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    AAA

    1.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    3 years ago

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    World Travel Services

    World Travel Services

    (2 reviews)

    My wife and I have used world travel before with decent results, but recently we had an exception…read more Mind you, we are not seasoned world travelers. We've been to Italy but only used WT for the airline tickets, which we thought they did a good job. However, we recently saw a Rick Steves tour of Scotland, so we booked the tour and only needed help with airline tickets. Given our last experience we thought "good to go!" Not so. Calls were not returned (strike one), when we did finally get a telephone appointment, which the agent suggested the time, via email, we said ok, in reply to her email. She asked if we wanted to call her or have her call us. I said for her to call us and provided my phone number. At the appointed time we sat and waited, no call (strike two). When I emailed her again she said she hadn't received our reply. Note again, it was in reply to her email. I reached out to her again via the same email system and then again. She replied to the second one (still using the same email system) that my email had gone into their junk file. That is not the kind of reply I expected or an email system that is conducive to quality customer care (strike three). As noted, we are not world travelers, we weren't booking a cruise, just needed some help. The episode was stressful. If our request didn't generate the kind of revenue they expect they should have just said so and we would have moved on.

    If could give Diana Hitchcock from World Travel -5 stars I would. My mother and I just traveled to…read moreand from Tanzania on an itenirary that she booked for us (barely). Keep in mind I have made this trip 3 times before, so I am familiar with all of the airports we were in, and my mother and I are both experienced travelers. Diana was incapable of meeting any of the requests we made of her. Even the simplest requests. For example, we wanted to sit next to each other and she for some reason did not book us together on any flights despite the fact that we paid a fee to reserve seats early. On our trip home, we arrived at the Mwanza, Tanzania airport to check into our flight (at 6 am TZ time) and come to find out Diana did not even book us on the flight. We had to buy new tickets even though we had already paid her for our original seats. When we called World Travel to ask for help resolving the issue, we were charged $20 for calling after hours (and received no help!) This is the short list of problems (related to booking) we had. There are too many others to even include in this review. DO NOT USE WORLD TRAVEL!!!!

    Tulsa Insurance Guy - Tulsa Insurance Guy Family

    Tulsa Insurance Guy

    (8 reviews)

    South Tulsa

    Contacted this agency for an insurance quote for a combined home and auto policy with a 3 million…read moredollar umbrella policy. My first contact was a phone call which was sent to voicemail. Apparently they were at lunch when I called. Hours later I received a call back and gave them my current coverage information. The next day I got an email, not a phone call, telling me that they could not find a company that would give me coverage because I had made 2 claims within 5 years. That was not true. I didn't live in that house 5 years ago. I did have a claim due to a power surge in 2024 to repair electrical circuits that were fried as a result of the power surge. Another reason for denied coverage was because my house which had an expansion 17 years ago had standing seam metal roofing on the new areas and shingles on the original section of the house. That part of the house had new shingles in 2022. We moved into the house 2.5 years ago. They said because my roof had two materials that was another reason for denial. When i explained these facts in my emailed reply, I got no response back from the company. If you ask me whether I'd recommend this company I would have to give a resounding no. Poor communication and groundless reasons for denial. I was immediately able to get coverage from Bracken Insurance with no issues.

    Rebecca, Krista and Jamie are awesome to work with! They work hard to save you both time and money…read moreand are very quick to respond to your needs! I highly recommend Tulsa Insurance Guy for your insurance needs!

    AAA - insurance - Updated August 2026

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