Purchased a Bassett bench motion reclining sofa last year. It is incredibly uncomfortable. The…read morerecliner ends tilt sideways making it almost impossible to sit comfortable in them. But, you can't sit on the sofa without them because the back cushions are overstuffed and tilt you forward. DO NOT BUY THIS SOFA!

"John A (Little Rock, AR store) was incredibly helpful in helping us find the right fit and finish…read morefor the furniture. He made the room look perfect. We will calling him again for his expertise in the future!"

On 6-1-25 I bought a mattress and paid for haul-away service. Salesman Darius said then he could…read morenot guarantee they would even get it to the curb due to sanitation concerns. After I got it to the curb *myself*, I called him to request a refund of haul-away: he said it was not the company's fault my mattress was nasty, but offered a refund of $35 which would appear on my cc the next billing cycle. I accepted, and asked if I needed to come to the store, and he said not unless you need a receipt. I said no-BIG MISTAKE! And I have never received that refund. Matt Firm did not honor its contract.

Excellent service and selection of mattresses to try. Ask about any "warehouse deals" (no returns…read morethough) if you know what you want and want to save a few $. Keep an open mind for adjustable base and split -king beds. Also check if you can link your credit card to Rakuten for even in-store cash back. Good luck shopping!

I purchased a used refrigerator here that was in great condition. It was $300 less than everywhere…read moreelse I had priced used refrigerators at and also came with a 90-day warranty. It was clean when I bought it but I had to clean it up a bit more, simply so it would fit my personal standards of cleanliness. It wasn't terrible, though. The guy even helped my brother haul it to my house. I went back today looking for a different used appliance which they didn't have but they were still as nice as ever. If you don't absolutely NEED brand new appliances and you just want something clean & fully functional, I definitely recommend this place.

Richards has been a staple in southwest Little Rock for a long time and usually you can get great…read moredeals on matching sets....The people are pretty friendly and the sales people are fairly knowledgeable the only one Takeaway I would say about Richards is a lot of they use appliances tend to break down after a year or two but then again you are buying used. So

Thank you, Chris and team!! I highly recommend Zellner's Appliance. Fantastic customer experience!!read more

Zellner's is Awesome! We purchased new stove, microwave, and dishwasher yesterday and it was…read moreprofessionally delivered and installed today! Installers were experienced, professional, and had to deal with hard wired old appliances. They hauled away old appliances and cleaned up the packing materials from new appliances. We shopped around and did our homework. Zellner's beat the big chain stores with service, stock availability, pricing, and associated expenses (delivery, installation, hauling away old appliances, new hoses/hardware). We love supporting small local businesses and this was a no brainer! Home Depot had no stock on hand and predicted a two week backorder, they wouldn't have uninstalled hard wired appliances, AND they actually cost more and charge more for delivery, installation and hauling away old appliances. True!

Walking into a mattress store is overwhelming for most people (Should I just lay down on every…read moresingle one? Is firm really good for people with bad backs? HELP!). As a first time mattress shopper and sufferer of chronic back and neck pain, I was feeling pretty lost. We walked in the door and Jacob immediately made us feel comfortable. He asked goal-directed questions that quickly narrowed things down from a large, impressive selection of inventory to the specific type/style of mattress that would meet our particular needs. It was clear the entire time that this guy is not only an expert when it comes to mattresses (he even busted a myth about firmness, and we learned quite a bit about spinal alignment, too). His scope of knowledge was impressive, but what really stood out to me was how obvious it was that he really cares about making sure people leave with the right mattress. We spend a sizable chunk of our lives horizontally, and this was a very big and important purchase to us. It seemed Jacob went out of his way to be helpful, accommodating, and friendly --from tolerating our cheesy jokes as we tested mattresses to carrying our new pillows out to our car for us when we left. The atmosphere was laid back, relaxed, and no-pressure. In the end, we went with a king sized Tempur-pedic that we financed for a very reasonable price. We are so excited and can't wait to sleep on it after its delivered! The real star of this show, however, was Jacob. Will definitely be referring our friends and family here.

Purchased a mattress with the understanding that within 90 days we could return. Declined the…read moreadditional $100 dollar mattress cover and the additional five year warranty Did not understand this voids 90 return policy!! Oh read the fine print on the receipt. Tricky sales. Last time purchase from location and another mattress store will get additional business.

Very nice store with extensive selection options. Staff were extremely helpful, particularly Alexis…read morewho helped me on the phone yesterday and assist me with shopping today. It was worth driving a little lower two hours one way to get there. Plan to go back. Alexis helped us make the best selection regarding size of Dutch oven and price options.

Great staffs. I am a le Creuset collector or trying to be. I have been buying my collections from…read morethis branch for many times. The manager Brandy Thomas is a super star. She is friendly, kind, and patient. The staff Lacey is also amazing. I have been placing orders from different branches. This branch always attentive to the customers, patient with your inquiries, and most importantly, they wrap the items perfectly. I have received some damaged goods from other branches which broke my heart when receiving them. Not just because they are expensive also some of the items are limited. Once it's broken I cannot get a replacement. Thank you Little Rock store. You truly rock!