This place is amazing on quality and prices. Ask for Neil, he will help you find exactly what you…read moreneed. My mattress for a hole in it 2 1/2 months after & they replaced the whole thing for free which is pretty great because other places I have been wouldn't even mess with you after 30 days. My mattress is beyond the most comfortable I've ever had & I would highly recommend going here if you want to be treated with 100% honest & respect!

I have to say the people at first are really nice and helpful.. At first wife and I bought a bed…read morefor 1,200.00 we were very pleased with our choice I was at work when the bed was delivered and my wife had made up the bed. The first night I woke up during the night several times, it just didn't seemed right, morning time I take off the sheets and found that the mattress is uneven! Actual potholes in the mattress and in further inspection the top half of the mattress is lighter than the bottom half.. The bottom half is way darker. This is not a new mattress I would never paid $1,200 for an used or refurbished mattress I would never buy one. My wife went to the store the day after it the mattress was delivered.. They were not nice anymore. They said we had to take pictures of the mattress and file a Warrenty claim. I asked them to come look at it but they said they couldn't do it, I live five minutes from the store, you can casually walk from the store to my place in five minutes. So we took the pictures of the mattress and file the c itlaim, it is now going on the fourth week and still nothing not a word . We call several times but the answer is always " we are reviewing the claim" what is there to review??? We let them know the day after the mattress was delivered!! We got the mattress on credit and were made the first payment but I'm beginning to realize that we were ripped off.. we were scammed. I would not sell this piece of crap to someone else so I'm going to stop making payments I'm pretty sure they will be by afterthe payment due date and pick up the mattresses it will hit my credit but at least I would only lose the first payment . The lesson of the story is buy from store that has a reputation, that is well known and one that doesn't sell crap and reals you off. I will never do business with this store . Bunch of thieves Brian thanks for your concern only took a month .. There's no way in hell this is a new mattress. And you should be ashamed to say that you sell this piece of ..crap as new. Four weeks. This should have been taking care of the very next day . I will never ever do business with you guys every again. Just pick up the damn mattress and sell it to the next sucker.

my wife paid 8k for 2 Bernhart sofas last August and immediately after having it for a week, we…read morenoticed the mechanisms for the recliners were not functioning properly. we contacted them fight away and they said they would send someone out. We lost a child in early September so our focus was not on the sofa issue. our salesman got in touch with the Bernhart sales rep on October 12th and they said they would send a rep out. the rep didn't do anything. we reached out on the status in December and were told the tech couldn't be here until 6 weeks out. They came out with the wrong part in March. In May we were told that all the parts were finally ordered, 9 months after purchasing. June the 6th, we were told the parts would be in at the end of August, 1 year after buying this inferior product that we have been living with. our salesman seems to care but nothing from the manager or owner. we want new couches but after dealing with this company, I am concerned about dealing with this. I would not recommend Stash at all.

Very disappointed with my experience here. I initially met with a very knowledgeable salesperson…read morenamed Joanna. I found a furniture set I liked and asked about finance options for challenged credit. I was told that almost everyone was approved with 30% down. I returned 2 weeks later when I had the cash for a deposit. The furniture I wanted was no longer on display and I was disappointed to discover Joanna no longer worked there. I was denied credit and told to go to rent a center. I went to cost plus furniture on Lee street and was approved for $2500 with only $40 down. Go to cost plus, forget about this place.

I was purchasing a set of furniture for a friend of mine & I do not live in the city so I contacted…read morevia phone & talked with a lady named Mary several times that made this transaction go through with no problems whatsoever. I would give Mary 5 Stars as well as this establishment.

We have bought 90% of our furniture from Ivan Smith. My in laws and us. We have always paid for the…read morewarranty and it has come through the time of two we needed it. This time was a 2 yr recliner in the home of a very clean 80 yr woman. The fabric broke down in numerous places and they refused to honor the warranty, stating it is wear and tear and not damage. We were always told "anything that happens to it in the warranty period will be repaired or replaced." Not so. Very misleading. We are looking for a new furniture store to use for all our furniture needs.

I only wanted a loveseat , maybe a recliner and an area rug. instead i was told i had to get a…read morecouch as well as the loveseat i couldn't just buy one. i was told it was a new model being delivered. when it came the men were rude, threw the pillows on the ground, scraped the couch across my porch rail nearly breaking the rail and ripping the couch. The furniture had glue stains. Today i called before they opened to tell them im returning their furniture. i have a different loveseat coming and the other stuff needed to go. My living room is 12x12 barely able to fit a couch. So if they couldn't get here their stuff would have to be put outside. The delivery man said he was the only one there and it would have to wait. the store manger called next and got real nasty. I am a widowed 60+ woman who will not be talked to that way. He was yelling at me saying it was too short notice for them to be picked up. He said get whoever got you a new loveseat to continue the payments on their furniture. He accused me of throwing the stuff out like i was intentionally trying to be hateful. I told him my house is too small my porch is too small the furniture has to be put on the side of the house. Now he wants me to buy something to cover it . We have stray cats, lots of wild dogs, dirt and sand and it rained last night.

Greenville Texas I had been looking for a coffee table and end tables for our guest home. I went to…read moreseveral different place and I didn't find any that I like. I had one more stop to make but I saw the Rent a Center store and thought well I check to see if they have something. The salesman I dealt with was Garrett. I told him what I was looking for and and he said he had 2 different sets. He showed me the sets. I explained that I had one more store I was going check and it was on my home (30 miles). There was one set that I liked but was not the exact color I was wanting. I asked him if I purchased it could I have a refund if the other store has what I wanted. He said "Let me check" He went into the back office and then came back to counter and said "Yes, I can do that." I purchased the item and he loaded it in my truck. I went to the other store and found the tables that I wanted. I drove back to the Rent a Center to get a refund on my credit card. Garrett was at lunch so I spoke with the Assistant Manager Jason. He told me they do not give refunds. (This item was brand new in the box. Had not been touched by anyone but Garrett in two hours). I explained to him what happened with Garrett and again he told be they do not give refunds but I could wait on Garrett to come back from lunch and discuss it with him. I waited for over 30 minutes. When Garrett arrived Jason had discussed this with him. When I approached Garrett and told him I needed my refund he said they did not give refunds. He lied! Of course I became angry because I spoke my mind. I told him and Jason to look at their cameras and they could see that Garrett lied. He told me I could call the 1-800 number and file a complaint. I left the store very angry. I was on hold for 47 minutes. I spoke with a young lady and explained everything that happened. She said she would send the complaint to the district manager and he would call me within 48 hours. That was 4 days ago. I have heard nothing. I would not recommend this company to anyone. They have absolutely no integrity. They lie just to get a sale. The worst service I have ever experienced with a company. I've contacted the customer service twice with a promise that they would get back with me about this. As of 8/16/21 they have not contacted me.

Nolens Home Market just completed a kitchen remodel for me. The attention to detail and efficient…read morecustomer service was more than satisfactory! I'd highly recommend them for kitchen or bath remodel, and their furniture store has some pretty amazing stuff as well!

From the owner: Serving North Texas since 1966. Exceptional Home Furnishings: Flooring, Fireplaces, Furniture,…read moreMattresses, Home Decor, Speciality Lighting, Wall Coverings and more. Great selection. Superior Customer Service. Expert Installation. Free Estimates.

My family and I have visited this store and ordered furniture and beds/bed frames twice now. The…read morestore associate who helped us find our items is Cody, and he was wonderful and incredibly nice and helpful both times we were there. He helped us find exactly what we were looking for, and he helped me find an amazing bedframe that I didn't even know I wanted. This is a very nice store with great people working here! Thank you!

The manager is very unprofessional. He was very rude, condescending, and disrespectful to my…read moreelderly parents. They paid over $2500 for a couch and were told it was leather when it wasn't. When questioned about it, he had the nerve to tell my mother she's never bought a couch before so she didn't know. When I asked him for the number to corporate office, he refused to provide it. I would never recommend this company to anyone.