I got a quote from S&W Plus to replace doors, windows, gutters, and vinyl siding on my home. The…read morequote was very reasonable and they even offered financing options. I, of course, ordered a siding that was in high demand so there was a slight delay in S&W getting the siding but once they got everything in, they worked non-stop until the job was done. My house was built in 1930 so there were some challenges, but Mark, Toby, and crew tackled them with no problem. Mine was a small job compared to others they've done. I was still treated like my home was a much larger job. Communication was always open. I never didn't know what was next. I absolutely would recommend S&W Plus. A family-owned business that cares about their customers.

I wish I would have known beforehand the unprofessionalism and poor customer service of this…read morebusiness before hiring them to install our roof in 2014 We have had nothing but problems with the roof since. Last year 2021 there was water leaking into the dining room. S & W came out, did not even come to the door to let us know they were there. One of the guys just peeked in the window to see where the dining room was. Before I knew it, they were loading up and leaving. I walked outside and asked if everything was fixed which they said yes it was. Now again, It is leaking in my dining room about 4 feet from where the prior leak was. The woman who answered the phone had the nerve to blame it on our siding which is not the case. She is also extremely rude and not helpful. Regardless, I have called at least 10 times over the past 3 weeks trying to get someone to come take a look at this leak. Never had a call back from S&W. When I do call the same woman just regurgitates the statement every time, you're on the board. No indication of when they will come out, etc. So in the meantime, when it rains hard my floor is being damaged. I would not recommend this company for anything at all. It's a lot of money to spend for a new roof to not only have it leaking twice and then not being able to get help from anyone there.

Requested a quote for one room of flooring. Tony came out within two days and brought the perfect…read moresample. Scheduled to do the whole house two weeks out. Minor delay on materials, but done within a reasonable time period. The employees that laid the carpet and the wood flooring were awesome. Careful, respectful and took care with all my furnishings, etc. Excellent excellent work and service.

We recently bought a house an hour away and called Simple Flooring Solutions to install our vinyl…read moreflooring. Tony showed up and was very helpful with our project, especially as new homeowners. Would definitely recommend him for any flooring needs!

Several years ago, we went to Christoff' and Sons Floor Covering to find carpeting for our kitchen…read moreafter we put new cupboards /wallpaper etc. We purchased a remenant piece of carpet for the kitchen and the service we received from Christoff and Sons was fantastic. They came out and measured the kitchen to make sure the measurements we gave them were correct as well, which we really appreciated. After 15 yrs, it's time to re-do the flooring in the kitchen once more, and we will be returning to Christoff and Sons Floor Covering. I really like going to "small" hometown businesses !!! We were treated like family. I am looking forward to returning to Christoff & Sons once again. It's great to see that Jackson MI still continues to have a few privately owned "mom" & "pop" businesses, ones that we can get that "special " treatement from, instead of being made to feel as though we are just "another " customer looking for a "deal". Dealing with small businesses gives us the pride of keeping our money in our community !!

RUN. Do not walk away... RUN!…read more My experience with Christoff's was extremely disappointing from start to finish. My salesperson, Stephanie, told me I needed to pay for the carpet upfront before it could be ordered. I brought in a check for $3,660, as they offered no credit card or electronic payment options. By that point, my installation date had already been pushed back because Tom forgot to measure one of the bedrooms and had to return. Then, after business hours on a Friday, Stephanie sent an email to my work email at 5:11 PM informing me they didn't actually have the carpet and would not be meeting the agreed-upon installation date. No phone call. No text. Just an email. I called first thing Monday morning and requested a refund because I had made my timeline clear from the beginning and had no flexibility left. Stephanie flatly refused to return my money and told me it wasn't possible to speak with an owner or manager. Since they wouldn't refund my payment, I reluctantly agreed to another installation date. Things only got worse. Christoff's sent out their "premier" installation crew (one person) to begin the project, assuring me the carpet was definitely on the way this time. The installer put down tack strips and padding, then attempted to install the completely wrong carpet. I ordered a tan carpet, and they showed up with a white Berber carpet. To this day, I have still not had a direct conversation with either owner, Ted or Tom. Ted will send text messages and Facebook messages but refuses to actually get on the phone and discuss the situation. To make matters even more uncomfortable, Tom spoke negatively about his own employees. Specifically referring to the "girls in the office" Poor communication, missed deadlines, incorrect materials, and a complete lack of accountability. I would not recommend this company.

This company was great !!!! They were prompt on giving us an estimate and explaining thier product…read more We had all our questions answered and were given opinions as to what we could do . They came the week that we were expecting. The job was done and neat . I was worried on how a small corner on the porch would be done and how it would look. They explained it and did what they said. It looked fabulous . We asked if they could remove a weather vain off the roof and they did without any problems at no extra charge. Even gave us a discount for full payment !!! Yes pik this company !!! Chris and Renee T. GrassLake.

Tibor is awesome! He is a extremely trustworthy reliable and amazing!! He is neat and very clean!…read moreHe is honest and fair with his prices. He does awesome work! He has a keen eye for detail. He has fixed tons of others mistakes. I have used him for several projects over several years. I have a hard time using to trusting anyone else!!

Service was not performed as requested. Hire someone reputable and don't waste your time with this…read moreguy. Had a horrible experience with him and apparently so did another reviewer on the BBB site.

The Gutterman did a great job on my house with gutters and down spouts the price was fair showed up…read morewhen they said they would be there cleaned everything up they made sure I was 100% satisfied before they left the job . I would recommend them to anyone needing gutter's . A+A+

We had our buildings cleaned and the results were amazing!! The price was reasonable too. Dennis…read morewill definitely get another call from us. We're recommending him to all of our friends and family. Fayette Arms Condos

I manage Alpine Lake Apt. in Jackson. 517 has now cleaned all of our buildings on two different…read moreoccasions. Each time excellent service. Careful, polite with residents and communicated well with my staff! I am now hiring 517 to clean my home. Highly recommend for commercial or residential.

They were very helpful & honest by advising me how to proceed with making our Driveway look nice…read more They were very helpful & honest by advising me how to proceed with making our Driveway look nice.