Walking on the Camino and decided to splurge. Unlike all the other places we've stayed, the staff at the front desk was not welcoming at all and remained that way throughout our stay.
They said our backpacks had not arrived- very stressful! When they realized they had mistakenly put them in the wrong room, they never apologized.
When we inquired if there was a laundromat in the area, they said they didn't know of one. We asked if they could check and they gave us addresses, but had not called them first; both were closed. We found out after walking to both, returned and asked them to please check further- said they knew of nothing in the area. It was only after inquiring at the tourist information office that we found one right around the corner!
That is not to say that the hotel wasn't lovely, the 3.50€ continental breakfast a deal and the waiters at breakfast and the bar were very nice, but on Sept 9 - 10, 2022, it was not what we would expect of a five star hotel; very disappointing! read more