Super clean, great service, convenient location, nice people. Recommend to everyone.read more

I actually tried this place before they had a change in management but i wasn't pleased with the…read moreresults and never came back until today, when I drove by randomly and saw the new management sign. The new owners changed the name to Brio Hand Wash, so figured I'd give them a try. Was pleasantly surprised at how detailed they were. Not sure if it's a family business, but the staff was super friendly and nice. They did a great job of cleaning my car that needed much attention after a road trip. I'm so happy to find a good hand wash place near home! Highly recommend!

Wow! This place is fantastic! the work on my Infinity's body was done fast! The end result was…read morefantastic and the price was very fair. If I ever have body repair needs in the future. this is my go to Shop!!!

These guys are auto repair rock stars! I brought my 2013 Honda CRV in for a blown AC hose. It was…read more4:30 pm on a Friday and they replaced the part, recharged the refrigerant and even washed my car...in less than 30 minutes! They've earned my business and I wholeheartedly recommend them!

I recently had my SUV/van detailed at the Diary Ashford branch and paid $154.99 ($58 for the engine…read moreand $96.99 for the interior). First, I want to say that the actual cleaning work was excellent. The engine looked great, and the rest of the interior was cleaned very well. The staff clearly knows how to detail a vehicle. Unfortunately, what happened afterward left me disappointed. When I noticed that none of the seat belts had been cleaned, I asked about them. I was told that seat belts are not considered part of the interior detail and that I should have specifically requested them. I was then quoted $5 per seat belt to clean them. My Toyota Sienna has 8 seat belts, which would have added $40 to a $96.99 interior detail. For me, this wasn't about the $40. Even if the charge had been $1, I still believe seat belts are part of a vehicle's interior. They are touched by every passenger who rides in the vehicle, just like the seats, carpets, dashboard, door panels, and windows. What surprised me even more was being told that I should have asked for the seat belts to be cleaned. As a customer, I don't believe I should have to provide a checklist telling professional detailers what is included in an interior detail. I shouldn't have to say: Please clean under the seats. Please clean the original carpets. Please clean the dashboard. Please clean the windows. Please clean the door panels. Please clean the seat belts. I expect trained professionals either to include those items as part of an interior detail or to clearly explain any exclusions before the work begins. After I expressed my disappointment, the staff offered to clean the seat belts for a lower price...flaaaag...they knew forcing unwanted business on their clents was wrong! I appreciated the gesture, but by then it wasn't about negotiating a discount. It was about the principle and the expectation of what an "interior detail" should reasonably include. My Sienna had extra carpets that should have lead to an extra cost but they were cleaned without any additional pricing. The quality of the detailing itself deserves praise, which is why I'm giving 4 stars instead of fewer. My hope is simply that the business either includes seat belts in its interior detailing service or clearly informs customers beforehand that they are considered an additional charge.

Great hand car wash in the Pearland area. They have many options and price points. Make sure to…read moreunderstand what you really need as they will try to upsell you for sure if you're not careful. I got it right as they opened on a Saturday but there were already several people here waiting in line. If you plan on getting the Super Clean level just plan on being here for at least 90 minutes. They have lots of indoor and outdoor seating. So bring a good book or a pair of headphones to listen to something to kill time! Bring a snack too! There isn't really a place to eat in walking distance. I'll be back for sure as they do a good job and it's worth the time and money so long as you get here early enough.

I've been coming to this place for years. Bought a new car. Took it to this place, and there's…read morescratches and marks all over my brand new car, that were not there when I arrived. Then they're saying it wasn't their fault, but clearly these marks were not on my car when I brought the car in to them. Terrible and I'm filing a claim

Requested the basic wash and they did I nice quality job at a quick rate. The value of the service…read moreis awesome. Have a four door sedan and they cleansed it well inside and out.

Wow I am so glad to have discovered this car wash. As a glorified chauffeur to my kids, car needed…read moreserious interior detail -- there was granola, ketchup, dirt all over. The crew noted it was totally manageable as an All Star, and we even added a separate service for floor mat and carpet cleaning. I was grateful for the tailored approach. It was a rainy day so I skipped the wax but am beyond pleased with this much needed interior TLC. Highly recommend!

Sincere, genuine and very welcome. Great service! Did a great job on cleaning the interior of my…read moreLexus. I would recommend this place if you want fast, quality and get the job done. I'll definetly come back for sure! Its on i10 and silber, very convenient. Great price, wash and cleaning included

I'm back for my second membership! They were running a special--$1 for the first month and then…read moreregular pricing after--and of course I signed up again. The older gentleman at the kiosk helped me get set up, and he was so sweet and helpful. I didn't catch his name, but he was awesome. While I was vacuuming my car, Richard came over and offered to help remove my old stickers from their car wash and some previous ones, too. He handled it quickly and efficiently, which I really appreciated. All around, I received great customer service today, and that makes a big difference. Happy to be back!

This place said they would replace the back plastic cover on drivers side mirror as it tore off the…read moreplastic on the back of the mirror on my truck going through the car wash. They said they were going to fix it, took down VIN number, and information, but after 2 weeks said my truck was to old and they were not responsible for it. I will therefore fill a complaint with the BBB. If that was the case, they shouldn't of said they were going to fix it in the first place. They even taped it up. DO NOT GO TO THIS PLACE! The manager doesn't have a clue on how to proceed with this if it happens, just goes by protocol, calls district manager, owner, etc. Gave me the big run around that their mechanic was going to replace it, then throws a big excuse as to why they wouldn't do it 2 weeks later.

Mr.Miguel and his Crew are the Awesome! They now have Mrs.Elvia in their office and she is great…read morehelp every time. If you Have any car troubles i recommend this place very respectful. I have been taking my vehicles here for a few years now and the Staff is Great! A hard working team that keeps busy to take care of business. Thank you for the service guys and Good day.

Everything that needs Body Repair comes back looking perfect with reasonable cost. Make a friend of…read morethese guys and see how nice it is to always have your car looking great.

I have three words about Laser Pro Alignment: Juan's. The. Man…read more I brought in my 2008 Lexus GX470 for a lot of suspension work, tie rods, sway bar links, CV axle, shocks/struts, plus a full rear airbag-to-coil spring conversion after the airbags failed. It was my first time working with Juan, so I'll be honest, I was a little nervous trusting a new shop with a big job. That hesitation disappeared fast. Juan communicated with me daily, responded quickly, sent photos throughout the process, showed me every old part he replaced, and even walked me under the truck to point out the new components once the work was done. He was very transparent and honest. He also re-aligned the truck at the end, the pricing was fair, and the quality of work was excellent. The GX rides FANTASTIC now no more squeaks, no more clunks, no more bouncing around. I'll absolutely be back for any suspension or alignment needs. Great shop, clean space, and Juan is the real deal. Highly recommend.

I would NOT recommend this place to anyone…read more We took our Ford Explorer in for a full alignment, but they only completed the front. When we asked to pay a reduced price since only part of the service was done, they refused and insisted we pay the full $120. To make matters worse, they kept our vehicle on the lift and refused to release it unless we paid the full amount in CASH. This felt completely unprofessional and honestly like we were being held hostage. We ended up having to call the police . The officer advised us to report this business to the Better Business Bureau. Very disappointing experience. Lack of knowledge, poor customer service, and questionable business practices. Do not waste your time or money here unless you want them to keep your car hostage .