SOOO BAD- I walked in wanting an electric dryer- I decided to do a washer dryer set - it was cheaper- I have an electric house only- NO GAS- THESE guys send me the WRONG DRYER 2 DAYS AGO- and now it's hell on earth to get a working dryer- Any suggestions on what do do- read more

Extremely satisfied with the customer service! The product technicians are very knowledgeable & assembled a handful of items for my new apartment. I'm so happy with my purchases everything looks wonderful! read more

I recently visited the Addison store on lake st arrive at 11 am met a store representative the gentleman was very courteous and professional then I finally met the store manager who was awesome from the time I spoke with her on the phone very knowledgeable about store products specials as well as explains details to your order and delivery Ike's and your payments . also very professional on all levels the store itself was spotless clean professional inside out I highly recommend coming to this store and just speaking with the store manage and the staff all deserve a raise for customer service skills and class they show and provide everyday sincerely yours Christopher Royal read more

I have never done business with this company. Unfortunately, my tenant did AND hasn't paid his bill for some time. (He hasn't paid me either.) So, two men showed up at my door and continued to pound on the door, despite being told that the person they wanted wasn't there and that they needed to leave. I had to call 911.They thought they could intimidate me into paying them for a debt that I didn't incur. They were wrong. Intimidating people who do not have a contract with you is a bad business practice. Not only did they harass me, but talking about someone else's debt while trying to collect a debt is a violation of the Fair Debt Collection Practices Act. Go ahead and harass the person who signed a contract with you. Call them. Send them letters. But when I - not your customer - tell you to leave my home, YOU LEAVE. You don't harass people. I hope you get fired. read more

So I picked out amazing furniture and I was super excited to receive the furniture but now I'm just irritated. I picked out the furniture over 2 weeks ago and the manager was helping me out super nice and awesome and well versed in her product . My girlfriend and I picked out a super cute sectional off the website and I asked if that would take long to get in and she said " Not at all" . We gave her the money for the set and then asked again when will we get the couches and her response was i dont know its still processing we will call you tomorrow, which was a little shady. But OK fine. I am a General Manger of a store and I really dont have time to sit around waiting for a phone call all day. By 1:00 I still hadn't heard from them so I called them and I asked the same question when is my furniture going to be here. The manager still didn't have an answer for me. WHAT?? OK fine. She said she would call back later with a status because she didnt know yet. I call back around 7:45 because i knew they were going to close and I still hadn't received a call back. A man answered and told me Savannah stepped out. So I was a little confused because she was still supposed to call me. So i asked the rocket science question to the man on the phone who by the way was very nice. He said he would have to call me back to find out a status. He called me back shortly and told me that my furniture would be ready the 28th of June! WHAT!!! That's insane especially since I asked the manager if it would take long to get the furniture . I get a call today which the 23rd of June and was informed my furniture was here and that we needed to set up a date and time for me to go in and sign something? Weird because I dont know what I am having to sign. But she said that would be the delivery day too so okay fine. I set up a day for Tuesday and went on with my day. Here is what just blows my mind. I ended up not having to work tomorrow so I called her and let know we could set something up for tomorrow. She was completely rude and telling me that there was appointments for tomorrow and the delivery wouldn't be until next Friday?? woah now I have been waiting a very long time for this furniture and I said I work a lot and she said yeah so do i! I told her THE DAYS I HAVE Off and she did not care or even try to squeeze me. I AM LITERALLY 3 MINUTES AWAY FROM THE STORE!!!! I live down the street and there is no way someone can give me my furniture are you kidding me??? She was so rude and kept over talking me and talking about her problems and the thing is she lied to me from the beginning so I would like cor-pate to email ASAP and solve this long winded problem because now its just out of hand I live literally down the street! I even offered to pick up the furniture myself and she told me she cant do that. Its like really?? You guys have told me a long list of things you can't do how about someone tell me what they can do. ??? read more

This is a bullshit ass company all of them are incompetent. You have to waste your time dealing with them. I leased a bedroom set the guys that cam and set the bed up stripped the wood. I had to wait until Monday to speak with them. I spoke with Savanna rude ass I asked her where could I send pictures to show her what's going on with the bed her words were " I mean what are the pictures gone to do, I have to send someone to your house" woah woah woah slow down the pictures will show you what happened. So by this time I'm over it I had them come and get all of it. Ok so now I get another send that's the same. I come home blah blah blah lay in the bed the f*cking middle is caving in. I have no idea what's going on, so in the morning I took everything off the bed removed the mattress and foundation and see some damn wood pieces I immediately took pictures and call them. Oscar answered for me saying oh I don't know but I'll have someone call you back. How the fuck come you don't know, why don't you know.Aren't you a sales representative. No call back sooooo I took it down myself and drove to Aaron's and handed them their wood pieces. Like seriously I'm paying y'all my money I'm doing y'all a favor for doing business with you. To sum it all up I would have do business with y'all all and I tell everyone that I know never to do business with you guys and so on. read more

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Great customer service. needed a new laptop, didn't have $500 or more to drop on the spot so I checked out Aaron's. Got a brand new Dell laptop, with a case, at a great price, 120 days to pay it off and I own it, no interest, no credit check.....and heck, they even brought it out to me. My credit is fine but I didn't want extra inquiries pulled on my credit so this was great for me. Computer is great too. Will use them again for sure! read more