Allison has been my agent for nearly 4 years. Her customer service is outstanding! She is…read moreknowledgeable about her business, and works to get me the best coverage for the best price. State Farm is a reputable company, and I have had their coverage for 40 years before movong to Lafayette. I also have an excellent renters policy, which gives me a premium discount. She is friendly, has a great sense of humor, and always answers my calls or emails within the hour. I had a claim last year, and I had a rental immediately after calling roadside service. Thanks, Allison and State Farm for your continued care!

Allison is just fantastic! The customer service is second to none. She is always happy to help and…read moregets me the best rates in town. Look no further for the agent who really lives up to the state farm brand and promise of being a good neighbor.

Such great customer service! Had a question and was given a very clear answer quickly. I would…read morerecommend Craig and his team to anyone.

Currently my agent. Shopping for a new one! Has no professionalism, is extremely rude and lies…read more Sold me coverage that I didn't need. After telling him I wanted to switch agents, the Lafayette "good ol' boys club" of agents wouldn't return my calls. Had to switch to a totally different area. Beware of getting on their bad side. Even though we are the customers, these guys stick together and are quite deceptive.

Recently moved in state and we needed to switch my insurance from AZ to Indiana. Jason was quick…read moreto respond with my questions and concerns. He made the transition pretty seamless. Great communicator as well!

Jason is a good agent. Always there when you need something. Very reliable and trustworthy to get…read morethings done.

Very awful and disgusting experience. Firstly they told me my Auto insurance monthly charge is 74…read moredollars, and the second month they reset it to 115 dollars though I didn't change my plan. I paid the 115 dollars for the second month and cancelled the insurance like 3 days later. They charged me over 50 dollars for 3 days. I called them to enquire the charge, one agent said he thought there's something wrong about the charge as well. But they need to have the billing specialist(who is never gonna appear) to deal with it. And the agent guaranteed to check and call me back the next day and he never did. The billing specialist never emailed or called me. Even if I went to the store in person, nothing worked out since they always had the same wording. The agent even deliberately put me online to wait for him for over 10 minutes.

I've been with Neil Klemme and his insurance company for 16 years. I just recently got married. My…read morehusband doesn't drive my vehicles but they needed his information, therefore I gave it to them. And they have decided to drop me even though he has his own car insurance and a drivers license. The girls in the office hadn't even talked to Neil about it yet. Pretty sad when I've always made my payments.

Gave us great rates on auto and very responsive to our questions. Compared our current rate with…read moreanother carrier.

Grace was very helpful, efficient, and able to answer all my question. I was able to get the…read moreinsurance I needed and stay with in my budget. I would recommend this office for all your insurance needs.

Excellent service and very easy to communicate our family needs. Been with State Farm for over 30…read moreplus years

It was an absolute pleasure working with Mandy. She answered all my questions and concerns that I…read morehad. She took the time to go go everything line by line comparing numbers from my old policy to theirs. I look forward to working with her and State Farm. Thank you!!!

Trent's professional staff took care of my insurance needs for years protecting me and my family!read more

Trent and his office staff provide answers to questions quickly and efficiently. He and his…read moreentourage are extremely helpful and courtesy. Though I did not like to hear the 10 percent raise in my auto rate, I feel State Farm has always filled my needs and served me well over the years.

Worst agent ever . Called about questions on my claim . Was told by Gina that there was no pleasing…read moreme and I should look for another insurance company. I was in a wreck back in July (not my fault). Had several problems that couldn't get resolved.. thought my agent was suppose to help me , only thing she did was get the accident report. I've had to handle everything else. I'm still waiting to settle on pain and suffering. Have called Chris two weeks in a row and not even a call or acknowledgement back . Plus my rates went up !! I'm so disappointed! Where do you turn ?

They act as if they care about you, but in the end all you are is a number. I've switched insurance…read morecompanies and will never go back. You couldn't even pay me to go back. I was rear ended and so I called my insurance company for help. At first they seemed concerned and helpful. In the end I was told I should be thankful they helped me. Yes, that exact statement was said to me. It was a nightmare working with them and the accident wasn't even my fault.

I am a long standing policy holder (home, cars, RVs) with Jeff Siple- State Farm. I can't tell you…read morehow disappointed I am with the service I am receiving on a home claim. State Farm has yet to send out an adjuster. They have sent out "preferred" contractors to get estimates. The first time, they completely missed a room. Despite the obvious missing shingles on my roof that line up perfectly with interior leaks they continue to deny any roof damage. Interestingly, the "preferred" contractors have identified the damage. What happened to State Farm. Needless to say, I am looking for a new insurance company. If you have State Farm you may want to ask if they still have adjusters in the field.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. License #: IN-626518