I applied to Above and Beyond Nannies in December, and was interviewed later that month. I saw an ad on Care.com(from Above and Beyond Nannies) that explained the description of a family that sounded like a good fit for me. At my interviewed, I explained that I was very interested in that particular family. They scheduled me and interview with a different family, that was not a good fit. I email them a few times and again explained my interest in the other family- no reply. I eventually started to call them. My voicemails and emails were never returned. One day, I happened to get one of them to answer the phone. I was promised I would be contacted soon to set up an interview, yet still heard nothing. It wasn't until late February that I was able to get an interview. At my interview, the family explained that they had the same issue with the agency- no replies. If you look deep into the reviews this company gets, so many people say the same thing- both families and nannies.
The family waited over four months for a nanny, and told me that the company simply didn't communicate with them what-so-ever. I have seen this company reply to multiple different negative reviews, claiming they are "fake". How extremely unprofessional. I have now been with the family for 6 months. The agency promises their nannies that they will be there for support, and can assist with any questions that arise. I have called them multiple times and am always sent to voicemail, and have never received a reply. I would highly recommend going elsewhere, and doing a lot of research before you commit to a company, this goes for both nannies and families. Also, it's a bit sad that I'm worried to post this, based on how the owner has replied to other negative reviews... but, I want others to know. read more