This place is great for men's cuts. They have a female hairdresser there, Teresa. I've been her…read moreclient for many years and never ever have I had such a horrible experience as I just did on Friday. I was there from 9am till about 1:30 pm. The whole time my back was facing the mirror. She and the younger barber working there that day were in a rush to run my credit card as I was still in the seat. I later understood why..... I went in for a color touch up and highlights, price $160.00! Let's just say I did not get what I paid for. Teresa finally turned my chair so I could see my hair. I had ORANGE hair! I immediately told her that was NOT what I came in for and explained how unhappy I was with the mess she made. She then began to give me 101 explanations of which non made sense . All she needed to do was apply the same base color or close to it and touch up the existing highlight re growth. I still paid her because I believed her when she said she would fix it. Needless to say it was a disaster and I had to go elsewhere last minute and pay another hairdresser to fix it. I was out 300.00 at the end and still not get what I went in for. Idk what kind of personal issues Teresa may be going thru but it definitely shows in her work and her appearance. This place obviously doesn't care about customer service otherwise they would have not taken my money before she fixed the mess. I DONT recommend anyone to receive services from her unless you are prepared for a bad result. So sad because I didn't only lose a hairdresser but a friend too. If a friend could do this to a "FRIEND " I sure would hate for her to be my enemy.

This place is clean. First time i brought my son for hair cut. Mark is cool and very…read moreaccommodating. He did a great job cutting my sons hair. Will definitely comeback and recommend to family and friends.

My three boys and I needed some last minute cuts for a family event. The barbers that was available…read moredid an amazing job. Now half My family in the inland empire goes there. The plus for me was the sports discussions, good job guys.

I've been coming here for years but lately they've been treating this barbershop more as a social…read morelounge than a place of business. It's not personal it's just business and I want to have my haircut in a more professional setting. I see they don't take criticism positively and they're unprofessional. They gamble shooting dice in the front, and I don't want that around my son. The last straw was when they were drinking out in the open and the barber Anthony had just poured a cup of liquor. That is so unprofessional on so many levels to drink liquor while cutting hair and I was surprised because I never seen them do that before. I really needed a haircut so I let Anthony cut my hair and I noticed he was doing something different cutting my hair and instead of acknowledging my request he got real defensive and said I know what I'm doing and to relax. After leaving the shop I noticed he cut my hair shorter than usual and I'm pretty sure the alcohol had a play in it. I called him the next day and he got real defensive saying I only had one drink. I don't care if it's one drink. I rather u cut my hair sober. But instead of just apologizing and acknowledging what I was telling him he got defensive and raised the haircut price on me from $30 to $40. That doesn't sit right with me. I rather leave a review to let people know this barbershop is unprofessional. I see they take negative comments personal. They need to not take it personal and do better they need to get they're professional skills up because they are not professional This is a picture of the crooked line up Anthony gave me

These people need to be sure that their instruments are clean and sanitized. My nephew went in and…read moreended up with ringworm. Needless to say, he will not be returning. I would share the barber's name but my nephew doesn't remember it. Do better guys!! This is unacceptable!!!

My family loves this place and the service is fast and friendly. My boys always enjoy their…read morestylist while my husband always goes in with a new crazy idea of a hair style and never leaves disappointed!

My son has been getting his haircut at KERMS barbershop since he was three years old, he's 7 now…read moreand he refuses to go to any other barbershop. We followed our barber Edward to this KERMS 2.0 location. My sons hairstyle has always been a combover. This place always gets it right! Not too short on the top To where it would be almost impossible to comb down and stay down without ridiculous amounts of Gel and Not too long to where he needs another haircut in less than a week. As a parent I appreciate that. The environment is always clean and well kept they have refreshments for the customers free of charge. My son walks out of there with increased confidence and some candy as a reward. I definitely recommend this barbershop. It's good to make an appointment but it's also nice that they take walk ins

Kay is fantastic! My son always gets his hair just the way he wants it. It's always clean and a…read moregreat place to visit. My nephews have visited this place before, and they've always been pleased with the outcomes. The appointment system is straightforward, and I think they also welcome walk-ins.

My family has been coming to Mr. Looks since 2004! Great prices, knowledgeable and friendly…read moreservice. Definitely our go to spot for haircuts.

This place was closed for a week for remodeling outs done so happy they are open again came back…read morelooks awesome and service great as always. Just got me a fresh hair cut gotta do my part to keep America looking beautiful.

amazing shop here in bloomington, great prices, brand new shop,very professional, Jose and Richard…read moreare very welcoming. I brought my nephew so great to bring the kids. SCHEDULE AN APPT TODAY!

I took my son here for the first time! Highly recommend this place, it's nice, clean, and…read morecomfortable atmosphere! Great customer service, friendly service and barber's do great work! You won't regret coming here! Will definitely return!

100% recommend great cuts never fails been going to him for 12 years now took my kids with him…read moreand hope my kids take my grandkids with him too

I had been coming to this barber for a while and Cielo did a great job cutting my hair. But ever…read moresince she left, it was all downhill. Some younger guy cut my hair and messed it up. I was in a hurry that day so I had to go. Few days later I called and asked for it to be fixed. Their solution to fixing it was charging me for the full haircut. Like wtf?

Gave this new shop a try and booked appointments with Kike. He took care of my 12 y/o son and I…read morevery well! Shop has great aesthetics and family friendly. TVs through the shop with good volume while you're waiting or getting cut. Definitely recommend