FFF Unreliable! I would give them zero stars if Yelp allowed it!
I called for a taxi, that never showed up even after multiple attempts to contact the dispatcher and the driver.
4:01 pm - Requested a taxi and told the dispatcher I needed to pick up my car at the shop. Gave him the address for the taxi to pick me up. I called right back because I forgot to leave my phone number. The dispatcher said he already has it on their caller id (this is important later).
4:10pm - Driver calls and asks me to text him my pickup address. He says he is doing a drop off, and that I am his next fare. Although I already gave the address to the dispatcher, I texted it to the driver as he requested.
4:16 pm - Driver texts me asking for the drop off location. Although I had given this information to the dispatcher also, I went ahead and texted that information to the driver as well.
5:55 pm - Driver still has not arrived, so I send him another text reminding him that the auto shop is closing in 1-hour. I never did get a response from the driver.
6:30 pm - (This is why the caller id was important) Attempted to call the taxi dispatcher to let them know the driver never arrived. However, when I called the phone rang three times and went to voicemail.
6:37 pm - Attempted to call dispatcher again, and this time the phone range once before I was sent to voicemail.
Good thing this was not a life threatening need for a taxi! They are not reliable, and will never attempt to do business with them again! read more
