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    AAA - Troy-Rochester

    2.9 (10 reviews)
    Closed 8:30 am - 5:30 pm

    Services - AAA - Troy-Rochester

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

    AAA - Troy-Rochester Photos

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    10 years ago

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    18 days ago

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    9 years ago

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    12 years ago

    This office has always been courteous and prompt in delivering service. This visit was no exception.

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    12 years ago

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    Allstate Insurance: Bruce Martin

    Allstate Insurance: Bruce Martin

    (4 reviews)

    I started with a renters policy as we bought our first home, and he handled everything. I didn't…read moreeven have to call to cancel my old policy! He was more responsive than my realtor during the whole experience. He keeps in touch with updates to our policy. He helps us maintain the sweet spot between coverage and premium, and will recommend adjustments to coverage when necessary. Awesome! We've had a few claims over the years, and this is where the rubber meets the road. (Or not, in my case-they were auto claims) With Allstate, you call their national customer claim service line, which is top notch, but you aren't alone with this agent. He's conferenced with the claims area to ensure our claim is handled well. Follow up with calls and emails to ensure we are happy! Once he'd even called me back while he was out of the country. This is service! My latest experience, and the one that compelled this review is equally stellar. A change to Michigan Law required verification of my health coverage. I called Bruce, he conferenced the customer service rep and stayed on the line while we called my health insurance provider for the verification. The call, with hold time, took 8 minutes, and the rep was surprised to hear Bruce still on the line at the end of the call. (This is how I know that I have a solid agent. This doesn't seem to be the norm.) If you want personal service and a national company with great local support (the local body shop Allstate uses is amazing as well) you can't go wrong with Somerset Agency. In good hands, indeed!

    Bruce Martin is an outstanding agent. Always finds the best quotes / rates and is always there to…read morehelp walk you through any questions or problems you may be experiencing.

    AAA - Troy-Rochester - autoinsurance - Updated May 2026

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