I'd like to thank Sandra Manzo for providing such great service…read more She's very knowledgeable and professional at all times ,always prompt in responding to my inquiries. I Couldn't be happier with the level of service I received Thank you, Sandra highly recommend !

From the owner: We strive to inure you the way we cover our own families. We are available to meet your insurance…read moreand financial services needs by providing auto insurance, homeowners insurance, renters insurance, life insurance, health insurance, business insurance & umbrella policies for California, Oregon, Nevada, and Arizona residents. Focused on Marin County, Sonoma County & Napa County including Novato, San Rafael, Petaluma, Cotati, Rohnert Park, Santa Rosa, Sebastopol, Penngrove & Sonoma. License #: CA-6002253, AZ-3001617925, NV-3741200, OR-3001627875

Upgrading because Progressive finally squared things with my health provider. It took a few months…read moreand a letter to the California Department of Insurance, but they finally came around. The final warning still stands, though: in a personal-injury case, talk with a lawyer before you sign anything. If you like dealing with people who will take advantage of you every step of the way, Progressive is the company for you. Their claims adjuster snookered me into accepting a settlement for a personal injury claim that turned out to be about 5% of the emergency room and ambulance charges. She knew how big they'd be and how long it would take for them to hit, and she knew I didn't, so she fleeced me like a sheep, smiling all the time. Now my health provider and I are on the hook for $23,000. I've never been one of their insureds, and never will be, after reading those people's reviews. I'm posting this to warn people: if you need to file a claim with them, get a lawyer first, and don't sign anything without checking with your lawyer.

I called progressive to get a quote for my vehicle. It ended…read moreup being the equivalent of a FBI interview where I was asked to disclose very personal informations about myself, my education etc..... Felt totally disrespected to have my privacy infringed in such a way . What they should ask is about your driving records not if you have somebody living with you and many more inappropriate questions that I would not dare to even ask a close friend I am absolutely enraged at the process and even wondering if this is legal. I will definitely follow up on that issue. I also asked who they resale my profile to ? The operator said they do not do that but I did not believe her At this point I had to hang up to stop this gestapo like interrogation of my private life . It is clear do not give your business to this Company , their questions are inappropriate and invasive and have nothing to do with insuring a car .I am insured with Geico , their interview was to the point. Just what they needed PROGRESSIVE IS A SCAM COMPANY ,operating at the limit of what the law allows about privacy . Time to find out what the law allows as far as your privacy

Jeffrey wasn't able to help with my request, but was very kind to talk me through why and help me…read moreon the path to finding what I needed. Seems like the kind of guy you'd want on your team!

I've been working with Jeffrey Martin and Farmers for several years. Not only is he friendly and…read moreprofessional, but he has his eye out for saving me money. And the one time I really needed him he was there, and went far and above the call of duty. I highly recommend!

Christine is a gem and has been so kind to my fiancé and I every time we have needed assistance and…read moreadditional coverage. She really goes above and beyond. If one of her assistants doesn't have the answer, she always does and is happy to follow up. I even just got a call that Santa is there today for photos, if we wanted to bring in any little ones. We love having coverage through State Farm and the care we have received from this office has been great. I've never felt so valued by an insurance company - it's pretty neat.

I've had been a State Farm customer for over 30 years..home...auto...personal articles...general…read moreliability.......a 'perfect customer'....always paid premiums on time...never had a claim.....then...early this year...I bought a new car. The series of blunders and errors that followed clearly demonstrated it was 'time to CHANGE carriers'..and, first not just cuz of premium... but first and foremost because of the HORRIBLE CUSTOMER SERVICE!! UNBELIEVABLE ....phone calls not returned....mis information given...... The day I picked up my new car, I pulled off the street to use my cell to call Christine to add the car....weeks later, I'd not heard any news about the endorsement, and when talking to SF on their 800 number to report current miles....was advised they knew NOTHING of my new vehicle....several weeks AFTER I advised Christine!!! When the final change document adding the new car arrived...the coverage was late dated...and because of her oversight, I was driving for about 3 weeks WITHOUT COVERAGE. And never once an apology or sorry... 'my mistake'....just a lot of bravado to hide her unprofessional behavior. There's a good deal more to all this than I'm sharing here....as I'm still considering filling a complaint in Sacramento with the State Insurance Commissioner ...... BOO BOO BOOOOOOOOOOO for State Farm......... 5/22 Update...UNBELIEVABLE... this weekend I received another invoice for my already CANCELED truck insurance (canceled MONTHS AGO)...called the 800 number......they could/would tell me NOTHING and said I'd have to discuss with agent (Christine above...god help me)...finally just now she called.....was rude and when told of the invoice I held in my hand...denied any invoice was sent!!! THEN SHE HUNG UP ON ME..... IT'S TIME FOR ME TO CONTACT THE INSURANCE COMMISSIONER'S OFFICE

Amazing customer service! My family has been insured with this Allstate for over 30 years. I've had…read morea personal policy with them for the last 7. Anytime I need them they're there to help! They've always gone above and beyond to communicate with me, whether it be for a claim, for savings, policy updates etc. Fully recommend this office! You will not be disappointed. I do want to mention, they also have a superb life insurance specialist that has extensive knowledge of plans. Definitely worth sitting down with them to review options.

I was transferred to Jennifer Matto by Allstate when I moved. I had some gigs on my new house that…read morecaused my insurance to be cancelled. I started calling Jennifer's office a month in advance to get temporary insurance. 5 Days before my insurance was cancelled I finally got a hold of her and they couldn't (wouldn't?) do anything for me. Insurance agents need to be dependable. Jennifer Matto does not fit this description. My car insurance got transferred to her too and I intend to correct that.

Jessica took the time to review and explain all my auto and home coverages. She also went above and…read morebeyond by bundling my policies and saving me money! If it's time to revisit your insurance and you need a new Agent, don't hesitate to give her a call!

Dean Zeller and Julie Lim are ALL about serving me with their listening and their help in my having…read morethe best medical and prescription coverage possible. Kind of all in a days work, right?! Except this duo is very unique. In my 44 year experience of consulting CEO's and professionals on producing unprecedented results there is a quality about some people that shines as bright as the sun ... Dean and Julie have this quality. When I imagine what would be the most descriptive words for their teamwork, what most sings out loud is their love. Sure, they know information we don't know that they are educated to give us. A line of demarcation with them is they really do love people. It shows in all I have experienced with them. And, in the insurance line of work, I basically know nothing and couldn't think my way out of a wet paper bag with regard to which insurance company is the best for me ... all the while, Julie at the helm and Dean as her safety net ... the two of them patiently and kindly help me to secure the best insurance. Being of service to another person is truly an art. Dean and Julie have attained a high level of mastery with their art. Thank you!

Integrity and accurate information. I came to this broker in 2020 during the COVID special…read moreenrollment period. I wanted out of KAISER for a number of reasons, not the least that I was experiencing intense pain in right hip but they kept telling me it wasn't "bad enough" for surgery. OUCH! When I went to Zellers I moved to a Medicare Advantage plan and got a new doc who ref'd me to Orthopedic who confirmed that I had bone on bone hip pain. THR done within a month. Fast forward to the next plan choice time and the agent at Zellers, led me astray to keep me in the med adv plan and the commissions she would earn. She read a list of diagnoses that would prevent me from having Medicare... I answered to no to all but the last question. And I believed this and stayed in med adv for another year. I since learned that there is no such disqualifying questionnaire. I did the research and now have a Medicare/MediGap beginning 1/1/26 that will serve me well. So, do your research folks. A broker is self-serving and not needed if you are willing to learn the system and make your own choice!