Do not go here!! I was all excited to take my son. I thought they help our kids interact. The…read morescheduling call gave me one time, confirmation email gave me another, and when I got there it ended 15 mins early. When we arrived I told three people we are new I don't know what group or where to go. They had someone pick up my son and take him to a small room with two other kids his age. The room had no air and my son came out drenched in sweat. I was ushered to a class, which then I found out was the wrong one. I left the class and went to check on my son. There was no activity for the kids to sit and do together. My son was playing in his own. And there was only one toy. So I left him there with no one even speaking to him in a new environment. :( as the people were bringing the kids I kept thinking ok where are the little ones? Where is my son?! I went to check and they were in the front. My son was on his own by the door with no one paying attention. No one came to get me. I didn't know. He could have walked out or anyone could have taken him! I also felt horrible because he was probably like where is my mom. I still feel sick to my stomach. And when I shared my worries they asked the secretary to call and review their procedures. I'm sorry I don't care! You are a danger to children.

My son has been getting therapy from them for years has had the same therapists consistently, the…read moresupervisors do change often and happy he started social skills therapy.

It is bittersweet to be denied services or treatment to my son due to the fact that the owner can't…read morelocate another RBT in San Gabriel valley The best part about services was for sure Andrea the BCBA she is amazing and Bryana who is going to be a great BCBA. Since it is private agency unfortunately the discharge of any client can happen anytime

Horrible admin team. Including HR person Abigail I was hung up on when expressing my needs my son's…read moreneeds were not met. The team of people were horrible manager Knar was unprofessional, not helpful, never listened to my needs. I was threatened multiple times when requested help. BT Paige is horrible young with no experience. DON'T RECOMMEND THIS PLACE AT ALL. Find a place that cares for your kid.

My 5-year-old son has been attending Promise ABA for about 6 months now, and we've had a really…read morepositive experience. As a parent, it can feel overwhelming trying to find the right support for your child, but the team here has been very welcoming from the beginning. Everyone we've interacted with has been kind and friendly, and they make the environment feel comfortable for both kids and parents. My son's BCBA, Lana, has been amazing. She's very easy to talk to and always takes the time to listen. She gives really helpful feedback and is great at helping us problem-solve when challenges come up. One thing that meant a lot to me was that she came with us to my son's IEP meeting to support us. That level of care and involvement really shows how much she cares about the kids and families she works with. We're very grateful for the support my son has received here and for the team that works with him every day.

A scetchy company that puts profit over clients. If you want to find a company that will be willing…read moreto provide the services by adjusting to your family needs or dynamics, this is the wrong place to look at. They will push their plan on you (so they milk as much as they can from you or your insurance), and if you are someone who wants modifications or additions to the plan, they will just refuse you. In my child's case, I asked for 6-9 hours a week for the first couple of months. At first, they told me that the insurance will not cover such a small amount of hours because that's almost nothing and so that means the child is not that severely in need of ABA. Then, after I called my insurance and clarified this stellar theory to be absolute nonsense, Promise ABA came up with another excuse to add more hours - the therapists will not take the case because they need more hours. Of course, the therapist that they assigned to us confirmed that she was fine with 6-9 hours a week and that it worked perfectly fine with her schedule. At this point we started the services, and after literally two sessions the company called and stated that they have to decline the case because 6-9 hours won't be sufficient to meet the set goals during the initial assessment. Maybe all these elaborated lies work well with other clients who have language barriers or insufficient knowledge about the field, but guys, come on, who are you really fooling around? Clinical goals can be set to be accomplished in a reasonable amount of time, not to mention that they can be adjusted accordingly. To sum up, I got billed for an assessment that is useless because no other company will need since each company wants to do their own assessment when taking a new client (don't worry, Promise ABA, I checked this info before typing it in here, just like I always do). And now, I will have to pay more in order to start services with another (hopefully more reputable, realistic, and client-oriented) company. This could have been less stressful if we had MediCal. However, if you have private insurance like us, stay away from Promise ABA. Save time, money and nerves. You deserve to work with a clinic that respects your child's unique needs because you know your child best. Good luck:)

Dr. Caldwell dropped me when I was in the middle of a crisis saying we were not a good fit instead…read moreof finishing the appointment. I'm not sure about the other therapists, but I do not recommend making appointments with her. Worst experience I have had with a therapist ever. Also, if you do in-person, the walls are thin so you can hear whoever is next door which is awful for privacy and focus.

I very much enjoyed my experience at the Rowan Center, and its administrative staff is undoubtedly…read morethe backbone of its success. Their exceptional care, empathy, and efficiency made the entire process seamless and rewarding. I am deeply grateful for their role in supporting me throughout my therapy journey. If you're seeking a place where you can receive interventions, and not just talk therapy, The Rowan Center for Behavioral Medicine is the place to go.

4 days ago I would like to express my sincere gratitude to…read morethis organization for their outstanding work with children, especially in the area of behavioral development and support. The team of specialists fills every session with warmth, attention, and professionalism, helping children not only acquire new skills but also improve their behavior in a comfortable and supportive environment. This is truly a place where every child is guided to grow with confidence, respect, and care.

I cannot say enough wonderful things about this place. From the moment we walked in, I felt such a…read morewelcoming and supportive environment. The team truly emphasizes naturalistic learning--everything feels fun, engaging, and meaningful for the kids. Sessions are very child-led, which makes such a difference because my child feels heard, respected, and motivated to learn. What really stands out is how much they value parent education. They take the time to explain strategies, answer questions, and give practical tools I can use at home. It feels like a true partnership, not just therapy. I've noticed so much growth in my child's confidence, social skills, and ability to navigate daily situations. More importantly, my child looks forward to going, which speaks volumes. If you're looking for a place that combines professionalism with genuine care, this is it!

Where do I start? My son (4 at the time) would not interact with us very much, would speak less…read morethan 20 words, and had several violent outbursts when we tried to change any activity or if his iPad would "die". When Big Solutions came into our lives we were hesitant because these were strangers who were going to socialize with our son and as parents we were scared of negative outcomes. Julian's journey began with his initial assessment and eventually to in home therapy. He was assigned 3 therapists including 1 supervisor. They (Ari, Claudia, Joy, & Paulina) are blessings!!! They connected with Julian but also became our teachers! They helped all of us with Julian's needs and how to understand what he was seeking, whether it be physical or emotional. As a parent with a child with autism, sometimes it's too easy to become frustrated and lose hope in any progress they may not meet. An example was my son's eloping. His father and I had no clue how to predict it or manage it. We would all take excursions to our local mall and his therapists were there with us the entire time. We learned to predict when he would run off, and why. He was seeking attention and sometimes just over stimulation so we learned to ask him to use verbal and non verbal cues of where he wants to go. Fast forward to three weeks ago while visiting an outlet shopping center (yes we wore masks) and we practiced all of those steps and he didn't elope! Had it not been for Big Solutions I would not see us going out with much ease as we have been. This is an agency that turned our life around and became part of our family while maintaining their professionalism. Big Solutions ENTIRE staff, from scheduling to in home, were amazing and extremely accommodating. They consistently helped Julian with communicating in various ways and adjusting to unexpected changes that happened every day. Big Solutions also helped us as parents in not give up and letting frustration and fear run our lives. They taught us so much and how to cope with unexpected outbursts and helping our son focus on his school. We were definitely lost in the ASD world and Big Solutions led us to a place where consistency, patience, and goals were good starting points for any situation. Thank you Big Solutions!

Don't let these 5-star reviews to fool you! Read each of…read morethem and you will see that most of them where written by their workers. If you want to find the therapists without any experience and to worsen your child's condition, then you found the right place. This is the agency that you wanted! These people will send you unethical and unprofessional therapists who don't know why they are at your home and will mess up your house. If you will request to change the therapist, they will definitely do their best to make sure your child is harmed as much as possible. Therapies are just a business for them. They don't care about you and your child. If you read this, please make sure to not harm your child by choosing this company as a ABA service provider.