Excellent customer service! Very pleased with the knowledge, helpfulness, and professionalism of…read morethe staff. We will continue to be loyal customers.

I don't recommend buying from them. They are very rude and their credit is extremely high. If you…read moreever make a late payment it's 25.00 more if 3 days late. When I called to make the payment they never mention you owe a late fee because they have an extra 25.00 fee every month that the fee wasn't made or caught up. I called today and finally got them to explain why my bill for a bed frame was getting higher instead of lower. In 6 months the cost of the frame is still $532.00 originally it was $557.00. They are counting on people to be late and not have great credit so they can capitalize on it. I will never buy or recommend them to anyone! beware of Business like this they are not your friendly neighborhood furniture store.

I wandered into this shop while I was in downtown McCaysville. They have rustic decor items for…read moresale in the shop. I used MB Woodworking to build a custom bookshelf. The result exceeded my expectations. I highly recommend MB Woodworking for their custom work for their quality and convenience. If you are downtown McCaysville/Copperhill for a couple of hours I recommend you make the time to stop by their shop!

From the owner: Custom Woodwork, Mantles, Rustic Decor, Bedroom Suites, Furnitureread more

Such a fun and wonderful store! It's an eclectic collection of new and used items for the home…read more Furniture, decor, some antiques, wall art, and kitchenware fill the space. Several new bedroom furniture sets with new mattresses were also on display. I found a great assortment of glass Pyrex dishes and one loaf pan that I had been searching for for a very decent price. Service was friendly and helpful, too. Head to their downstairs for some real treasures. There, you'll find some beautiful older wooden furniture pieces as well as a few relics such as a stove and washing machine from the 50s. Some of the pieces were not for sale, yet still we enjoyed admiring them. I will say that I noticed quite a few of their big ticket items do sell fast. You'll go in one day, and the next, a furniture piece you may have been admiring will be sold and gone. On the plus side, this creates space for new inventory, so there's been something different every time we've visited. Great place, and I highly recommend stopping by.

Such a fun store. They have a mix of everything new and old. The owner definitely gives out good…read moredeals and he's very kind. We left with a few small things but we'll be back again and again they get new stuff every week.

Don was amazing!! He helped my mother and I find a chair for my grandmother and he was SO helpful…read moreand sweet the entire process! Thank you Don!

BEWARE OF THIS FURNITURE STORE!!!! Purchased an outdoor…read morefurniture set only to find the coffee table was not rated for outdoor use even though Toni, our sales associate, said it was for outdoor use. Had to replace the cushions for this furniture as the foam was bad and this took over one year for the replacements to arrive. Of course one cushion is the wrong size! Wanted to return the whole set after one month but Scott's would not hone this return. BEWARE!!!

Untraditional Eclectic…read more Unique Housewares Furniture Decor One of a kind Stunning products Plan to spend more than an hour perusing what's hidden on shelves or bins Absolutely my favorite store ever!

Big selection, but nothing is very nice. The prices aren't overall very low; it's even overpriced…read moreon some things. It's pretty junked out and run down. Maybe it's one of those places you have to stop by constantly to find a gem, but it's not for me.

Love love love this shop! Very friendly staff, great items, and great deals! Found multiple…read moretreasures and very happy with the service! Will be back! :)

We have used Abernathy's on several occasions for our furniture and appliances. We have been very…read morepleased with all our purchases. The customer service at your store is wonderful. We will definitely recommend your store to other people!

Needed a replacement couch in a hurry with delivery and removal. Could not have been more…read moreaccommodating. Highly recommended !

The people are nice enough but the furniture is not good I bought a Double reclining loveseat and…read moreit is so uncomfortable I can't sit on it

BEWARE: Badcock Furniture Cleveland, TN Location. After the first set we bought broke and was…read morerecalled from this location, Walter was very friendly in helping us find the perfect couch for us. I explained that we have animals in our house and that a leather couch and loveseat would not be good for us. He then explained the 3 year extended warranty and that it covers cat scratches. I could not believe what I just heard so I had to ask again. He said that it covers scratches, accidental tears, spills, etc. So we decided to pay the extra for the 3 year warranty because we fell in love with a leather set. After not even a year, I called Protectant (3 year warranty company) and the lady informed me that they do not cover cat scratches. I was very upset because my young furry children did indeed scratch one of the pieces. I called the store, tech came out. I also asked for my refund of the 3 year warranty and told the owner of my problems I experienced. He told me that I can only get a prorated amount because I have had access to the warranty since March 2018. I called corporate and they said that they could not do anything since he was an owner. Another corporate tech came out last Friday but was suppose to come out that Thursday. No one called to tell us that he had a family emergency Thursday and could not be there. So today I called and talked with LeBron (owner) again and he informs me that since the couch has cat scratches on it that it voids the warranty and that it is now up to Quality Assurance to get a Exchange approved. I then also asked about the 3 year warranty refund status. He said that there was a glitch in the system but fixed it last Tuesday. I NEVER GOT A CALL! He then asked if I would like him to process my refund today. At this point, I'm furious. I said yes since you were suppose to process it 2 weeks ago. I told him that I will never use this company again. His response was rude and that he had a note that I would never use the company again and that he also has it noted that I wouldn't even walk past the door. (I never said that I would never walk past the door) but after today, YOU BET I WIL NOT! Bottom line I was lied to from the beginning and this is how they treat their customers.

Love, love this place! The people are fantastic and helpful. You might just find an item here,…read morewhether used or new, that you have been dreaming about! Go visit them and pick up some yummy baked goods honey, or something else. See you there I hope!!

OK, I had dealings with this place when they were in Florida but recently I was shopping their…read moreChattanooga showroom online. I didn't see anything so I just decided well. I'm gonna scroll through the archives because they do maintain an archive of past sales which really only benefits them because they're not letting anybody know what they actually sold the items for. So the archive is useless for valuation purposes. But I find a Broyhill Emphasis piece. A line that's one of our personal favorites , and it has rather lengthy description accompanying it, explaining that "Emphasis" was inspired by Egyptian obelisks. Which is total malarkey!! ( lies made up to sell ) Really if you look at Broyhill's original brochures for Emphasis ( see photo ) they talk about the process of veneering being invented in Egypt, but they say nothing about design inspiration coming from Egypt. So if you have a company that's so casually going to lie about the small stuff what whoppers are they telling you about the big stuff? I wouldn't trust them. I bought another piece from them when they were in their Florida store and had to have it shipped only to find out that their restoration included a wood putty filled missing veneer spot that they didn't bother patching the veneer on. It cost me $200 to have the piece properly repaired. It was a $500 piece. And that was maybe about two years after they first opened in 2010. Jackie the owner is what the other one star reviewers say she is. Yes she's terribly condescending and she's rude. The review mentioning how she offered to reimburse a customer for their trouble and then told them two weeks later it wasn't gonna happen is dead on to that woman's personality. She tells them what they need to hear to get them off her back. Stay away from the shop online and certainly don't bother going to Chattanooga to see them in person.