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    AAA Insurance

    3.0 (142 reviews)
    Closed 9:00 am - 1:00 pm
    Updated over 3 months ago

    Services - AAA Insurance

    Car and truck insurance

    Homeowner or property

    Travel services

    1 More Service

    Vehicle

    AAA Insurance Photos

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    Recommended Reviews - AAA Insurance

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    Norman R.

    Extremely pleased with the quality of service I receive at AAA. They provide numerous services with a smile and remove the burden of visiting the DMV for most of your vehicle needs. In addition they offer travel arrangements, insurance, passport photos, International driver's license, maps, AND roadside assistance for minimal fee. Highly recommend.

    What happened to AAA Customer Service?
    Craig M.

    I recently had a bad experience with AAA Roadside Service and since my Membership renewal was coming due and I feel this year I did not get the proper service I've gotten for 41 years from AAA I called and hoped to talk to someone and get some compensation for the Poor Service we had received. After a long hold my call was returned by Javier who listened and transferred me to Roadside service ( Not sure why), then transferred to Manhattan Beach with George who was unable to help me with anything and he told me to call Roadside service and ask for a Manager. So, I called Roadside service and was put on marathon ignore and eventually I disconnected with the realization that AAA has dropped to a place where there is no one to speak to if and when you had an issue and wanted someone to listen to the fact that the $ 193 you paid for Premier Service last year left my son on the side of the road - simply - no service - and cost me extra $$ to another entity. This is unacceptable and unfortunately this is my way of saying What the heck? Because unfortunately - in this day and age - a review (good or bad), is the only way to get someone to care or listen.

    Grace L.

    First off, I love AAA. Their office in Claremont Town Square - nicest people I've ever met. Every single person in that office was incredibly nice and friendly. This review is for the office in Temecula. I recently sold my car so I let my insurance end and told AAA multiple times that I no longer have a car. For some reason, I got spammed one morning with a bunch of e-mails from agents asking me to sign up again. I asked all of them to stop e-mailing me and all of them listened, except for Vincent. He e-mailed me back saying, "So do you want to get the policy started so you don't get bombarded with calls and emails?". Vincent isn't so bright if he thinks that, "stop e-mailing me", means, "e-mail me some more and I'll give you my money". Gross behavior and and disrespectful of a customer's wishes. No thanks.

    Fire November 7,2020

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    8 months ago

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    2 years ago

    Front desk courtesy Notary going through mentions. Parking OK Price is good Woukd recommend

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    2 years ago

    Nicole was very sassy and rude, but Andrew was a doll and very nice. Usually I have no issues but today I was taken back with her attitude.

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    7 years ago

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    4 years ago

    Never answer the phone! I tried so many times yesterday. Anyone else having problems? Any suggestions?

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    Page 1 of 4

    Ask the Community - AAA Insurance

    Is it dog friendly?

    I have only seen comfort animals inside.

    Do they accept debit or credit cards?

    For DMV transactions, they only accept Cash, Check, and major Credit Card. No debit, no American Express, and No Discover. For AAA transactions they accept everything.

    Can i get a permanent disable plaque from the Temecula office? I have the Doctors signature on the permenent form. I currently have a temporary plaque. Thank you.

    Yes

    Does AAA handle transferring license plates and driver's licenses for recent residents of California?

    Yes AAA handles transferring vehicles from out of state. But only private party transactions. No Auto dealership, Lien Sales, or auction transactions. AAA does NOT do any Drivers License or ID transactions.

    View All 5 Questions

    Review Highlights - AAA Insurance

    I am always in and out much faster and the staff is allot more friendly and helpful then the staff at the DMV...

    Mentioned in 32 reviews

    Read more highlights

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    Freeway Insurance

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    This is to thank you for the opportunity of dealing with Milano Hana and…read moreJesus Escobedo because of their outstanding customer service and product knowledge. They were superb in my dealings with them. I had the opportunity of coming into the office and asking some questions after I learned of the outstanding company that Cost U Less is. Upon my visit, I was able to deal with both Milano and Jesus and was struck by how customer service oriented they were. In particular, each of them was asking me questions to be helpful and make sure they understood exactly what my insurance concern was. They were very thorough in their questioning and were able to pinpoint exactly what I needed and showed outstanding communication skills in understanding me and making me feel understood. I always felt comfortable and they were there only to meet my needs. As the conversation progressed with Milano and Jesus, I was impressed especially by their product knowledge. They had a variety of different companies that they've dealt with and could meet my needs in various ways. Once they understood exactly the kind of insurance product was and what my needs were, they were very skilled in knowing how to match me with the company that was best suited for my needs. This product knowledge is unusual and is very much appreciated. I want to thank you for such outstanding people as Milano and Jesus to deal with at Cost U Less Insurance. It's difficult to find such outstanding people and I'm very, very grateful I had the opportunity to meet them. I plan on doing business with them in the future, and referring other people to deal with these exceptional individuals. Thank you so much Sincerely, David L.

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    I have worked with Daniel Cuevas for over 20 years. He is knowledgeable, conscientious and just a…read moreGREAT guy. He searches the best overall prices for what I need and has gone to bat for me more than once with an insurance company. I trust his judgment implicitly regarding insurance choices and coverage. Over all these years he has consistently been there for me, always going the extra mile. How rare is that nowadays? I've never been just a number to him or his staff. I wholeheartedly recommend him to you for ALL your insurance needs. I will be staying with him until I can't drive anymore.

    From the owner: With DCIA Insurance Solutions, we offer a variety of insurance options for our customers that allow…read morethem to bundle their needs into one policy. We are a full-service agency that specializes in all forms of insurance. Whether you are looking for a reputable auto insurance carrier, homeowners' company or you have a rental and are having trouble finding a carrier that will accept it; we are here for you. As a 24-year insurance veteran, I have seen companies come and go but we are still ready to serve you.We are hardworking, ethical and provide a service that builds value in addition to saving money. A relationship that will look out and protect you from the pitfalls of choosing your coverage and finding an insurance carrier that best meets your needs. Would you not prefer to deal with an experienced agent to shop all the carriers and find you vetted choices which could save you time and money!? We want to speak with you!Call the DCIA Insurance Solutions today!

    AAA Insurance - travelservices - Updated May 2026

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