Excellent service. Repai gent Colin diligently investigated the fault with my main oven,…read moreidentified, obtained and fitted broken part with the minimum off upheaval and delay which meant I could roast a turkey for Christmas Day after all. Wonderful teamwork as I was kept well informed by admin also from start to finish, thank you all. Brgds Mrs H, Seaview.

Unfortunately, having used Premier for a number of repairs, I made the mistake of buying a…read moredishwasher from them. And the even bigger mistake of not getting their promise of an extended warranty on parts and labour in writing at the time. Now they deny all knowledge of it, the salesman who sold it to me has conveniently left the company and I am stuck with a dishwasher that I would never have bought from them if I hadn't had some assurances beyond the standard manufacturer's warranty. My advice - be careful, get it in writing!

Excellent vendor, superb response. Yesterday I rang them after my old (well, not so old, but not so…read moregood either) AEG dishwasher failed and out-of-warranty repair would cost more than it was worth; today they delivered my new Miele to London and took away the old one. For price and service Premier can't be beat.