Cancel

    Open app

    Search

    Abacus

    3.0 (1 review)
    Closed 10:30 am - 6:00 pm

    Abacus Photos

    Recommended Reviews - Abacus

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of james b.
    13
    489
    477

    17 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Verify this business for free

    People searched for Jewelry 836 times last month within 20 miles of this business.

    Verify this business

    Kay Jewelers

    Kay Jewelers

    1.4(11 reviews)
    3.0 mi
    $$

    I came in to Kay's and was helped by a very accommodating young woman, her name was Katelyn. She…read moreover exceeded what I needed for help. I was looking for multiple pieces of jewelry for my upcoming birthday to show my fiancé, and she did an incredible job of picking out a few pieces for me. I'm hoping my fiancé is going to go back to her to get them! That being said, Katelyn was extremely helpful and, just by her style alone, I knew I was working with a pro. She knows what people want more than they know it. Go and see her! She will help you find your perfect piece, I know I did!

    I went to the Manchester NH Kay location to pick up an item I had purchased online for a Christmas…read morepresent. Upon walking in the store there was no greeting or acknowledgement that I was even there. I proceeded to head to the back of the store and waited by the register. There were two employees working. A male who was helping an elderly couple look for a gift and a women who was ringing a customer out. I stood at the register for 10-15 minutes and no one said anything. They continued to help customers they were with but could have excused themselves and say how can I help you or we will be right with you. Jewelry sales is a long process just like car buying and if you already bought something online you should feel like you were a valued customer. The associates were so focused on their sales and now lost a customer who has been with Kay's for awhile. I asked the lady once she was done with her customer if I was in the right spot to just pick something up and she said I think these customers were before you. I told her I was just picking something up but would wait by the desk. The next customers were also browsing rings which takes a long time. I was just trying to pick one small item up. This particular Kays needs better customer service and should value their customers especially the ones who made a purchase. They should not be so focused on making commission and ignoring guests that already purchased something. You should not have to wait 20 plus minutes to pick a online order up. A third employee looks like came back from break and helped me grab my item and she was pleasant. Would not recommend this location at all.

    Abacus - jewelry - Updated July 2026

    Loading...
    Loading...
    Loading...