Extremely courteous, and committed to getting the job done right. Perfect example of a small…read morebusiness owner taking pride in what he does. So much better than the National franchised companies I've used. Great price, great service!

Carlo's cleaned the carpets, Hall, and stairs of our home recently. He did an excellent job at a…read morevery affordable price, and I highly recommend him. He also cleans tile, and we plan to have him do that on some tough grout stains.

I used Brody's to stretch out my carpet in my living room, hallway and bedroom. Everything from…read morescheduling the appointment to the day of appointment was a simple, easy process. This is a family owned business and you can tell they know what they are doing. My appointment took about 3 hours. I'm very happy with the results. I only wish I would have reached out to them sooner.

Timely always! Carpets have come clean each time we use Brody's…read more Communication is excellent.

This company is unbelievably great. Stop scrolling and stop here. In 1 hour, they were here…read more Between arriving quickly, working within my budget, quality workmanship and integrity, I would have to give them the highest rating. My peace of mind was met right away by the professionalism displayed. They all worked together as a team with the highest standards. Nick, Jonah, Mark & Jmorie restored my faith in asking for help and receiving it when my home flooded.​

I had water damage due to a leaking toilet. Standard Restoration came out the day I called and…read moreexplained what needed to be done in order to resolve the situation. Mark came out, assessed the situation, and went to work. He moved the items in my garage and organized them outside the work area. He removed the damaged sheet rock and insulation and disposed of it. The garage floor was swept in order to prevent debris from getting into the prepared area. Fans were placed in the sealed area to maximize the drying process. I was very impressed with Mark's knowledge and his workmanship. He was professional, courteous and dedicated to my restoration project. I could not be more pleased with the work he performed and the manner in which he carried it out.

A Steamatic team worked on our laundry cubby ductwork today, and cleaned the dryer as well (the…read moredryer had become unusable, just got hot but without it being able to vent clothes weren't getting dry). I clean the lint trap after every use but dust and pet hair still gets through it and builds up. They were courteous and professional, thorough, cleaned the space up afterward and reconnected everything and put it all back into place. The before and after photos were scary, the ductwork was completely occluded, it's clean and safe now and that's a relief. I recommend Steamatic wholeheartedly, they did the job for a good and fair price, no hidden costs, arrived when they said they'd be here, and did a fantastic job.

We noticed a significant amount of dust buildup around our vents, so we contacted Steamatic for a…read morefull cleaning. When I called, they quoted a price based on our home's square footage. Since that didn't feel precise, I asked for someone to come out and confirm the estimate. A staff member visited, counted all the vents and intakes, and explained that we had more vents than expected for a home our size, which increased the price. I appreciated the transparency there. Before scheduling, I asked how long the job would take. I was told two hours. The day of service was where the problems began. Two Steamatic employees arrived at 9 a.m. They explained they needed to set up a large vacuum system in the basement. Unfortunately, this equipment required more power than anticipated, and it took nearly two hours just to find an outlet configuration that would work. Once they began cleaning, the process took much longer than the original estimate - they finished at 4:30 p.m. That's a seven-and-a-half-hour job, not the two hours I had been told. I contacted Steamatic to express my frustration. To their credit, the company responded quickly: a supervisor came out several days later to inspect the work and found several issues, including dust on walls and ceilings, vents missing screws, and others not secured properly. Within a few hours, a second crew was sent to correct everything. Steamatic ultimately made things right. I received a revised invoice with a $177 discount, which I appreciated, and a VP called me personally to understand what happened. The supervisor also explained that the job should have been estimated at five hours - not two. One final note: no matter how careful the team is, vent cleaning does create some dust in the home. That's simply part of the process. Bottom line: Based solely on the service day experience, I would have rated this a 1. But because of how they handled the issues- prompt follow-up, corrections, and a fair discount - I'm giving them a 3 out of 5.

After discovering significant water damage in our sunroom, our insurance company recommended Mr…read more Cleanz LLC in Blue Springs, Missouri. What initially appeared to be a minor issue turned out to be extensive damage caused by water intrusion around the roofline and chimney. Ultimately, the entire sunroom had to be demolished and rebuilt from the ground up. From the beginning, the team at Mr. Cleanz treated our home with care and professionalism. They worked directly with our insurance company, coordinated the necessary trades, and guided us through a project that was much larger than anyone originally anticipated. A project of this size naturally involved many moving parts, including demolition, structural repairs, roofing, windows, flooring, electrical work, insulation, drywall, painting, and finish carpentry. Throughout the process, the staff at Mr. Cleanz remained friendly, courteous, and committed to making sure the project was completed correctly. The finished sunroom exceeded our expectations. The craftsmanship is excellent, the room is beautiful, and it's hard to believe it's the same space after seeing the extensive water damage that had occurred. Looking back at the before-and-after photos really highlights how much work went into restoring our home. What I appreciated most was that Mr. Cleanz stood behind their work and stayed committed to seeing the project through. They worked with our insurance company throughout the process, coordinated numerous subcontractors, and made sure the final product met a high standard of quality. Home restoration projects can be stressful, especially when hidden damage is uncovered, but having a contractor who genuinely cares about restoring your home makes all the difference. I truly appreciate the effort their team invested in bringing our sunroom back to life. If you're looking for a restoration contractor for water damage, reconstruction, or insurance repairs, I would absolutely recommend Mr. Cleanz LLC. Our family is enjoying our beautiful new sunroom, and we're grateful for the work they did to restore our home. Thank you to everyone at Mr. Cleanz for helping turn a difficult situation into a beautiful finished product.

This company was extremely slow to stand communication was not good even after insurance had…read moreapproved the job. Once Orlando was put in charge things improved and the work was done well.

AFC Cleaning & Restoration 3131 Wheeling Avenue…read moreKansas City, MO (Their website says Edwardsville, but a card I was given by Joe says KCMO.) As soon as we had the furniture moved after the heavy rains of July 16-17 got into our basement, I called AFC Cleaning & Restoration (Thursday) and told them I needed to have the water removed from my carpet. They had good online reviews. Robert arrived at 6:00 PM and started talking about tearing out the walls and carpet. I told him I wanted to try to save the carpet, as it wasn't that old and that the water came in through the window, not the foundation. He agreed to do that and then brought in fans and a dehumidifier. "Aren't you going to remove the water?" I asked. He said he was just going to set up fans and would be back. He assured me that if there was air movement, no mold would grow for three days. I texted him on Friday at 1:37 asking when he was going to work in our basement. I did not hear back from him until 10:36 that night when he said he could arrive between 10:30 and 11:30 on Saturday morning, would I be available. I did not see the text until 9:30 the next morning. "Yes, please" was my answer. A young couple showed up in a rusty pickup truck and said they were here to take out the pad. They had nothing to extract the water. They turned the fans to the inside of the room rather than to the edge where the carpet was the wettest. I texted Robert at 11:48 and told him the pad was out, but they put the wet carpet up against the baseboards and it was beginning to smell. I didn't hear a thing from him that day. I set the edge of the carpet up on plastic bins to get it off the baseboards and help get more air to it. On Sunday at 3:00 PM he texted me and asked me if he could swing by and take readings. Not expecting to hear from him on Sunday, I didn't see the message until 5:00 and responded "readings of what"? His response at 6:48 was "It's okay. Are you available tomorrow?" My response was "Yes, I need a time, though. I need someone to clean and sanitize the carpet and get it dried. It now smells. Readings of what?" I could have told him it was still very wet. His response "I'm not done drying it yet. It will start to smell better as it dries. I will also spray an anti Microbial spray." "So, you are never planning to vacuum the water out of the carpet - the one thing I asked for on Thursday?" His response "It gets cleaned after it's dry and the pad is replaced." Robert came by on Monday, but the carpet was still wet. He returned on Tuesday. The carpet was dry, five full days after the flood, and he sprayed microbial spray. When he was done, I mentioned that it still smelled and that I was unhappy he never extracted the water. "Oh, now that I'm done, you complain" was his reply. I was explaining that I had asked for the water to be extracted on Thursday and continuously through the process, but he just talked louder over me when I spoke. I told him that if he knew he couldn't extract the water, he should have told me at the beginning. He said it would have taken his crew longer to extract the water than using fans (no doubt). I reiterated that if they didn't have the crew available, they should have advised me in the first instance. He was frustrating me, so I told him to leave. I called the office the next morning and without identifying myself asked what they would do if someone had water in their finished basement that came up around their shoes. She proudly stated that they would first extract the water from the carpet. I said "Good, and how do you do that?" She explained that they have big machines that extract the water and remove it. I told her my name and that they did not do that in my basement. She agreed to send the manager to determine if the work done at my house was representative of their work product. A nice enough man named Joe came by and told me he didn't smell anything but carpet glue that had been made wet by the flood. On all other matters he agreed with me, but had no authority to do anything about it. He said he'd have the owner come by. The owner showed up and said all he smelled was acetate from the carpet. It was clear that his goal was to blame me. He said they didn't follow IICRC standards, because I asked them to try to save the carpet. I said, "So, you didn't follow your own standards, but you blame me?". He said "Yes". Yet, he didn't do what I asked him to do. I told him the young couple put the very wet carpet up against the baseboards and he said that wouldn't matter. I told him I asked for the water to be extracted several times, and he told me that using the fans was extracting the water. I disagreed. Not a single google search defines extracting water as using fans. Fans are the next step after extracting the water. I told him if he couldn't extract the water, they should have told me from the beginning, so I could have called someone else. He got up and left. What do they want for fans? $3000.

My family and I have used AFC for a variety of services including carpet cleaning, carpet…read moreinstallation, LVT installation, and emergency help when our washing machine leaked water all over the kitchen floors. AFC has exceptional, high quality services and customer support! They continue to be our go to for any flooring related service! We have also used a product of theirs for our floors at home called Bio-Nihilator. We have dogs and hardwood floors throughout the house and Bio-Nihilator gets our floors sparkly and clean! https://www.bionihilator.com/store

There are two things that I Looooove....supporting locally owned small businesses and good customer…read moreservice. I got both from All Dimensions. Being new to the area I depend heavily on customer reviews on yelp, yahoo, google etc... While this company only had 1 yelp review, I had a good feeling about them after reviewing their website and decided to give em a try. I called to inquire about whole house carpet cleaning and got a same day appointment for an inspection. While I wasn't planning on doing carpet repair, there were some areas needed so I went ahead. They did a very good job on both the carpet cleaning and repairs. I had a late appointment but they were prompt and worked diligently. They also charge the cleaning by the room instead of sq. feet. I would definitely use them in the future and recommend to others.

First let me say I'm a big animal lover. So my house sees lots of wear and tear. We've lost two…read moredogs and gained two dogs from puppy stage since moving in and laying all new carpet and tile 7 years ago. There just never seemed to be the right time to have someone to come in and clean. You know as dogs get older they have incontinence issues. And as you gain puppies there is the house breaking time... oh and there was only 5 days between the loss and the addition. Apparently I'm a soul who can't live with out a dog. Oh yeah I'm hear to talk about Ed Bledsoe and his company All Dimensions Floor Care. It was my mistake for choosing a light grout but honestly I haven't seen the true color since I laid the tile myself. The grout stands out the most but the carpets looked great. I even had them seal and polish the granite counter tops that I never seem to get around to maintaining while they were here. I always have the intention of sealing them but there always seems to be something else that makes me forget. Honestly it's only been about 6 months but I'm considering having them back cause now I can see the mud the dogs are tracking in. I can't believe I waited so long to begin with. Bottom line: Ed exceeded my expectations from his on time arrival to the detail and professional work he did. Totally recommend this company. He knows what he is doing.

I needed my carpets cleaned fast. They came to my rescue. He was thorough and explained what he…read morewas using on my carpet as well as the drying process. He was very knowledgable caring with my pets. Will definitely use them again.

Great service! Great value! Will definitely use them again. My carpet looked brand new, I forgot…read morehow white it was. Lol.