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    Abbey Wedding Warehouse

    2.9 (10 reviews)
    InexpensiveBridal, Wedding Planning

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    7 months ago

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    16 years ago

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    Abigail's Bridal Boutique

    Abigail's Bridal Boutique

    (9 reviews)

    Leeds Civic Quarter, City Centre

    AVOID I ordered my dress from Abigails Bridal Boutique in…read moreOctober 2020 and I get married in November 2021. However, although the designer notified Abigail's that the dress has been ready for dispatch since early September, due to cash flow problems, Abigail's has been unable to pay the designer. Through direct communication with the designer, I have managed to move my order to another boutique (and have had to pay again). The designer has been amazing, as have the new boutique. I will now have to try and claim my money back via my bank and if that doesn't work go through the small claims court or my insurance. Definitely not what you need 5 weeks before the wedding. At NO POINT have Abigail's Bridal Boutique let me know there is a problem or going to be a delay, despite my numerous chasers. I repeatedly tried to call, text, email, Instagram message and I received little or no response. The only time they respond is if I comment publicly on their Instagram page (they soon delete any negative comments or follow up messages from brides from their Instagram page). I can't understand how they are still operating and taking 'orders' from unsuspecting brides. It is not acceptable how they are behaving. I didn't even get an apology when I explained that the designer has moved my order as THEY DIDN'T PAY! They have also NOT OFFERED TO REFUND ME! They can't seem to acknowledge that their conduct is in any way inappropriate, and they have no remorse for the amount of stress and upset that they have caused for tens of brides in the lead up to their weddings, a day which should be one of the best and important days of your life and that potentially not getting your dress is going to cause an issue. Unfortunately, this is not an isolated incident, there are many more brides in similar situations as a result of Abigals Bridal Boutique. If you are concerned that the same could happen to you then I urge you to contact the designer or Citizens Advice for guidance on how best to proceed. They need to stop playing at business and close down. PLEASE LET EVERYONE YOU KNOW - AVOID

    Absolute disgrace of a so called bridal shop. I ordered my dress pre covid paid 50% on ordering and…read more50% last September when it arrived in store even though they were shut and I couldn't see it. Since re opening it has been lie after lie from Lauren the shop owner. Me,my niece, sister and mum travelled there at least 3 times to find my appointment had not been booked in with the seamstress even though I had it all on text from the shop owner. My dress wasn't even there !! Every appointment we went to we were kept waiting one was over 2 1/2hours late and everytime we asked what was going on we were fobbed off. We had wasted journeys after that to Wakefield to the seamstresses studio where yet again Abigails had lied to us they'd sent a hoop which wasn't even the one ordered as they'd given mine away to another bride !! It took 3 hoops until I eventually got one and then it was too big. It was 36hours before my wedding that I eventually got my dress, hoop and veil I couldn't even try it all on before my wedding day so the last time I tried everything on was May 24th until my wedding day on September 4th. Things weren't right but what could I do on the day of my wedding? I had several irate phone calls with the new shop manager Rosie and the shop owner Lauren I was then promised £250 compensation for lack of service, told to wait 28 days for it to be paid. On the 29th day I enquired where the payment was to be told they weren't paying it due to financial circumstances. Yet more lies. This shop is ruining brides once in a lifetime experience I wish I'd never set eyes on it. Now it's back to ignoring the texts and phone calls they are an absolute disgrace if I put on here what I really thought about them it wouldn't get published. If I can save one bride going through the nightmare experience I had then I'll be pleased. Please please please avoid at all costs. Whilst the shop from outside looks stunning the owner certainly isn't she's a compulsive liar. They've removed their Facebook page as it was full of bad reviews and they've also gone off trip advisor. If you don't believe me I'm afraid you'll find out for yourself what a shambles this place is. I've got everything on text so contact me if you want to hear more and then make your own mind up. The whole month at least before my wedding was ruined because of Lauren and this shop. I could go on and on about the vile experience I had. It should be shut down. They take your money and then lie and ignore all forms of contact. Disgusting place.

    Abbey Wedding Warehouse - bridal - Updated May 2026

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