Dawn and Liz had my daughter for 2 years. The entire staff at this center and the Hooksett center…read morewere supportive and trustworthy.. They updated me throughout the days were my child was sick or hurt and didn't bother me for the minor bumps and bruises. I had just moved into the city and this was my first experience with day care of 5 children and this was by far the best experience and my child loves them and misses them dearly! I can't say enough about this place! I have a coworker who's little boy goes to the Hooksett location (small world) and they love it too! please call and save your spot!!!

quality from our group. Value in care, empathy and nurturing . Owner is down to earth and genuine…read more Loving . I love working here and being a teacher

Play, Laugh, & Grow has been nothing short of amazing for my kids!! We moved to Raymond, NH from MA…read moreand we were looking for a preschool for our 3 & 4 year olds. They had never attended preschool before so we were (and they!) were very nervous. PLG made us feel like family instantly! They were so welcoming and accommodating. They are constantly sending pics and updates throughout the day through the app which put me at ease. They do awesome and fun activities during the day. My kids can't wait to go to school the next day. My daughter actually gets upset when I pick her up because she doesn't want to leave! lol If you are looking for a preschool for your child, look no further! PLG is absolutely wonderful!! Lastly, their pricing is very competitive. I have friends who are paying double what we pay! The facility is also brand new and beautiful! Everything is super clean and they have an awesome new playground too! We couldn't be happier :)

My child needed socialization & went 2 days a week Mon & Fri. We were new & missed 2 snow days. I…read moremessaged the owner Kristy DeCesare & said Monday is a holiday could my daughter make up that day. She was extremely rude and said no there are no make ups. I said there are 9 holidays that fall on her day . She said you pay for all of them & we don't let you make up any days. Good Luck . There's a wait list all over town. I called her to get more clarity & her AD answered . She was coarse, uncaring & just as rude. She said I don't care. Every daycare in town is full. Good Luck finding one. You should have known this before you signed up. I didn't know & their policy should be more transparent about closed days especially if the customers pays for the days. However , it's their business they can make up whatever policy they want. However, their heartless attitude , rudeness & bullying behavior is not okay. They take advantage of mother's stuck with no other availability around town. Kristy also has a two week policy when leaving and she told me my child could not finish the two weeks. She said we are done. Good Luck finding a center. Her policies are in place for her only. I asked on the town's FB page about peoples' experience with PLAY LAUGH & GROW. I got 8 negative messages & one positive one. They complained about the etiquette of owners & AD ; kids getting hurt without an accident report , several more complaints & said stay away from this center . The owner text me how dare you asked the community about my business . I said, " I am a customer. Customers go by word of mouth. " I told her I got several bad messages about her business in a few hours. She text me "If you make a bad review about PLAY LAUGH & GROW I will take you to court and my lawyer demands you to send all the messages I got on FB." Threatening me if I write a bad review is a violating of the Customer Review Fairness Act. A day later , I got a call from a Chester police officer saying Kristy called them seeing if they could advise me not to make a bad review. I am only expressing my honest experience with Kristy DeCesare and Rachel Whiteneck at PLAY , LAUGH & GROW hoping this will give future customers information & the first amendment gives me the right to do so. She had a few nice ladies working there . Unfortunately, one left. This business has too many red flags. I wouldn't recommend it at all. In my opinion, they are focusing solely on the $ and are ignoring the heart and soul of the business; the families . They shouldn't call themselves a preschool simply a daycare. If anyone doubts these communications happened please contact me . I have all of Kristy's text saved & the officer's message. I don't enjoy making a bad review. However, in this case I was morally treated badly & felt obliged to document this in hope this facility will start caring about the way the treat people.

I have been sending my kids to cozy kids for two years now and me and my wife are very happy with…read moretheir service. The teachers are all great decent down to earth people. The weekly rate is very reasonable compared to others in the area. They will provide diapers for infants and snacks. Along with flexibility with working hours and minimal closed days and snow days. It's been very smooth for the past two years and I would recommend to anyone searching for childcare.

I got a nice vibe from the teachers and the kids at this center but overall found the building to…read morebe dated, with stuffy air inside, with some rooms having hardly any natural lighting. The windows and the overall facility is extremely out-dated and did not look particularly clean or healthy. The building does not have any ventilation system and the windows are always shut when the children are indoors (for safety and to save heat and a/c) -- meaning the indoor air quality is extremely poor. I think that places providing child care need to up-date their facilities to provide a healthy, clean environment with adequate ventilation and plenty of natural light and green space outdoors. I felt that the facility is lacking in all these respects despite possibly providing a fun experience and socialization for the kids.

My two-year-old twins have been going to The Tot Spot two days a week for a few months now and I…read morehave been thrilled with their experience. My COVID-era kiddos were a bit behind in their language when they started but have come along SO well in this short time. They are genuinely so excited on school days and I love knowing they are getting to socialize with other kids, get messy, and play outside in the well-stocked playground -- all of which they don't get to do much at home with their nanny. My husband and I can't wait to move them to full-time students as room opens up, even though we have a 30 minute drive to Concord each way. The commute is worth it when you know your kids are in good hands.

Understaffed and blames children when they cannot handle normal behavior of toddlers. This daycare…read moreis not equipped to give one-on-one guidance to small children. I have heard from several others this is a common issue from them and that this is not the best place to take a child who will not just sit silently and be a perfect kid. If I can figure out a way to report them, I will do so.

Great childcare center!! Smiling, positive staff. So much more better and personal than those large…read morefranchise locations. Little Rising Stars in Manchester, NH, two thumbs up.

Provide a full meal program, which is healthy and diverse. Love that. They also provide great…read moreactivities/curriculum in various areas of development . Really enjoy how the activities are displayed in the classrooms. Staff really care about your child's individual learning.

I know that most of the time people view a five star review as "fake" or unrealistic, but truly, I…read morelove this center so very much! Sharon, the director, is the kindest, most loving person. She sees the very best in each child and offers much needed insight into raising little ones. The teachers also reflect the same kindness, patience and love. Every morning I drop off my son knowing that he is loved and even enjoyed! I feel very grateful that my son has this extended family.

Our daughter has gone here for almost 3 years. Overall, the school puts in the appearance of a…read moresolid place for children. Then covid-19 showed up. Their safety measures, like most, start strong and then fade in quality. That's not our gripe here now. They closed our daughters class for 14 days due a teacher testing positive for the virus. Understandable. What isn't is that you expect to keep our $750 for the 2 weeks you couldn't provide services? Their response to us asking us for a credit is "we pay our teachers during these tough times" What is this happens 5 more times this year?? SIMPLE GOOGLE SEARCH OF THIS GREEDY PUBLICLY TRADED COMPANY REVEALS: For its 2018 fiscal year, BRIGHT HORIZONS FAMILY SOLTN, listed the following CEO pay ratio data on its annual proxy statement to the SEC. CEO Name CEO Pay Median Employee Pay CEO Pay Ratio Stephen H. Kramer $3,390,320 $23,969 141:1 SKIP THIS RIP OFF DAYCARE. YOU WILL LOSE MONEY

My daughter stayed in this school for 2 years. We had to leave this school because of relocation…read more Otherwise we will stay till her kindergarten. Teachers here are really nice and creative(Before our leaving, her teacher asked us if we want to have our daughter's picture. They picked all her picture out and put in a USB key for us. You can image how much extra effort they did). Ratio are very good. And compare to CA. This school does not have those winter break, spring break or summer break(Certainly this is quite common in NH). Classroom and playground are quite spacious and clean. And they have a big gym for rainy day and other activities. Although they don't have lots field trip for toddler and preschool(they do go around campus, and visit fire station and police station from time to time), they do invite others to come to perform. They have story teller, dancer, pet show... And they offers lots fun based curriculum. I missed this school very much

Wonderful school! Our son has been attending Bedford Academy since the first grade and will be back…read moreagain this fall for fourth grade. The small class sizes have allowed him to flourish both socially and academically. The curricula, projects, and STEAM programming have kept him engaged and enthusiastic to go to school. Highly recommend!

TERRIBLE school. They are not inclusive and lack support…read moreand adequate staff to ensure all children's needs are met. I'm a Bedford mom this review is from both personal experience and word around town- a lot of people talk about how much poorly run this "school" is. This reputation certainly explains their low rating of 3.4. Please, do yourself a favor and steer clear.