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Rio Grande, NJ

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AAA - Rio Grande

5.0 (3 reviews)
Closed • 9:00 am - 5:30 pm

Services - AAA - Rio Grande

Auto brake repair

Auto general diagnosis

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1 year ago

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8 years ago

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8 years ago

Helpful, kind, and efficient describes everyone at the Rio Grande AAA store. They are the best.

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Paul sat down with my wife and I for an insurance review and covered a lot of things that we didn't…read moreconsider. I would highly recommend him and this agency

First of all Allstate is rated the worst of all Auto and Home owners insurance Carriers in the US…read more Claims, Customer Service worst in refusing claims and delay in paying claims . You may review this yourself. I received an offer for Home owners Insurance from Paul Sarnak in the mail, Almost too good to be true nearly half of my current carrier so I called . Instantly got the run around then transferred to someone else. I assume she was an agent and I told her why I called and she apparently knew nothing of the ad and started taking information as if I was applying. She asked a few questions about my home but no where near enough to provide an accurate proposal but wanted all my contact information saying she'd put it into the Computer. I refused providing my email as providing it would have given them authorization to continue emailing Ads. She said she'd call . She did but my phone rejected the call as an unknown and I told her to make sure she had an ID that will be accepted . I called back and again got someone who knew nothing then transferred me to someone else who began completing an application . I asked her that I need numbers before we move forward and that they had already been provided by her boss. She said then that she needs to perform a Soft run on my credit which would require my giving her my Social and I refused. She said that she needed it before she could provide an estimate . I said that's crazy . You will base my proposal based on my credit report before giving me numbers. I said if this is the way you do business I'm done. they latter text saying that they had my numbers to please call. I blocked their number. If this has happened to you beware and even if you don't buy they may harvest your info and may sell it . Pretty good reason, at least from my experience, why they are the worst

Wilgus Insurance Agency - Life Insurance

Wilgus Insurance Agency

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I have to sign the praiseworthy this fabulous insurance agency and in particular, Theresa with an…read more'h'. When you want to shop for insurance, and want to be able to search fir a huge selection of carriers, I highly recommend Wilgus Insurance agents. In particular, Theresa, represents the companies brand. She is polite, professional and a brilliant agent. She really knows her profession. What makes her outstanding is she does with a smile hospitality and is gracious. No one wants to buy insurance. Insurance is just something you have to pay. Therefore, I think you should enjoy who you are working with, get a great price and excellent coverage. Theresa does all that. 60 years of service and all quality. Top three points about this agency is they are a 5 generation local business, high quality service, and competitive pricing because the are a broker with a huge selection of carriers. Highly recommend this agency. BTW: if you need another service, the have great recommendations too.

From the owner: The Wilgus Insurance Agency, Inc. offers affordable insurance from a trusted, local agency that can…read moresee to all your insurance needs. Whether you are looking for homeowners or renters insurance to protect your home or personal property, great rates on car insurance, life insurance or business coverage for your company, we can help. In addition to offering flexible insurance options and great rates, we also offer five convenient locations to serve you better. Call one of our offices today to see how we can help you or a for a free, no-obligation quote!"

Empire Auto Protect

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First of all, I was told my repairs would be covered 100 percent. When I received my paperwork in…read morethe mail the last page said I was only covered for 70 percent of a repair bill. I never used my policy. I then sold my car and attempted to cancel my policy. Apparently everyone at the company has a different way of canceling a policy. It depends who you ask. The first time I called, a guy said, " Okay, you are cancelled". He didn't even verify my address or make of car or anything. I later found out the next month they (Empire) had taken out a payment for my policy. I called Empire and they told me a representative would be calling me back. I never got the callback. So I stopped payment through my bank. Then they started texting me threatening me that my policy would be canceled if I didn't make a payment because my payment did not go through. I called Empire again. The representative asked me if I had filled out a cancellation form. I told them, "No, no one told me to". She said with her 'know it all attitude', "Well the last person you talked to made a notation that they sent you a cancellation form". I told her with the same attitude. "Well, he did not send me the form and I am not going to fill one out. Just cancel my account." (hang up) Then, I received texts from the company on a daily basis for three days. Again, threatening to cancel my policy. I called back again. I spoke to another representative. I told him what was happening. He said I will take care of it right now for you. I have not heard anything from them for about a week. I hope this is over?

My experience with Empire Auto Protect has been extremely disappointing…read more After trading in my vehicle, I contacted Empire Auto Protect to cancel my extended warranty. I was told I would need to provide a copy of my bill of sale before they would process the cancellation. Because the trade-in documentation is embedded within my purchase contract and contains sensitive personal and financial information, I explained that I was not comfortable providing it and asked if there was an alternative form of verification. Instead of working with me to find a reasonable solution, I encountered customer service representatives and a manager who were rude, dismissive, and unprofessional. While I was simply asking questions about the company's cancellation policy, my calls were disconnected multiple times without resolution. Customers should be treated with respect, especially when asking legitimate questions about a contract they purchased. Requiring unnecessary documentation containing confidential information, combined with poor customer service, made this an extremely frustrating experience. I hope Empire Auto Protect reviews both its cancellation procedures and the professionalism of its customer service team. Based on my experience, I cannot recommend this company.

AAA - Rio Grande - autorepair - Updated November 2026

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