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    3 years ago

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    The Home Depot

    The Home Depot

    1.0(5 reviews)
    0.5 mi

    Wont let you exchange a new in box Large Milwaukee heated coat for a Medium one without receipt or…read moregift receip. Manager Brooke did say I could exchange the large for another large. What? if the first large was too big, why would I want another just like it? Brooke soundEd as dumb as their policy trying to explain why I could only exchange a large for a large and not a large for a medium. As usual, Home Depot's customer service sucks, but rest assure, you can walk in at any time and find 10 associates standing around talking to each other and looking at their phones.

    I ordered a Samsung washer/dryer set from the Gillette, WY Home Depot on 7/3/2018. I was told at…read morethe time that they would be delivered in 7-14 days. On day 14 I called to check on my order status, only to have the store act inconvenienced when I wanted an update on my washer and dryer (when I've been without them for three weeks at this point and using a laundromat for our five kid family.) I was told that they would see if my things were on the truck when it came in and I could call that afternoon. I finally called back and talked to the store manager, who told me that while it generally takes 7-14 days to deliver, it can take up to 45 days, which NO ONE mentioned to us when taking our money. I told the store manager that I had been told 7-14 days, and he said that even if it were delivered today, it could be several days before it is delivered to my home. However, he took my name, number and order number and said that he'd try to look it up later. I was called back an hour later by the same associate who helped me the first time, who was pissed off that she was calling me back, and stated that it would be another week before my W/D would even be in the local store. When I attempted to express my frustration to her in order to try to find a solution, she said to me, "Don't bother wasting your breath complaining to me, it's not going to do you any good." I finally had to hang up. I called the corporate number, who was also less than concerned with it, who told me that it would be a 7/24/18 delivery most likely and then deliver days after that. Surprisingly, I got a call yesterday from the local HD store that my W/D actually HAD come in the day before and they could try to deliver it by about Saturday. My husband decided we needed it before that, so when he got off nights this morning, before going to bed, he went and picked them up and installed them. THE DRYER DOESN'T WORK AT ALL. AT ALL. I had to call the appliance line, who told me that they will put in an order for an appliance company to call me within the next day or two, but it could be up to TWO WEEKS BEFORE I CAN USE MY BRAND NEW APPLIANCES!!!!!!!!! My husband and I just bought a home that we are in the process of renovating. Needless to say, HD likely won't be getting any of the $100,000 in money we are going to be putting in this house!

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    The Home Depot
    The Home Depot
    The Home Depot

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    Bloomer's The Flower Shop

    Bloomer's The Flower Shop

    1.6(5 reviews)
    1.8 mi

    I ordered flowers for my daughter on a Friday. I was told the flowers would be delivered the next…read moreday, Saturday. No flowers on Saturday, nor Monday. I called the shop on Tuesday to find out if there was a problem with my credit card, and a young girl answered, with no experience with answering a business telephone. She would ask me a question then yell it to the owner. After 3 questions, the owner finally took the call herself. She told me fresh flowers had come in that morning, and floral arrangement would be delivered that afternoon. No flowers. I called Wednesday, no one answered. I asked that the owner call me. That did not happen either. I then asked for the order to please be cancelled. Will check credit card to ensure it was not used. Would suggest not using this floral shop.

    After weekly telephone calls requesting a return call, I'm throwing in the towel. After the first…read morecall letting florist know that flowers ordered for a good friend's anniversary weren't received, I waited a week for her to access her records. I called again, again, and again. My calls were never returned or forwarded. I have little respect for an owner that puts a child-voiced worker in the position of having to lie to her clients. (She'll be back at 3, she'll call you tomorrow, she's not in, she'll call you next week). I'm disappointed, my friend was neglected, and I'm insulted that my order and questions have been ignored. After 6 weeks of trying, I am having charges on my credit card reversed but feel sorry for those customers that paid with cash. Not sure why this person is in business if she has no interest in customer service. My rating does not include even one star.

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    Bloomer's The Flower Shop

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    Bomgaars - hardware - Updated May 2026

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