Mostly religious tours, but a nice assortment of other tours. Worked with owners to create a…read moreCatholic pilgrimage to Ireland, and was pleased with results. The tour guide was excellent, a "walking encyclopedia" - our hotels were always clean, spacious and in lovely locations; meals were absolutely delicious and plentiful food for even the most voracious appetite. Enjoyed working with this company and recommend them for either one of their planned tours, or to create your own travel plan.

I have done ALL my travel using their travel planner. Top notch service, great value and fantastic…read moreadventures everywhere. Their knowledge of where to travel for the best experiences is unparalleled.

What a terrible experience, just back from Jamaica, our travel agent, Deb Wright, booked us a…read moredump... feces smeared on the walls of the water closet... greasy headboard... dirty floors... torn bedding! Certainly not the experts you think... $5000 trip to stay at a motel 6.... and then they took our Hyatt points.... I'm calling fraud on the travel authority! The BBB is my next place to call... shame on them!

I have a trip/wedding planned for this Sept in Europe. I called in December to start the planning…read moreprocess and reserve a particular hotel for my wedding. It is now April and nothing has been planned despite multiple calls, emails, and in person visits. No hotel reservations for the wedding, no plan that I was promised, no cost estimate that I was promised, no resort recommendations for the honeymoon (even though I provided a list of places I liked) and was completely unprepared for our meeting in January. Now asking for planning fee which I offered to pay in December to continue. Pretty sure I just wasted 4 months of planning time for nothing.

I just returned from my tour of New York via Imperial Travel. This was an AMAZING week. I traveled…read morein a lovely new bus, with 46 of my new friends. The travel group put together a fabulous trip; Rockefeller Center, Times Square, Radio City Music Hall behind the scenes tour, Phantom of the Opera tickets, The Today Show live, 9-11 National Monument, Harbor Lights evening boat ride on the Hudson, Hop On/Hop Off bus tours and a boat cruise to Ellis Island and access to the pedestal of Lady Liberty. The tour guide, Miles, was very kind and informative. The bus drive, Mike, was very kind and watching him successfully maneuver the sides streets of NY in that massive bus was a show all its own. LOL This was a once in a life time trip to New York, but this will NOT be a one time trip with Imperial. I'll be using them for future trips. These professional are awesome!

Sadly, although we have enjoyed our many Imperial tours over the years, we are uninterested in…read morecontinuing to work with a company that we have now found to be rigid and insensitive to the needs of its loyal customers. Read the fine print and do not expect understanding from this outfit.

Great place to book travel. Monticello Travel and Cruise makes sure that everything on your trip is…read morewell planned out and that you, the customer, are taken care of. Unlike booking your travel online on your own, a good travel agent is someone you can call at any hour of the day or night when your trip is getting rocky and they will help you get it sailing smooth once more. Monticello Travel and Cruise can give you the security you need to assure a great vacation or business trip. They have always taken great care of my husband and I on all our travel ventures.

Very professional, knowledgeable, and friendly. My husband and I have gone here several times and…read moreenjoy working with the ladies to plan our vacations.