Great location. Come-on guys? Going to a head shop is about…read morelike going to a strip club... you should know the kinda people your dealing with before you walk in there. Don't be surprised if they won't fulfill guarantees etc. And please, S&B make the best products but they are in Germany and require you to work in a circus before you get a replacement part. Can't really blame these guys for not wanting to deal with them either. Don't be like you were born yesterday... *is what it is ~ Other than that, this place has the greatest selection within 50 miles.

The manager claims I "came into the store a second time" and that he "remembers me"…read more I bought the product while traveling through the area and had already left Hot Springs long before I called asking for them to mail a new volcano topper or refund the product. When the manager said that wouldn't be possible to mail anything I offered to have a friend who lived in the area visit the store to pick up a refund and a that was not an option due to the strict policy. The box was never "sealed", but if the manager could read I had said it had a S&B official seal on the box. What a pathetic attempt to discredit an accurate review and a they continue to take no accountability for their employees. Just more reasons no one should visit this store. I'm sorry that you had more rude customers come into your store, but I was not one of them. I've been to this store a total of one time, but based on how this store interacts with customers and deals business I'm not surprised you had more rude customers come into complain. Maybe you should try honesty and accountability and this would happen less. ‍

Very courteous and knowledgeable folks. Store is clean, well stocked, and set up to make it easy…read morefor you to find what you need. Would love to see them be able to sell MJ in the near future...

Bought a vape battery here and it stopped working LESS than 24 hrs later and they would NOT…read moreexchange it!! God awful service.

I went in there to get a front no weight bearing boot and they didn't have one. They said they…read morewould order one and call me when it came in. They stated 4-5 days. No, phone call, so I called them back. To find out, that they never ordered it. Stated that they were 15 minutes from closing and to call back in the morning. Too say the least, I am not very happy with this company, wouldn't send anyone there.

LOVE coming here! Have an 88 year old mom on a walker and they take great care of her.read more

My glass piece broke and I tried two other vapor stores and couldn't find one. Stopped in here…read morethinking it would be the same and they were able to find one for me. Many juice selections too. Very nice people working here and will return!

I gave this place a second chance and absolutely love it. I've been there several times in the past…read morefew months and the staff is amazing, the prices are competitive with the big stores in little rock. Definitely recommend for all your vaping needs

I can't wait until I'm able to go back by this place. The lounge is clean and comfortable. The…read morestaff knows their stuff and is very friendly. The selection is fantastic and priced well. Their house brand cigar is delicious!

Stopped by S&S while in town on holiday for a couple of cigars. What a great looking cigar lounge?!…read moreI wish I was able to hang around to light up a stick and relax. They had just closed, but they opened up the doors and more than happy to chat and learn what type of cigars I enjoy. The cigars recommended were their own label Nicaraguan hand rolled cigars. Smooth with a touch of coffee and peppery taste.

Chey is the sweetest person in the world. She always has a smile and good attitude but best of all…read moreshes got a PHAT ASS!

Best Service¡!!!!!!!!¡!!¡!!!!!!!!!ok for Selection??? Value a little bit high but affordableread more

Screw this place... They need to be boycotted!…read more I hope they go out of business. First they overcharged when using a debit card. Their front lot is a hazard. Now, the very people they've been serving for years are required to show ID for every tobacco purchase! *PLEASE BOYCOTT THIS BUSINESS*

The service is friendly. They helped to get a discount card with them to purchase anything other…read morethan cigarettes that couldn't be purchase via debit. Always greeted with smiling faces and friendly hellos nd goodbyes, plus they sell my favorite cigarettes cheaper than anywhere else. Love this tobacco store.

A "Big Shout Out" to the good folks at Johnson Florist. When you want it perfect call Debbie and…read moreher team. I wanted something done a certain way and delivered at a certain time and WAH LA...it was Perfection! Thanks Johnson Florist of Hot Springs, AR/

Based on positive yelp reviews, I ordered a $100 sympathy bouquet online to comfort my friend who…read morelost her mom. What was delivered was far below expectations, and was not at all equivalent to the image on their website. In the photo my friend sent to thank me, there were 4 blooms and the rest of the vase was filled with green stems. The "flowers" were 80% greenery and 20% flowers. I do not recommend this shop. Disappointing.