Had a transfer case replaced in February '24 via aftermarket part from LKQ for $1800. In April…read more'25 same part went out again. Was given a quote of $1300 this time as I was advised the part costs $860I called LKQ immediately after leaving there office and discovered the part only costs $320. He advised the labor would be around $500. I contacted BBB due to his unfair pricing and was advised to refuse payment unless he produced a receipt. After asking for a receipt for the part, Ronnie stated, I don't have a receipt, we paid via credit card. Needless to say it's 2025, this guy is a crook and takes advantage of people who don't look into his antics. BEWARE of this place to say the least. I will never go back to him regardless. Over $3000 for two after market parts that didn't total $700.

The only place I trust in Stillwater. They tell you what NEEDS to get done and are super nice about…read moreit.

Far and away the best customer service I've experienced in recent history. Blake is genuine and…read morestraightforward. He's honest and won't make a commitment he's not prepared to keep. This is my first experience with 405, but it won't be my last!

From the owner: We provide automotive maintenance and repair services as well as tires. This includes but is not…read morelimited to oil changes, brakes, tune ups, suspension, front end work, diagnostics, tire rotations, tire repair, and tire replacement. We are a Napa Auto Care which is backed by a nationwide warranty and ASE certification.

*THIS* is the best mechanic in Stillwater. No, they're not cheap. No, they can't make a deal with…read moreyou because you just paid medical bills for a broken collar bone. But your car will run properly after they do repairs and not just for 2 weeks to then break down again like other mechanics.

If you need an honest quality mechanic shop. This is the place. They have taken great care of our…read morevehicles. Thanks

I'm extremely disappointed with my recent experience at this auto parts store. I've been a loyal…read morecustomer, regularly bringing my vehicle in for service, but that loyalty was clearly not valued. I was charged over $300 to swap tire pressure sensors from one set of wheels to another--a service that Discount Tire offers for just $100. When I questioned the cost, the service advisor told me the high price was because they are an "auto care shop" and not a tire shop, essentially admitting they are not suited for this kind of work. If that's the case, I'm even more disappointed that they didn't recommend I go elsewhere instead of charging me three times the going rate. When I brought this up, they doubled down and insisted their pricing was average--which it absolutely is not. If you're a woman, a college student, from out of town, or someone unfamiliar with fair pricing in auto services, I strongly caution you against bringing your car here. In my experience, they took advantage of my trust and overcharged me for a basic job. I will no longer be taking any of my vehicles here. They've lost a paying and previously loyal customer through their actions.

Last year or maybe two years ago I wrote a bad review about this company. They take their time and…read moretreat every customer is number one and do not lie to them and use quality parts. Which last you have to pay for quality so once again I apologize to the owner of this company, I was not in a good space when I wrote the previous review

I don't know why people rate this a 5 star this is so overpriced 1.4k for changing breaks this is…read morebad. . The texture of this is poor only 2 seats for the customer lounge.

Highly recommend these guys! I had to spend the night in my car in the Stillwater-Cushing area of…read moreOklahoma due to my alternator going out on me . The guys over at Kaiser got me in the very next day and didn't charge me an arm and a leg to put my alternator I already had with me (I had anticipated this might happen) on the vehicle . Because of my own fault buying a cheap alternator , I didn't get very far before it went out again. I should have listened to Mr Kaiser, he thought it was a brand known to have issues and he was right. Luckily for me, he put a good one on from a reputable brand in a timely fashion and again didn't charge me too much . I actually think he undercharged me . The vehicle runs great now and I would definitely like to recommend these guys to anyone for their skill, compassion and professionalism!

Called for roadside service. We had an air leak on tractor. Guy finally showed up 3 hours after he…read morewas called. "His driver stopped for food" then he arrives takes the part off and essentially steals our part off the truck. HE NEVER CAME BACK!! "Went to get parts" Must be traveling across the border for parts...

I will never bring my vehicles anywhere else. Tom is very knowledgeable and won't try to sell you…read moreon a fix or service you don't need. I have had him replace the transmission in my Ford and Dodge 3/4 tons and his recommendation of a Jasper remanufactured transmission for both not only saved me money, but gave me peace of mind that I am protected and have a quality transmission when I am hauling my horses. He always gets me in as soon as possible, often the same day or next. From basic oil changes, shocks and brakes, to replacing my heavy duty transmission, I have never had a single issue with any service. You'll be treated right and his rates are very reasonable!

Great help! Two vehicles fixed in 3 days at the cheapest in town. Josh was very helpful with…read moreeverything and answering any questions I had no problem! Will definitely be going here for any vehicle issues from now on!

I was having difficulty with my a/c leaking and this was the closest place (an hour from my house)…read morethat accepted my warranty. They were super quick and responsive. I ended up not knowing where my warranty card was and he took the extra time and effort to contact them and get everything squared away even though I offered to! They fixed my car and got it back to me within the day(: Would absolutely recommend!

Diagnosed and repaired our 2007 Camry. No surprises. Fixed in short time on short notice. Very…read morecourteous. Up front pricing.

These guys will rip you off if you're not careful. All the reviews saying the same thing are true,…read moreyou should believe them. They charged me $100 for a check that I later found out was literally just them checking the engine code, which they told me there was no code. You can go to O'reilly's and get that for free btw. But they took advantage of my limited knowledge of cars and scammed me because that's the nature of this place. I got an oil change here two years ago, they spilled oil on my alternator and didn't tell me about it, then my car broke down a few weeks later so I took it somewhere else and they told me whoever changed the oil spilled some on the alternator. I took it back to them and told them they needed to fix it, they tried to play dumb, but eventually they admitted it. Flash forward to today, I tried giving them another chance with an oil change cause prices everywhere else are pretty rough right now. I come in and they tell me they're ordering a filter and it'll be about 10 mins. Two hours go by and I ask for an update. They say they accidentally ordered the wrong filter and that they're ordering the correct one, and it'll take about 10 mins. So here I am, another two hours later and my entire day gone, hoping that they changed it correctly. They probably spilled some oil somewhere else knowing these guys though. If I would've known it was gonna take 4 hours, I wouldn't have waited here, but I came in and they told me it wouldn't take long. I don't know if it's the management, or the work culture, or something else, but this is a terrible Firestone and you should not take your car here.

Needs to be under new management. Colby, the current "manager", is an absolute joke. HE is the sole…read morereason I'm giving this place a 1 star. The guy doesn't listen, unless another employee that's actually better at dealing with customers is present. The mechanics are unfortunately under the mercy of this level of "management". Kevin, one of the guys that works in the shop, amazing!! He was kind and professional and straight forward. I give HIM 5 Stars. Super unfortunate that Firestone is actually a decent establishment....just NOT in Stillwater, OK because of current poor management. It's the poor management and lack of HIS customer service that pulls this entire review to 1 star.