UPDATE: Shout out to Store Manager (Mario) for working with me to resolve this situation…read more Good to know some people still have a heart and can apply logic despite "policy". Thanks again! ---- Original Post---- As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We have spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can.

I don't go here a lot, but the times I have, the service has always been great. I can't remember…read moreher name, but the cashier that checked me out last time was awesome. And to the store in general: Thank you for being the sole provider of my family's Chris trees for 10 years

Booth is an often overlooked supply house that supplies a lot of central/western New York. They are…read moreexperts in their field and carry everything you'd want plus the advice of professionals on their products. Don't overlook them and you'll be happy you didn't.

From the owner: I.D. Booth is a sixth-generation family-owned distributor of plumbing, heating,…read moreindustrial, steel, and electrical supplies. For over 150 years, we've delivered more than products -- we provide expert solutions, fast inventory access, and reliable partnerships that help your business succeed. Your local partner with deep knowledge and a commitment to your bottom line. Let I.D. Booth power your next project.

Erie materials has always supported our family,there service has always been second to none,Rick…read moreMorris has went out of his for this entire area myself he is the face of erie materials.

From the owner: Independent and family-owned since 1973. Erie Materials delivers high-quality products and…read moreexceptional service at the best value to professional contractors. Today, we are the leading distributor of building products in upstate New York and northeast Pennsylvania. Erie Materials Inc. is not affiliated with Erie Metal Roofs.

went through the tedious process of pricing, each piece needed for a tin roof. The man I spoke with…read moreassured me that he would keep this on file as winter was coming, and we were supposed to do the job in the spring however, when I called back to retrieve the information and see if the prices had changed, I was told there was no way to look that up that I would need to start over. It seems like a company that supplies large jobs would be able to find an estimate or parts list a few months later, especially after they promised they would be able to do that

Reserved their boom lift for 2 days, a week in advance. Picked up the unit at 9am and got back to…read moremy house around 9:30am. Set up the machine and got it up in the air to find out the extension would go out slowly then not hold and sink back into the unit. Called the center and the guys came out 30min later around 1030am. Told them I plugged it in because in the time I had it the battery dropped to 1/2. They tinkered around for 30 min saying it was low on fluid and had a bad seal (even though it was just back from service). Told me to talk with "Laura" about compensation/payment as they towed it away because it wasn't in working condition at 11am. Laura tried to charge me 4hr min ($150) for an unsafe/shouldn't have been rented out machine when my day rate was ($180). Unacceptable in my opinion for something that could have injured me or damaged other property. After going back and forth from $150 to $100 to the final $50 charge. It is crazy that a local business would treat someone like this and not just eat the whole rental for a machine that the employees said should be out of commission while at my house. As I know they don't care when people say this but I'll just take my business elsewhere for rentals and Stihl equipment. Best of luck do it center and hope that lift gets replaced before you have a bigger problem on your hands.

Competitive prices with the big box lumber and hardware stores with hometown service. Good service…read morecenter for lawn & garden.

Chapel Lumber is amazing, the staff are very knowledgeable and friendly. They have a broad…read moreselection of lumber and almost anything you could need inside the store. Highly recommended them to anyone looking into for building or remodeling.

From the owner: Lumber, Kitchen Design, Windows and Doors, Hardware Suppliesread more