Wont let you exchange a new in box Large Milwaukee heated coat for a Medium one without receipt or…read moregift receip. Manager Brooke did say I could exchange the large for another large. What? if the first large was too big, why would I want another just like it? Brooke soundEd as dumb as their policy trying to explain why I could only exchange a large for a large and not a large for a medium. As usual, Home Depot's customer service sucks, but rest assure, you can walk in at any time and find 10 associates standing around talking to each other and looking at their phones.

I ordered a Samsung washer/dryer set from the Gillette, WY Home Depot on 7/3/2018. I was told at…read morethe time that they would be delivered in 7-14 days. On day 14 I called to check on my order status, only to have the store act inconvenienced when I wanted an update on my washer and dryer (when I've been without them for three weeks at this point and using a laundromat for our five kid family.) I was told that they would see if my things were on the truck when it came in and I could call that afternoon. I finally called back and talked to the store manager, who told me that while it generally takes 7-14 days to deliver, it can take up to 45 days, which NO ONE mentioned to us when taking our money. I told the store manager that I had been told 7-14 days, and he said that even if it were delivered today, it could be several days before it is delivered to my home. However, he took my name, number and order number and said that he'd try to look it up later. I was called back an hour later by the same associate who helped me the first time, who was pissed off that she was calling me back, and stated that it would be another week before my W/D would even be in the local store. When I attempted to express my frustration to her in order to try to find a solution, she said to me, "Don't bother wasting your breath complaining to me, it's not going to do you any good." I finally had to hang up. I called the corporate number, who was also less than concerned with it, who told me that it would be a 7/24/18 delivery most likely and then deliver days after that. Surprisingly, I got a call yesterday from the local HD store that my W/D actually HAD come in the day before and they could try to deliver it by about Saturday. My husband decided we needed it before that, so when he got off nights this morning, before going to bed, he went and picked them up and installed them. THE DRYER DOESN'T WORK AT ALL. AT ALL. I had to call the appliance line, who told me that they will put in an order for an appliance company to call me within the next day or two, but it could be up to TWO WEEKS BEFORE I CAN USE MY BRAND NEW APPLIANCES!!!!!!!!! My husband and I just bought a home that we are in the process of renovating. Needless to say, HD likely won't be getting any of the $100,000 in money we are going to be putting in this house!

I have had issues with major retailers customer service as of late and decided to check out some…read morelocal business. I went to Letz and was immediately helped by Dan who was informative and started explaining all my options. I left thirty minutes later after purchasing an inexpensive brand new washing machine! This was late on a Saturday and could naturally not be delivered until Monday. Not only did they arrive within the 30 minute time frame I was given at time of purchase, they removed old unit, installed and tested new unit, & even took another dead appliance I had outside, away at my request. They service every machine they sell and have a variety of second hand appliances for sale as well. If you need some appliances Letz is the place to go.

Bought a new Frigidaire refrigerator from a year and a half ago they told me the warranties up in…read moreone year. So when out and ruined all my Fraser meat and what was in the refrigerator I tried to get them to repair it, but they said it's a week away and then I asked if I bought a brand new one could they deliver it and they said not this week be next week. so my options were to go elsewhere. Home Depot will take care of you. I always wanted to buy local support our local people. But this is ridiculous. So my dealings with letz is over with. So much for supporting the local businesses.

Trends furniture is a great place to shop for all your home furnishings…read more Jodi Cooley has an eye for coordinating colors and fabrics to fit your room decor.

My recliner was worn out and I was helped by Megan at Trends and I am glad that she was there to…read morehelp me. After sitting on the second recliner, I knew it was right for me. I am tall and I needed it to sit me upright and most leaned me back. This is good quality with a good warranty and it was delivered to my house the next day. Thank you Megan and Trends Furniture!