We had a great experience with David our first year - 2nd year had some hiccups in communication,…read morebut overall it was fine. However year 3 was a nightmare, that has solidified we will never be back and will not recommend his services. I went to his office where he went over all the paperwork I had. On my way out, I asked the receptionist to pay and she said I could when I picked up hard copies - which is weird, because the previous year I all but begged for hard copies. So I said ok, and left. I sent numerous e-mails and called to confirm that our return was filed - finally I got a "yes". Fast forward 4 months and I still have no refund. I call and e-mail several times again and finally get a "we were waiting on payment"...TO WHICH I NEVER RECEIVED AN INVOICE. I was told I would pay upon hardcopy pickup. So I paid right then, and had my refund about a week later - so we were waiting for 4 months for NOTHING. Getting a copy of my returns was another circus - I was fine with a PDF or a hardcopy, but wanted SOMETHING (don't most people want a copy of their tax return?). It again was a month long process of calls and e-mails that went unanswered and finally I received a PDF copy. Overall, the systems in place here SUCK. Nobody has any idea what's needed for the next step, and the communication is even worse. Additionally, their pricing isn't even a bargain. For a good service, I'm willing to pay, but not when I have to chase people for months to do their job. Go anywhere else, save yourself the time.

Update. As mentioned in my previous review David has (past tense) always been proactive, promptly…read morereactive and client-centric. I have no idea was has transpired in 2021 for David to make a near 180 degree turn for the worse from years past. Leading up to an October 15 filing David's reponse times to phone, text and email were lagging at best. I was satisfied with, at mininum, getting a response and figured that my simple return would be easy enough to file on time. In retrospect I should have been more insistent with David. Current status: David missed the October 15th deadline after claiming he had all my information and that he had indeed filed on time. My taxes were filed on October 21. There is now a late fee for filing post October 15 deadline. Further my return was rejected. I found this out because I called the IRS on November 19 to personally inquire about my filing. The IRS stated that my preparer, David Airola, would have received the rejection notice shortly after the October 21 filing. I heard nothing from David. I called David on November 19. I spoke live with David and I presented him with the fix that the IRS recommended. Unfortunately I had to jump into a work meeting. I told him I would call him back which I did. He did not answer. It was the Friday before the Thanksgiving holiday. No response from David at all during that week. I called him again and left a pointed voicemail on November 29. I sent him a detailed email as well. As of the writing of this updated review I have heard nothing from David. Again, I'm saddened as to whatever has transpired with David that his client service and follow-up have taken a turn for the worse. My return is not a complex one. I pay David's rate for filing a individual (non-corporate return). His fee is higher than most. I expect service commesurate with the fee that I paid (on time and in full). The information I have provided him with is straight forward. He has even stated to me that my return is, "easy enough to take care of". It's possible that because I am not some large corporate client that I am last on his list. That's only a guess.

Clear, concise and professional guidance with regards to my appraisal and questions. Could not be…read moremore happy with Tidwell & Associates. Best in the county!

Just had my taxes done at Tidwell & Associates for the first time. So glad I took my friend's…read morerecommendation. Professional, polite, and personalized, from the front office to the associates. Being a senior, it is great to have this checked off. Very happy customer.

Communication was virtually nonexistent. After the initial conversation with Charles, we never…read morespoke to another human being until I picked up our returns from the receptionist -- and this involved a business, a trust, and four separate tax returns. Not once did anyone contact us with questions, explanations, or comments throughout the process. The end result was that we paid more in taxes this year than we have in the previous 35 years combined. If you prefer no communication and want to feel like just another file number, this may be the firm for you. However, if you expect responsiveness, guidance, or even basic interaction, I would strongly recommend looking elsewhere. Keep in mind that any conversation with a staff member will cost you $350 per hour, even for something as simple as correcting a misspelled name , with billing applied accordingly. Learn from my mistake: interview several tax professionals before choosing Carothers and Associates.

I have consulted with Carothers and Associates for my taxes and accounting questions for many…read moreyears. I have consistently received knowledgeable, helpful and insightful advice. Charlie Carothers and the staff are always kind, patience and knowledgeable. Highly recommend them.

This is by far the best tax preparation company around and we feel so fortunate to have found them…read more Jake Taylor is our CPA and he is amazing and knows exactly what he is doing! He is always very through and makes sure all the boxes are checked when preparing our taxes. He has saved us so much time and money, all while being so personable and trustworthy. We are so grateful and thankful for all that Jake has done to help our family. Thank you!

Another year another dollar. I can speak specifically to my experience and my tax guy. I have been…read moreusing Nate Tuttle since he was legally allowed to work on a person's taxes 2013ish. I need someone that I knew would look for every possible way to get me a fair return but didn't want to pay more than TurboTax type prices. And honestly being able to talk to a real human being without a hiked price was a huge win. Since then he has provided great customer service and has been a major asset to the Weston & Tuttle family. Every time he has saved me money, got me a return, with little to no questions for me. I provide him with all documentation and he puts his head down and goes to work. THE VERDICT: Cannot be more pleased with the service rendered by Nate and highly recommend using him, not just if you live in the surrounding area but his knowledge of tax law and information expands throughout the entire United States. (and honestly maybe further but that is all the help I have ever needed). Go and get some chedda!

My husband and I needed help not only with our own taxes, but with some trust tax issues, as well…read more We found Jim to be courteous, professional, and efficient, and his office staff is also very friendly, with good customer service. We appreciated being able to get an appointment quickly. He has been helping us with some problems with trust taxes, which is a huge relief for us. We would definitely recommend him to others. Thanks!

Jim Ornelas is the very best CPA I've ever met. He's always willing and able to help with any tax…read moreneed there is. Big or small it does not matter. Treats each client with care, kindness, and great knowledge. Very grateful for Jim Ornelas, CPA.

Our Tax account, advisor and preparer for many years. Honest, responsive and honest. Highly…read morerecomended

I was hoping I could give this firm a good review, but I can't. After two tax seasons, I've been…read morerepeatedly disappointed with their poor customer service. Many days go by before anyone returns my calls or emails and, in many cases, I've gotten no response at all. I was referred to this firm by my now-retired tax advisor with the promise that fees would remain unchanged, only they went way up the second year. When I asked about this, they said I must not have received their letter. As the final straw, I've have been trying for weeks to resolve two invoices for $650, which I already paid. I've called and sent emails repeatedly, only to be told they would get back to me. Not a well-managed firm. Moving on.

I am a new owner of a construction business and making sure that all my accounting is in order is…read moreso important. We were referred to Staszak and Company from On Track Business Management and what a great fit! Matthew Winger, Daniel Staszak and Laurie Staszak were happy to answer any questions I had and they always got right back to me. I will continue to do business with their firm and I'm grateful for their help and professionalism!

My husband and I have been using Dan for a few years now. He is the best! It is hard to be…read morepassionate about your CPA, but let me tell you Dan has gone the extra mile and then some for us. We have had some complicated and time consuming decisions to make and Dan has been right there, on Friday night, at 8:00 pm, listening to me panic, missing his yoga class and dinner with his family! AND on more than one occasion! Plus- he is just an easy person to deal with, a true pleasure to work with. I have not worked with the other CPAs in the office, but I have been in the office on many occasions, the reception staff is always welcoming, making us tea, coffee or what ever. When I have had to contact the office the front staff is very accommodating, sending me email information or what ever I need ASAP- usually w/i minutes. Prices have been extremely fair, especially if you need work done that is not simply yearly taxes.

Bob is nice. No doubt about it. But he nearly lost me my house and caused loads of stress with his…read morenonchalant attitude to my problems. Lots of yes, yes, yes I can fix this. No results. Routinely neglected to return my phone calls. Took over a month to get paperwork to the IRS that was urgent. I don't need nice. I need serious, professional attention to detail. I didn't get it here. I fixed all my problems myself in 3 days.

I met with Bob about my taxes and was blown away his advice and how nice everyone was. I highly…read morerecommend his services to anyone with tax questions or problems.