Both of our sons see Dr. Robbins. We've enjoyed taking photos with him and them as they turn a year…read moreolder. Our boys are swimmers and when they started to get the chlorine stain of the pool on their teeth he knew exactly what is was and how to treat their mouths with care and return their bright beautiful smiles. Our oldest son became a client of Sr. Robbins at 3 years of age and is now 18 and he is still willing to keep him as a client as a college student because he knows how important and difficult it is to find a trusted dentist when you're in college. I really appreciate that thoughtfulness to our sons dental higiene.

We began coming here when we lived an hour away. One of my children had an unhappy experience at a…read moretraditional dentist, so we sought a child-friendly dentist. The decorations in the lobby are all African themed with tons of animals. There is a playroom decorated with a hut an a mural. There are tons of toys for children to play with. The staff has worked well with my kids. Dr. Robbins has always seemed to genuinely care about the kids' dental health.

Dr Nelson said so much work needed done-and It didnt per new Denist. They look at your insurance…read moreand diagnose on what they can get out of you. Hygenists are not that good. Rude receptionists. Just not a great place. Look at reviews-NOT GOOD

Terrible. Cleaning was horrible and work billed to my insurance claiming to have been done Was NOT…read more Same day she knocked off my bonding off from cleaning and had to wait 2 weeks for an appointment.Told I needed $8,000 worth of work done-DID NOT. New Denist said "most" was incorrect. When I spoke personally to Dr Nelson was cut off and told she would review chart. Then sent email with concerns-no response ever. Receptionist told me I had a personality conflict with the hygienist when I voiced my concerns. This place is fraud billers-fraud diagnosis's. Agree with Andrews comment from 9/2022-Do Not recommend

Everyone is so nice. Laurie was extremely helpful during the set up of appointments. She had…read morepatience and answered all my questions. Two day reminder is provided by dentist office. They also have a two day cancellation policy that could cost ya. So make sure you communicate with them early and often if a conflict occurs. Clean lobby area and very comfortable. Ashely greeted us with a handshake and a smile. Super awesome attitude and genuinely excited to see my daughter for her 6 month cleaning. Made my daughter smile and laugh a bit. Not sure about the lady who took my son back. She stood at the door and called my sons name. Never greeted me. I didn't even get her name. Oh well. Free Keurig Coffee with a variety of choices. Yummo! On this hot summer day the AC was working perfectly. Dr. Jeff came out to check with me on any concerns I have for my children. Shook my hand and dude has a perfect smile. Lol! He should have being a dentist, right? Thank you Topping Family Dentistry for your phenomenal service and attitudes. I appreciate you.

From the owner: Complete Dental Care and Orthodontics.read more

Constantly getting cancelations from the establishment stating Drs schedule has changed and it…read moremakes it difficult to have my children seen and schedule around my work and other appointments. The lack of communication and availability to be seen is insane. I will start to seek another dentist because we need consistency and dependability going forward. I wish this would have worked out but with over half a year of waiting just to be cancelled on twice is not acceptable for us. Preventative care is key and that requires consistent visits.

This was my sons first time at a dentist. Overall I didn't know what to expect from him and the…read morecleaning. The staff was amazing, you're greeted with smiles. The dental assistant was very patient, and explained everything well. The dentist hygienist was absolutely amazing! My son wasn't a fan throughout the whole experience but both ladies comforted him and myself.

Everyone so very nice I really wish you guys were in my network, because I definitely would come…read moreback. With this being said I probably won't be returning. Which is very sad for me because like I said, I really liked you guys. I will say it's a great place and if you try to like them. Good luck.

my dentist of 10 years retired. I went to Springer in Millersburg. My first visit was…read moreawesomeEveryone was friendly and professional,from the moment I got there happy to have found them!

This guy was my dentist for 18 years. Until I moved out of town. When I searched for dentists I…read morelearned a few things. This guy didn't do my fillings the right way. There was liquid under them. He also recommended braces for me multiple times. All the other dentists I have been to have said that is unnecessary. Never should I have needed braces. Thirty years later and I know to avoid. I don't live in Goshen anymore but... if i did and I had kids I wouldn't bring them to him. Sorry Dr. Bigler i think money may have been your moving force.

Please to all the parents out there with children under 7..Get a 2nd or maybe even 3rd opinion from…read moredifferent dentist!!! Especially when you kids teeth are not permanent and they get UNNECESSARY PROCEDURES done. It happen to me at this office! Very Disappointed

We had seen Dr Bigler for 6-7 years with my 3 biological children. We went twice a year for…read morecleanings and also for any cavities, caps or spacers, etc that needed done. We then adopted a special needs child and that's when the troubles began. Dr Bigler really needs to be educated on various special needs of kids, adoption issues, sensory issues, insurance red tape and listening to his patients. He was would not listen even when I tried to explain my daughter's needs and how abandonment and trauma impact all aspect of a child's life so he could figure out the best treatment for her. I was told our bill would be over $1500 to get my daughters teeth fixed in our initial visit, but our insurance wouldn't give her coverage for a full year till we had proof that she was indeed a citizen(lots of red tape) and i told his office this twice and they gave me no other options to get services rendered.. As soon as she received full coverage we took her in immediately for services only for Dr Bigler to call CPS on us because we had 'neglected' her dental care for the year we fought with insurance( despite a proven history of committed dental care for all of our other children with Dr Bigler). If you go to this Dentist you better be sure you do exactly what he says and what he wants when he wants you to, regardless of any special needs, or insurance/money issues. Also, I was told my daughter would get full nitrous oxide and he didn't give her any. Pinned her down to a board when she can only sign to communicate and we had no idea what effects- if any -Novocaine had on her and she couldn't even let us know if it hurt by using sign(since her arms would strapped down). She screamed bloody murder the whole time( and she never cries out when hurt), so I am assuming she was not numb. I was told she just "felt pressure". This is a child that has a severe distrust of strangers and had never had any dental work done in her life. You can only imagine how traumatic this was for her. Both my older children(age 11 and 10) told me a couple stories of him not listening to them when they said they were in pain during procedures but they thought that's just how all dentist visits were for every child. I have since talked to other parents who have had similar experiences too. Know what you are getting yourself into if you go to Dr Bigler and insist you go go back with your child, special needs or not.

I have been taking my kids to this facility for at least 8 years. It started off great!…read moreSince covid, it has gone downhill. They cancel appointments without notice or if you arrive less than 10 minutes late, "The Dr already left." was their excuse. I don't know how many times I have had to wait for more than 30 minutes to even be seen. Also, they also let me take me baby back with me to be with my 11-year-old. Then one day, it wasn't ok, so my 11-year-old had to make decisions she should not have. I have been getting text messages from them wanting me to schedule my oldest 2 kids their 6-month check-up. I called to schedule them an appointment just to be told, the doctor will only take them on call the day of because of my failure to show/call and tardiness. That's fine. I will find a facility that can keep staff and uphold appointments like I'm expected to do. Very friendly people. They aren't reliable enough to account for what parents have to go through to get their school aged kids to their appointments on time always.

This is seriously the most ridiculous place ever. I got multiple texts and emails confirming my…read moreappointment for the day after Christmas. One confirmation text was sent on Christmas day! I show up and they tell me they called and left a vm cancelling my appointment. There was NO VOICEMAIL!! Then they want me to reschedule for three weeks out. Uhhhh no thanks. I had to find childcare for my kids, drive out of my way, only to find out the appointment is cancelled after receiving a confirmation text the day before.

My son has been going here for nearly 14 years. I have nothing but good thinks to say. The staff…read moreis friendly. They call the day before and remind you if your appointment. They are flexible when an appointment needs to change. Dr. Robbins is kind and my son has great teeth so I assume the Dr. is good at his work. The lobby is fun, clean, and welcoming. And the Dr. also helps the community.

This is a gem in Pediatric Dentistry. Dr. Robbins is probably one of the first in the area as a…read morepediatric dentist. I know his office has been here a long time. The staff is extremely friendly and caring. Dr. Robbins takes his time with each individual child and is loving and professional. There is a playroom and a small area where kiddos can crawl around like they are in a tent or playhouse. Very bright inviting colours. And he takes ALL insurances.