I am a recent customer of this shop and am more than satisfied. I have just moved to Nashville and…read moreneeded 5 or 6 oriental rugs cleaned. Robert, the owner, gave me a price and a date of completion. Both were observed, which I appreciated. The rugs look great. Also, I gave him a scrap from a Serapi-type that was damaged and he oversaw its transformation into a beautiful piece for my foyer. From my years of experience as a customer for this type of rug, I find him to be very knowledgeable and reliable. I should mention that I posted an earlier favorable review, before the Serapi, and it has been removed. Perhaps I should state affirmatively that I have no relationship to this shop and no one has ever asked me to post. I told the owner after the fact and urged him to respond to the negative review I saw posted here. Likewise, I told him today I planned to post again. He's not exactly a "cyber geek" and I don't think he has any plans to become one!

very professional got back with me immediately and stayed in great communication also did a great…read morejob i would recommended anytime.

We thought we kept a very clean house and were mortified to see how much they found and cleaned. I…read morewould definitely use them again if we weren't moving out of state. They were very pleasant and worked very hard. I have nothing negative to say at all.

I have had cleaning services for decades and have never experienced one as thorough and efficient…read moreas Best One Cleaning. They get underneath everything!! They clean windows inside and out, the inside of my oven looks brand new and the attention to detail like crevices and light fixtures is incredible! And the customer service from James is BEYOND what I have ever experienced. So thankful I found them!

I've been using Chris for well over a decade now, first started using him to clean my nasty carpets…read moretill I ripped all that $&#@ out, and more recently he's been cleaning all my mom's old oriental rugs that have been hand me downs through the years. Every one of them were in terrible shape, suffering from decades of dogs and cats for doing their old dogs and cats things on them in their golden years. (Most people couldn't tell that mom loved the Labrador retrievers only slightly more than me!!!) I tried a local company in her town a few times and it never worked. Bailie's rugs come back perfect!!!!!!!!! Every time!

Prompt, efficient and a pleasure to work with! We've been using their service for years and have…read morenever been disappointed.

I honestly can't say enough good things about CSSI Design Center and Lee, the amazing man who…read morehelped us. My father died of colon cancer and carcinomatosis only 3 and a half months after being diagnosed. We were very eager to get out of the house he died in and move my mother to Nashville to be with me. When first speaking with the men at CSSI we were told there would be a 3 week to 1 month wait. Upon explaining our situation and our need to be out of this house, they made arrangements to help us immediately. Not only were they very sensitive to our situation, they really came through for us. The people at CSSI are genuinely good people. They care and it shows. Lee is the upstanding man we worked with and he got our hardwood ready in a week so we would be ready to move in by our move in date. The house is beautiful and they did an absolutely amazing job. We consider Lee a friend now, he really went above and beyond. Below I have attached before pictures of the carpet and after photos of the wood.

This business was recommended by a friend - eek! We had a plumbing issue that flooded the kitchen…read more Of course, the particle board floor warped. So, I called to have them look at it. Originally, the price was $2000-$3000 and he kept asking about homeowners insurance. I told him I wasn't filing it on homeowners ins and suddenly the price came down to $635. hmmm.... price gouging much? So, I hire them. The first contractor comes out to my house and, quite literally, ripped up the particle board. We're talking about jagged edges everywhere that you couldn't even get to with a saw. The next day, a different contractor comes out, who is not happy to see this mess. So, he does his best (minimally) to correct it. The third day, they bring in another guy to help them. We're now on the 4th day. There are 3" jagged spaces between the cut particle board and the ripped out part, which they say they'll patch. By all accounts, when the first guy messed it up, they should have pulled the cabinets and replaced what he messed up, but instead, they'd rather patch and go the cheap route. I should also mention that they shattered my oven door when moving the stove and tried to get out of paying for it. I ended up splitting it with them, but I am not pleased

Excellent service all the way! Have used Brinegar's repeatedly for years; always totally satisfied…read more Carol I.

Highly recommend Brinegar's! Very professional and they did a great job on our home. Would…read moreabsolutely use again!

Jason does a great job! I have used him 3 times so far and each time has been equally as good. He…read morealso came on short notice which was so nice of him to do! I would highly recommend him if you need your carpets cleaned.

I have used them 3 times in past few years. Let me tell you,I am very impressed! My carpet is 20…read moreyears old, I have had pet issues... My carpet looks brand new and fantastic ! I don't have a lot of wear or tear,but it really needed cleaning So if this is your issue, don't replace it...call Veteran carpet cleaning

Nick was so kind and in time. Nick did an amazing job on my carpets…read more Definitely will use them again.