Although they moved to a better location(the last one was seedy) I still have complaints. I was…read morehit and I cannot get anything resolved. I have not had return emails, the incident was never explained who was responsible, and I just keep paying for Boo Williams. I know my insurance premiums are low and they are usually on time but I have a problem with their professionalism. They don't return calls or anything. Not too happy with Boo Williams State Farm.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: VA-585322

I would rate this business 0 if I could. I have been to John Fagan's office in Hampton three times…read more I would rather get a root canal than go back. I went in today to pay my insurance premium for the year. I called their office and they said a cashier's check would suffice. So, I get there and they won't take a cashier's check for nearly $3000???? After a few minutes they send out Nicole Farmer (Operations manager) who started barking at me and would NOT let me speak. They finally said that they would mail the check to Allstate, but refused to give me a receipt (for nearly 3K).Then Nicole Farmer told me to leave. So I do, and she chases me out of her building onto the street and continued yelling at me that she would call the police if I returned. I went home and got new insurance from a new company (USAA), saving me nearly $600/year for nearly double the coverage. DO NOT SPEND YOUR MONEY HERE!!!! THEY DO NOT CARE ABOUT YOU!!!! Scott B

I have contacted this company concerning an account on my credit report that isn't mine. My husband…read morehad a policy in his name and a I was an added driver and we divorced and he dropped the policy but they stuck me with the bill. I agreed to pay the bill so I can move on with my life but they refuse to delete off my credit. Mind you we still using Allstate for our house insurance. It baffles me they aren't considering my situation and its only $246 that I'm willing to pay

Oneida M Gonzalez-Young is one of the nicest agents I ever spoke to.! I highly recommend her when…read moreneed help with your insurance!! Very patient, informative and understanding!

I had a great experience working with agent Michael Wilson, I called the office because my…read morehomeowner's insurance with Travellers Insurance Company continues to go up yearly. Mr. Wilson told me to give him 24 hours and he would search for a cheaper homeowner policy. Surprisingly, he found a policy that was about $1000 less a year. Thanks again, Mr. Michael Wilson.

Lisa Johnson was very knowledgeable and assisted me in understanding the breakdown of my policies…read moreand helping me understand the increases that have occurred. I will recommend Goodrich & Watson Insu. to all of my friends.

I appreciate the professionalism and customer service that Lisa Johnson showed me the last week…read more Our car insurance rates went up, and she reached out before our renewal and said, "Let me do some research and see what I can find you." Well, she did find the line of coverage with a better rate and a way to save us more money!" In all 25+ years of having my car insurance for me and my family, no one has reached out to see how they can help me; I have to ask if there is something you can do for us. My family and I have the right person and the right company to take care of our personal needs. I have peace of mind and confidence that this part of my personal life will be handled. She made the process easy. If you are looking for insurance for your home, 2nd home, car, or boat insurance, call Lisa, and she will take care of you as she did with my family. Share my name with her, too, so she knows if it came from this review.

I am forever grateful to the staff at Mark Crump's agency for assisting me with insurance policies…read moretailored to meet my financial goals. Mr. Crump educated me about the functions of policies tailored to my short and long term goals and how securing those policies would benefit my financial portfolio. I am at peace knowing I'm building financial security that will serve me and my family for many years to come.

From the owner: VA-145921 Our mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams.

Ben Barrett did a wonderful job putting together an insurance proposal for home and automobile…read more After reviewing the proposal we called and spoke with Mrs.Barrett, whom was extremely helpful and at the end of the conversation we were all happy! Thank you so much for making this process enjoyable!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Newport News, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

After a disappointing experience with Pep Boys that left me unable to get my car state inspection…read morecomplete. I called AAA and ask them how long would an inspection take? If I came right now they said about an hour. I was there in five minutes and I left in 30. Super respectful and very helpful employees.

I was offered a sale on 4 new tires for my Honda CRV buy 3 and get 1 free for the low price of…read more$900. I also asked to have my tire sensor replaced because my sensor light was on. I was told the sensor was fine I only needed to push the reset button. That was last week and the light is back on. I went to my regular tire center and got the 4 tires for $600. I'm taking my truck back there for them to replace the sensor. I only joined AAA because my mechanic retired. I will try the facility in Norfolk before I decide if I'm going to renew my membership.

Excellent service setting up renters insurance. Tracey couldn't be more nice and helpful! The…read moreresponse time was so quick and efficient! Thank you for great service!

Today I have been with State Farm for over 30 years. I was with Jim Fullen for a while. And then…read moreTaylor Etheridge took over. I love having my cars, my house, and Life Insurance through State Farm with Taylor Etheridge. They're a very professional business and everyone in the office is like family. I would highly recommend this office with Taylor Etheridge and company. Wendy and Steve

Great service and great price! Sarah is extremely responsive and a pleasure to work with! I moved…read moreall my properties here and all my vehicles. Highly recommend and I couldn't ask for a better agent!

AJ Farley's State Farm office is right next door to my massage therapist, Soulful Journey. I had…read morebeen thinking about some insurance and financial matters, so I decided to stop in and ask a couple of questions. He made time for me right away, and his secretary was very sweet and accommodating. When I sat down with Mr. Farley, I explained what I was looking for, and he gave me some great ideas. He also set up a few appointments and has continued to follow up with me until I'm ready to move forward with the services I want. If you need insurance--life, burial, or any kind of financial services--reach out to Mr. Farley. He'll take good care of you and your family.