Wade is THE MAN! I…read moreneeded a 220/240v outlet, wiring, breaker and the whole shebang installed in my garage for my Blacksmithing business, and I could not be happier with the service WB provided. He was more than communicative up to our appointment, arrived early, provided a free quote, and even gave me advice regarding the market on Copper Wire (which I cross-referenced and confirmed after the fact). He even went out of his way after-hours to scour a specific part we needed, and took photos to confirm fitment before committing. A better price than anyone else, faster than anyone else, full clarity regarding pricing, and some of the friendliest service I've ever experienced. Nothing short of exemplary service from the whole crew. If you're dealing with Wade, you'll be taken care of. 10/10, my first choice from here on out.

Wade came as schedule as on time. He Quickly diagnosed the issue of a blown fuse and bypassed the…read morefuse with his tool to see if the machine would come on and told me it will take a while to reset and it did. He asked me to lower the thermostat so that when it reset it would kick on. I had to go to my phone app and remove the restrictions as my thermostat was locked at 78° and that was the internal temperature of my house. At this point my thermostat was working just fine..Once the HVAC reset, it kicked on and Wade said it takes a few minutes for the fan to reboot or start. After a few minutes it still didnt come on so Wade checked a few things out, and at this point he removed my thermostat cover because he thought maybe loose wire? I don't know, then after a minute he put it back on. Then I guess he diagnosed that the coil to my outside fan went out which caused my fuse to blow. Cool, he knew the issues. Then he told me everything wrong and the cost, perfect, please fix! Then He got the unit up and running but only blowing hot air, so he came back to the thermostat and removed the cover again. He was like" oh this is the problem, your pins are broken off. He put the thermostat back on and now no power to the thermostat. He told me that this thermostat pins were broken and I told him this was the very first time anyone has worked on the unit since it was installed and it was working just fine when he rebooted the system. I told him he must have broken them off when he removed the cover and his only response was "I'm not eating it"... this was going to be a 5* review, but this just went south really fast! I kept my mouth shut once he said " I'm not eating it". After a few minutes he offered me a used thermostat from his shop and offered to install for an addition $139 service call and I stopped him in mid sentence and let him know I already ordered a new one. ( I can install it myself) The thermostat was working fine, then it wasn't? he knows he broke it, just like I know he broke it. He didn't get anything over on me. He just damaged his reputation as this same statement will go to yelp. I'm so very disappointed that a service technician who has great yelp reviews would tarnish his reputation and that of his business. There are PLENTY of HVAC repair technicians around Prescott and Prescott valley, please choose wisely... I did not He got his $356, and I spent an additional $150 to replace the thermostat. Yes he got my money, but I have a voice and people who read this review will see it's recent and that Wade lacks integrity.. My home is 5 years old, my thermostat is 5 years old.. that is not old...period There wasn't anything wrong with my thermostat as it came on JUST FINE during the system reboot. No loose wires, NOTHING WRONG. The whole point of calling a service technician was to get my system up and running.. is it? No! Wade had to turn off the circuit breakers to the HVAC system because now that the thermostat is broken, it will continuously blow hot air. Read his response below. In his own words he broke it removing the cover.. if there were loose wires, the thermostat would not have functioned and it functioned fine for 5 years. He also stated he can't be liable anytime ... he drives a work truck and if he causes damage to someone or something, is he going to say he can't be liable for it because he's on a service call? Response from the owner 20 hours ago I'm sorry but this is a complete misrepresentation of what happened. I'm sorry that during the diagnostic the existing thermostat that is not installed or serviced by me, the plastic broke on the back of the thermostat when I had to remove it and there were loose wires behind it. I can't be liable anytime. I touch a unit if things that are brittle break. If that were the case I would never be able to fix anything. And yes I did offer you a new thermostat and you've made it sound like everything was fine and we were in good standing. I responded promptly charged you fairly. I'm sorry that the coincidence of it breaking happened during this diagnostic, but the way you're painting this picture of me is also completely outrageous. And making me look like I'm a bad guy which is borderline defamation. I would be glad to discuss this with you. When I left there were no problems between us and now you post this review attacking my character. Please let me know how you would like to proceed

I called so that they could do an inspection before the heat of summer arrives. The tech was very…read moreknowledgeable, professional and thoroughly expected the system inside and out. He answered all my questions, I was so impressed I signed up for their yearly service. They will be out before winter to check the system provides heat. The price was very reasonable in my opinion and was a good bang for the buck.

Rock star company in all aspects from the estimate process to installation. I interviewed 5…read morecompanies for a new HVAC (heat pump) system and Stay Cool was the most honest and trustworthy in their presentation, estimate and expertise. They explained the heat pump system in a manner that was easy to understand. Both Garrett and Jeff were outstanding in the installation and adjustments of my new system. They are kind, professional and honest. Always willing to help, they are timely with excellent communications. I am so pleased with their outstanding service and look forward to working with them in the future.

Excellent experience from estimating through installation. The price was not our cheapest but the…read morepresentation convinced us to choose them. New unit on the roof and duct cleaning

I had BAD experience with Comfort Zone Prescott "Roy & Curtis" All I wanted was the unit to get…read morechecked and fixed. So I asked a friend whom would you use? Was advise to call Chino Heating & Cooling, so I asked a second person about them. Then I called, and was able to have someone out the next morning. A young man "James" was here right on time (I was not), helped me move crap out of the way to access the HVAC unit and confirmed that the motherboard was going out. Super Thankful that he had one on the truck and was able to install it. However, there is another part that will need replaced soon, Hopefully within this year of 2026 we can save up the funds and I will have 'James' back out. Chino H&C was up front with the initial fee, and within the ballpark of item cost and labor time was accurate. Thank Chino Heating & Cooling

I called just to have a check-up on my two a/c units. I recently purchased my home and wanted to…read moremake sure these units were up-to-par and will survive the heat. I called and spoke to Brenda who was very personable and helpful with my concerns. In fact, she even suggested some ways for me to save money prior to me making the appointment. John showed up to my house and was punctual and clean. He was very helpful and explained what he was doing as he went along. But above all, the most honest guy I've met. He could of told me anything and I never would have known the difference. He told me everything checked out good and went above and beyond by wrapping the a/c wiring in new foam, and cut and replaced all of my filters. He only charged me for the service call and no additional. In the end, John offered to assist me on his own time with a problem I was having with my spa. He said he'd help me on the weekend at no charge and gave me his personal cell phone number. Just an all around good guy and a great company to hire. Thanks you guys!

Well a year later we are going to be forced to get a new A/C unit. We knew that we would go back to…read morePrescott A/C and Heating because they kept our derelict LENNOX piece of garbage system running for another year while we found the $18K to replace it. Brenda and Leo have been great to work with. We did have a hiccup on the unit and they came back, took it out and replaced it! Apparently Leo had never had that happen in nearly 40 years of doing this work. Many hours later we have an A/C that works. Goodman brand and NOT LENNOX, whose products have gone south in quality and longevity, is our replacement. It has a good warranty. Really have to say this couple really worry about their customers! Our dog is very ill and heat makes him worse so they gave us a large, powerful window A/C to use for a couple of days while we waited for the new unit to arrive. He wanted our pup comfortable! Who does that ??? No one, except...Prescott A/C and Heating does and stands by their work. If I could leave my number here I would so you could call me and ask how it went, but Yelp won't allow it. Trust me, they won't leave you high and dry and hot if you use their thoughtful, professional services. You'll never have to worry about them not standing by their work. So thanks Leo and Brenda for going above and beyond, working so hard for us. As much as we love them we hope we don't see t them for a long time! BTW the house has never been cooler!!! So great product!!

Bassett is a great family-owned company. Billy, the owner, and his son, Billy Junior, recently…read morecompleted an air conditioner installation for me after my old unit stopped functioning. When I called for an initial service call, Sabrina was more than helpful and Billy arrived within the hour. Sabrina and Billy are extremely professional and answered all of my questions, making the installation process seamless and easy. I highly recommend Bassett Heating and Cooling.

From the owner: Heating, Air conditioning & Refrigeration.........Commercial & Residential...........New…read moreInstallations, Change Outs, Repairs, Maintenance and much more...

I had this company come to service my air conditioner. There wasn't a problem just thought it had…read morebeen a few years since I bought the unit. Everything was fine before the technician showed up. After he left my AC blew warm air. I called office, technician came back, went back on the roof and told me my fan quit working. I said, "it was working before you touched it" He said they periodically go out. Well MY ac was working this morning. He went back up on the roof and miraculously it works. Has been working for three hours now. Fan is still working. So much for a honest company looking out for you. Beware!!

My furnace quit and they tired to sell me a new unit vs. fixing mine. I called again and needed…read moreone of my mini-splits fixed. They refused because they did not sell it to me! They said it was "Company Policy"! Their reason was something about liability/warranty? They also said no one else service it if they did not sell it? That I found out is totally NOT true. There are many companies willing to do repair work. PLEASE BEWARE of this company

Big shout out to Scott and Heather @ FlowAir LLC HVAC. Our AC and Heater had been out for almost 2…read moreweeks, we found out that 2 lines had rubbed together and caused a pin sized hole which leaked all our refrigerant out. First company quoted us $4000, another $3200 and another $2500 for our repairs. Our system holds 13.25lbs of R410A refrigerant. We understand that these times are not the easiest and companies have to make their money but for the repair we needed we felt those previous quotes were way too high. Praise God we held out and waited for FlowAir to call us back because they saved us a bunch to where we still can't fathom. Long story short Scott came out and fixed our issue and got our system back up and running. You have a new customer for life. We have to give credit where credit is due and to you Scott and Heather @FlowAir my hats off to you. May God continue to Bless your small business and help you where needed!

Scott with FlowAir was fantastic! He came out the same day I called and had my AC up and running in…read moreno time. Super professional, honest, and charged a very reasonable price. Highly recommend if you need fast, reliable service!

David sent Fidel to fix our A/C. Fidel was prompt,…read morecourteous and professional. He was an AWESOME young man that treated my wife and I with wonderful kindness.

This is the best HVAC company I have ever had the pleasure of using for my Heater Repair. The owner…read more(Dave) personally took my call for service. He was polite, professional, and a great listener. Dave took the time to listen to my past heating issues, prior repairs, etc. A technician (Fidel) was promptly dispatched the same day and within 2 hours of my call for service. Upon arrival, Fidel was polite, professional, and a great listener. He troubleshot my unit and did a complete diagnosis of everything that was going on with my unit. Fidel spent all the time needed to make the correct repairs without rushing through the job. The price was extremely fair, and I was not gouged and upsold to buy or do things I wanted or needed. In addition, Sara was very polite and accommodating when making my appointments and follow-up. Five Stars Co. ***** HIGHLY RECOMMENDED!!

Thank you Hometown Heating. Today they came to home to see why my heater stopped working. Why did…read moreit stop working, because (I don't know technical terms) the blower stopped working and wires melted and a small fire started. I am lucky because it burned itself out. They showed me the melted and charred wires. They were respectful, cleaned up and took time to explain everything. I would recommend them.

UPDATE they told me my old A/C-heater needed to be replaced because the R22 (?) Freon type no…read morelonger available. They could replace it for thousands! A competitor of theirs told me not true & now I'm looking at hundreds instead.