1. Aaron's Signs and Windows

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Napa, CA

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Aaron's Signs and Windows

5.0 (1 review)

Services - Aaron's Signs and Windows

Signmaking

Graphic design

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14 years ago

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The Signworks - Custom site signs and directories

The Signworks

(20 reviews)

First time customer for the Signworks. What a great experience…read more Signworks was fast with the quote, prompt, and communicated every step of the way. The work was absolutely perfect. They helped and accommodated me all through the process when I had some last minute special needs. Seriously, this is the best customer service I have enjoyed in some time. Thank you Signworks for appreciating our business. Folks, here is the icing on the cake. My assistant didnt forward part of the order. This was discovered after the partial order had been processed. Signworks worked with us, adjusted pricing, and met our deadline and still came in a couple bucks budget even though they would have been well within their rights to hold the price of the part of the project that had already been started. If you need a sign made in the Peninsula, this is the place to get it!!!

We contracted Signworks in October for overhead exterior signage and paid over $7,000 in deposit…read morefee's (50% of the total project cost) as required. Four months later, the permit process has still not been properly submitted and the project has not moved forward. During this time, the company was sold to new ownership and we were not notified of the transition. Their office location closed and their main phone number was disconnected, which initially led us to believe the company had shut down after collecting our deposit. After considerable effort, I was able to track down a number for one of their project managers (Doug), who was helpful and put me in touch with the new owner. The new owner was apologetic for the delay and assured us the permits would be submitted last week. Since then, I have followed up three separate times and have not received confirmation that the permits have been submitted or any clear update on next steps. For any business, exterior signage is critical for visibility. A four-month delay after a $7,000 deposit, combined with nonexistent communication, has been extremely frustrating. I genuinely hope to update this review with a positive follow-up stating that the project was completed and commitments were honored. I would gladly revise this review if the situation is resolved promptly. At this time, however, we are still waiting for meaningful progress.

Aaron's Signs and Windows - signmaking - Updated October 2026

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