I went in for a root canal for my scheduled appointment and waited 1 1/2 hrs in the procedure room, while she worked on another client. I then got 5 shots and off she goes to finish the same client then walked to the next room for a client consult.she assured me those shots would keep me numb until she worked on the other client. she started to finally on me, then she was gone again to another room! she finally comes in and says "we'll are you ready to get this done?" well "yes" I replied .. she put the rubber thing stretching across my mouth and started.. in about 15 min she left again, leaving me stretched and uncomfortable while she worked on another client.. I was getting very aggravated from being in that position for so long. she FINALLY came back and then the block was falling out underneath the stretched material and I tried to let her know by pointing, she pushed my hand away and said "don't move" in a harsh voice. I was just trying to communicate with one finger.. RUDE! she figured out what I was trying to point to and started again. A bit later she had a little drill, I believe, and again I tried to alert her that it was hitting my lip and AGAIN she shoved my hand, which by the way was nowhere near her instrument.. You get the idea, by now I'm sure.. I was there for 5 hours! when done I was swollen and sore, to be expected but it took 2 1/2 weeks for me to open my jaw and get a spoon in!! I would never recommend this dr to anyone!! it was just for a normal root canal.. very unpleasant and rough! She should have pd me the $1500 instead of me paying her for this neglect! read more

Dr. Hafez is attentive, caring, kind and welcoming. Offered 7am appointment which was extremely convenient.

During a business trip I had an emergency dental need. I was referred to Dr.Hafez after one procedure was completed and root canal to be done at this office. When I visited the office she performed the same work that was done and charged me 300.00! Mind you they wanted the payment up front before any work was done! Should have told me then to run..... Then proceeded to tell me the root canal couldn't be scheduled today and her staff was confused. She proceeded to get very loud and raised her voice and tried to talk over me the whole time. I got out of the chair and walked out. NEVER use this horrible business for anything. read more

Best Endodontist and staff!! I came in as an after hours emergency. I Experienced the best care ever. Dr Hafez is very caring and thorough! She will walk you through everything very patiently and loving! What a blessing to go to her in such dire straits! read more

Everyone at this facility was very kind and friendly. I had a root canal done for the first time in my life. I was a little apprehensive, but it was comfortable and pain free. If I ever need this type of work done again I will be coming back. Just relax and let them do what they do, you are in good hands here. read more

I was referred for a second opinion by my dentist and everyone was very nice the only thing I was uncomfortable with was the fact that the dentist wanted me to make the appointment for that day. I informed her that I had to be at work in a little bit and she said it would only take about an hour. She was so persistent and wouldn't let me leave until I made an appointment, which took forever because I work 8-5 every day. I didn't feel comfortable with how pushy she was so I called my dentist and asked if I could just have the procedure with him. They checked and gave me the ok so I called to cancel my appointment and they weren't so nice then. Oh well. read more

Extremely professional surgeon. Dr. Hafez did an excellent job restoring the health of my tooth.

Excellent timing, care and polite staff!! Omg above and beyond for my emergency treatment I needed and I was taken care of so greatly in her office!! I just love her and the care I received .. read more

Dr. Hafez and staff are so friendly and welcoming, I appreciate the positive atmosphere they provide. Dr. Hafez is a truly compassionate doctor who cares about her patients! read more

I had Dr.Hafez complete a root canal on a top right tooth. To begin with the dentist and the tech were completing other reports throughout my procedure. They were reviewing other patients and writing emails to other doctors as she was working on me. This made me uncomfortable because it made me feel like they weren't focused on my tooth. I also was worried after the dentist told her tech that she wanted to see if they could finish me early so they could leave early. The tech told her, "if we put our minds to it we can get out of here early" At the time I felt that this was very unprofessional but I was already numb and was just hoping to finally get my tooth fixed so I brushed it off. Later that night I noticed that there was a sharp edge of the temporary filling. In the morning I found that the sharp edge was rubbing against the inside of my cheek causing a sore. When I notified her office of the situation they told me that the earliest they could see me was Friday morning, this would be 3 days from now. I told them that I needed to seen before then but they insisted that they were double booked and that Friday was the earliest they could fit me in. My local dentist told me that he was unable to alter work that he didn't do so I had to go back to Dr. Hafez. I again called her office and told them that I would be in today and that they needed to fix the mistake that she made. I was told that she didn't make a mistake, I just had a rough edge to the temporary filling. I was told that I could not be seen until Friday and there was nothing they could do until then. If I wait until then I will have a large sore on the inside of my cheek and possibly other issues caused by her rushing through my appointment. I contacted my insurance and they filed a complaint. I strongly suggest everyone to use any dentist but Dr. Hafez! read more

This is an unfortunate review, as the service seemed to be top notch. However, as a parent, when I take my children (9 y/o in this case) to any doctor, I make sure that I am there to answer any questions, and to ensure the safety and well-being of my children. I was told by Dr. Hafez, that she would not do any services with someone watching her. She told me to leave, and then asked my 9 year old questions and ascertained what she was going to do. read more

She is my ortodontic dentist and she is the best. She is very knowledgeable, experiences, patient oriented and trust worthy. I don't mind driving 3 hour just to see her, because i know i won't get ripped off and i won't get bad service. I just wish there is a doctor hafez near me read more