPRO in Colorado Springs. Six months after a…read morewater loss in my home, I am still trying to get a resolution for damage that occurred entirely during their mitigation work. At the end of March, I had a flood in my upstairs laundry room and called SERVPRO. Initially, things went well. However, after mitigation was complete, I arranged for someone to contact me about reconstruction. No one ever called. When I followed up a couple of weeks later, I was told there was no record of my request because nearly everyone who had worked on my house had either been fired or had quit. Having completely lost confidence in SERVPRO, I hired an outside company for the reconstruction. Unfortunately, during the mitigation, SERVPRO workers broke a figurine and left several deep dents on the top of my expensive washing machine. I contacted them immediately and was assured they would take care of it. They didn't. Over the next several months, I had to contact them repeatedly. Each time, I was told a new person would handle it, only to find out shortly after that the employee was no longer with the company. This high turnover forced me to restart the claims process from scratch approximately three times, after which communication would completely stop. After about four months, Brandon took over. He requested photos of the damage and links to the replacement items. I sent everything right away, including the exact link for a replacement washer top that I had originally provided in April. After numerous follow-up calls, SERVPRO finally ordered the replacement figurine, but absolutely nothing was done about the washer. Then Colin took over for Brandon, who had also left. Once again, I provided all historical information. Eventually, an appliance company offered to replace the entire washer. I explained that I wasn't trying to take advantage of anyone--I simply wanted the damaged top replaced. I was then told the replacement top was no longer available because my washer model had been discontinued. I contacted Samsung directly, and they confirmed this. Had SERVPRO addressed the issue when I first reported it in April, the replacement top would have been readily available. Following this, Colin stopped responding entirely. Six months after the initial incident, Jack contacted me and promised to personally resolve the situation. I explained that I owned a matching washer and dryer set that had taken me 56 years to finally obtain, and replacing only the washer would leave me with an unmatched set. Jack offered a specific solution: SERVPRO would purchase a new washer, and he would personally purchase the matching dryer. In exchange, he and his wife would take my existing, dented set. I agreed in good faith and spent time researching equivalent models, sending Jack two options that closest matched the high-end features I currently have. The very next morning, Jack texted stating he had already ordered a washer. It was NOT either option I sent. When I questioned this, he claimed it was a link I had previously sent to Colin--even though I had already explained that specific model lacked my current washer's features. When I asked about the dryer arrangement we agreed upon, Jack told me the dryer was suddenly no longer an option. After accepting his solution, the terms were abruptly changed. I asked them to cancel the incorrect washer order and simply provide the monetary value of the washer instead. Jack said he would call Colin, and once again, I have been left waiting. Six months later, I still have no resolution. The most disappointing part has been the absolute lack of accountability and follow-through. Employees are repeatedly fired or quit, communication stops constantly, and promises are made only to be broken. I did not expect perfection; I expected a business to take responsibility, communicate honestly, and follow through on their word.

Highly recommended, all work and cleanup was done as expected. Very knowledgeable and courteous…read morecrew. Again highly recommend them.

I highly recommend Mr Stump tree service. The guys arrived and went to work,,, I could tell they…read moreknew what they were doing,,,, as the saying goes,,,, this wasn't their first rodeo,,,, they were very professional and friendly. They did a great job cutting down two dead pine trees and a cottonwood tree,,, and grinded the stumps down ,,,, backyard looks great. They cleaned up the yard prior to them leaving. I will let all my friends know to use Mr Stumps for tree removal or trimming.