Under pressure, with professional movers waiting, I had trouble getting into the unit…read more A mover rented the unit and stored my things. Unfortunately, he gave me the wrong gate code and caused a few other problems getting into the storage unit. Wendy knew I was frantic and already stressed out from the move. She was professional AND compassionate. Wendy called several people before she reached the mover. He gave her permission to let me into the unit. Without Wendy going out of her way, I'd be stuck (again) during a difficult move. She worked out the logistics, calmed me down and made me laugh. She helped me be resilient - just what you need when you're moving, right? If you need to rent a storage area or truck, I'd go here first. They offer clean units, great services, superb employees. Isn't that what you're looking for? You found it.

Jest wanted to warn you that Sequim Storage has a NO REFUNDS policy. I had purchased a packet of…read moreboxes that were banded together. My neighbor, who just moved here offered me his collection of boxes. I attempted to return the boxes that i purchased from Sequim Storage, still banded, but they stated that the store has a NO REFUND policy. They would not let me return them.

Terry and Colin were great. I needed a lot of stuff hauled away as well as a "clean up" of an old…read morebuilding. I could hardly walk in there with the musty smell and when they left, it was clean and smelled clean! They were easy to work with - they came when they said they would and got the job done.

I know these guys well. I hired them several times to help with junk removal, demolition, and…read morefinally at the end of our "relationship" to help load my Penske truck to move out of state. Some of it went okay. Where things went south is the help loading the truck. I've thought about this long and hard. I have valuable stuff missing. I've waited over a year to post thinking maybe I was wrong. And maybe I am. I'm just going to state facts. No accusations. A little background first. Port Angeles is "different". It's a beautiful town in a beautiful part of the country. But there are issues. Drugs, alcoholism, and hillbillies. The latter seem harmless at first until you begin to understand their lifestyle. Fact is they would steal from you in a heartbeat and think nothing of it. It's their culture. They live in filth and their values don't match those of most people. Port Angeles is full of hillbillies and Terry & Sons are in that category. With that out of the way let me just state what I know. On moving day they didn't show up. After I called, two of the clan came out to their credit but I wish they hadn't. It was Pop and son. Hillbilly Sr. was mostly in the truck arranging. I asked him many times if I need to get more blankets please let me know. I need things protected for the drive. He said no each time. Once I arrived at my destination I found he wasn't using blankets. Just cramming stuff in. A lot of my stuff was damaged because of that. To this day I find things that make me shake my head. Stupid things. I'm not going into long detail to keep this post a reasonable length. This is in addition to the damage by incompetent loading. Here's the big thing and I'll end with it. On loading day hillbilly Jr. comes to me with my gun safe which I keep under my bed. I'm like "cool, thanks" and put it in my truck. It wasn't until after the move I realized my $400 collectable dagger, which was right next to the gun safe, is nowhere to be found. It's gone. And I started thinking "well where could it be?" I've gone through every single box, every single possible place it could be and it's gone. And then I start thinking "well why didn't he present that to me when he presented my gun safe to me?". I don't know. I'll never know. I'm just stating facts. My recommendation: Steer clear.

I wanna thank Isaac, in Port Angeles for all your help with the storage unit, getting back to me…read morewith all my questions and making things easier when moving out thanks again Isaac, you're a great help would recommend this place anytime it was clean and Isaac, is very helpful

Unbelievably bad customer experience. Took multiple hours to get keys to the U-Haul that I had…read morealready reserved, paid for, and checked-in online. No one is ever in the office during posted hours. I watched a guy in the storage units have to climb the fence to get his car out of the gate because it wasn't working. Do not go here.

very nice people,i enjoyed renting my unit and always willing to help if needed so i reccomend them…read morewith 100 percent satisfaction thanks kevin and staff for your hospitality and awesome customer service margaret

It all started out great...Talked to a lovely gentleman on the phone and made my U-Haul…read morereservation. I asked, "are you open on Sundays?" He said, "yes, I work M-F and someone else works Sat-Sun." Excelent, reservation made, done. Not so fast. I received a voicemail from the woman working at the All About Storage letting me know that they wouldn't be open on Sunday and could I make arrangements with her to pick up the U-Haul on Saturday afternoon? No, I couldn't, I wasn't in Sequim until Sunday. I thought "Office Hours: 8am - 5pm Mon-Sat, 9am - 4pm Sunday, Except certain holidays", which is clearly stated on their website, means that they'd be open on Sundays from 9am-4pm. Since when is June 2 a holiday? So after spending 4 hours running around Sequim and Port Angeles trying to find a U-Haul, we were finally able to leave town. But the lack of professionalism at All About Storage left me with a very bitter taste for them.

We have had excellent experience with this storage facility. There is a full time person that rides…read morearound in a golf cart and the front office has been extremely helpful. The facility is well kept and it is very easy to get our truck and trailer in and out. After dealing with the nasty owner at Sequim Valley Storage this place was a breath of fresh air.

I rented a few outside spaces for my 5th wheel RV as well as my car trailer and car. I went to pick…read morethe RV up to go on a trip, and found the door was completely ruined as thieves tried to break in. It was more than $1500 to replace. The only reason they didn't gain access was because they broke the knife off in the lock and jammed it. They also damaged the side storage containers, which I have not repaired, and stole several hundred dollars worth of equipment and tools. I filed a police report, and the officer took a look around and called it an unsecured storage area as there was barbed wire missing on the back fencing, and the camera coverage was lacking. Since I couldn't even gain access I had to find a local motel for myself and my dog at $100, then call a locksmith the next morning for $65, then go to the local RV parts place to buy a new handle and lock for around $50, and replace it myself. I also lost my $40 which was pre-paid for the Friday night RV space. The whole thing cost me over $2,000. After reporting the attempted break-in, I asked the lady in the office to please have the owner call me. I was assured that not only would they call me, but they would be addressing the lack of barbed-wire, etc. I removed the 5th wheel immediately. I never even received the call from the owner. When I went back to get the car-hauler and car a few months later, the security concerns had not been addressed like they had promised. I would never use this place again as I do not think they really cared about me, the customer, and the fact that they are advertising secure storage when in fact it is not.

These folks were so kind to work with from the beginning. Very communicative, clean storage unit,…read morealways available for questions. I highly recommend them for your storage needs!

Gorgeous cemetery overlooking the water where the great Raymond Carver is buried. Lovely, quiet,…read morepeaceful place.

Just got our unit and was very impressed by the facility. The manager was friendly and very…read morecommunicative. The facility has been well maintained and the security measures they offer helped put my mind at ease.

Excited to see smart storage opportunities in the peninsula. Enjoy the ease of renting a unit and…read morethe manager was very responsive.